The quality of the luggage set is remarkable. The materials used are durable and able to withstand rough handling during travel. The wheels are smooth and maneuverable, ensuring easy navigation throug... See more
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We visited the Clacton outlet store this weekend, wanting suitcases for our Aus trip, what the manager Richard does not know about suitcases is not worth knowing about! He was the most helpful person... See more
Me and my wife came in earlier today to your clacton outlet to look at 2 lightweight cases as we're not getting any younger. The young man and lady were courteous polite and greeted us with a frien... See more
Having bought a few bags from Bags ETC over the years without any problems at all. My most recent purchase was a large roller bag, which very quickly developed a small fault in the zip stitching line... See more
Company details
Information provided by various external sources
Bags ETC and Domo are a chain of luggage and handbag shops in the United Kingdom and Ireland. We have 59 stores including concessions in House of Fraser department stores across the country Our products offer the latest innovations and trends as well as outstanding value. As a specialist in our sector our staff are trained to offer you expert advice and guidance whether you are buying suitcases for a family holiday, a business case for work use or want a fantastic handbag for a special occasion or everyday use. We have a large number of stores in shopping centres and high streets across the United Kingdom. We are also present in all the leading Factory Outlet centres, offering added value by bringing you discontinued product and overstocks from leading suppliers. Bags ETC. and Domo are the trading names of Bags ETC. Ltd. Company number 4773542. Registered address: Bags ETC. Ltd. Riverside House, River Way, Harlow, Essex CM20 2DW
Contact info
Riverside House, River Way, CM20 2DW, Harlow
- support@bagsetc.co.uk
- www.bagsetc.com
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Great quality suitcases
Great quality suitcases, great service and total bargain
Excellent service and super price.
Cases etc
Wide range of travel cases and other travel necessities eg straps readily available. Even online worked well for us.
very good quality excellent service
Item arrived as described
Item arrived as described, no problems 👍🏼
Absolutely wonderful website
Absolutely wonderful website, my first time ordering from them and received outstanding service. Bought two bags, but returned one as I wasn't keen on the colour. Received a refund very swiftly and I adore the bag I've kept. Brilliant service and brilliant prices, I will definitely be back!
Very good offers and very good quality
Great Product great prices would …
Great Product great prices would recommend
Order arrived within 2days I was kept …
Order arrived within 2days I was kept in took by messages . They kept me informed of the arrival time of the goods and also the drivers name. That is what I call excellent service. when I need leather goods again I will definitely order from this company.
It forecast delivery and delivered as …
It forecast delivery and delivered as forecast. Well done
delivered quickly and very well boxed …
delivered quickly and very well boxed so in perfect condition. i will certainly happily use this company again
Excellent service!!! placed my order and was told I would …
I placed my order and was told I would receive my items within 4/5 days, I was informed of the current movement and received my goods at the time stated in my messages and within 2 days of placing the order. An excellent service, cannot find fault at all.
Thank you
Yvonne Jenkins
There was ease of use of the website …
There was ease of use of the website and prompt delivery.
Well done
Keep up the good work and products
Bags were delivered on time
Bags were delivered on time. Happy with the quality of the bags and the price I paid, would highly recommend.
Good quality product and arrived on …
Good quality product and arrived on time. Will use again.
But the box was damage goods was ok you …
But the box was damage goods was ok you need improve packing
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