Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness, making the health insurance process straightforward and pleasant. People frequently highlight the exceptional service, noting the efficiency, prompt responses, and personalized approach in managing their healthcare needs. Reviewers are particularly impressed with the company's ability to consistently secure the best possible terms and competitive prices for health insurance. Many appreciate the thorough investigation and care taken to ensure premiums do not rise, often finding new providers that offer better value.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, efficient, and... See more

Service

Consumers find service to be positive, consistently describing it as friendly, efficient, and professional.... See more

Customer service

Reviewers express satisfaction with customer service, highlighting the helpfulness and responsiveness of... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on health... See more

Response time

Customers consistently note positive experiences with response times, frequently highlighting the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,177)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient and did what you said…

Very efficient and did what you said you would do.

April 2, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for providing your feedback and 5-star rating. I am happy to hear you were pleased with the service provided.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

I have use you for a good few years…

I have use you for a good few years now. You have always been clear and proactive and acted in my best interest. Stan Marshall went through options and explained difference in policies. This helped me to save money and keep good insurance. Thank you

April 4, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Adrian

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear you were pleased with the advice given and the saving made on your premium. Receiving positive feedback from long standing clients like yourself means a great deal to myself and the team here at Baker Hudson Health.

Please do get in touch if you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars

Baker Hudson have always advised well…

Baker Hudson have always advised well on health insurance choices and when one company has raised premiums, have managed to negotiate similar cover elsewhere at more reasonable prices

March 28, 2025
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Reply from Baker Hudson Health Ltd

Malcolm

Thank you for taking the time to leave your positive feedback. Receiving another 5-star score from a longstanding client like yourself means a great deal.

Please do get in touch should you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars

Switching

James was informative and very helpful, he made the switching process very easy and I got a much better deal

March 27, 2025
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Reply from Baker Hudson Health Ltd

Mrs Smith

Thank you for your positive feedback and 5-star rating. I am happy to hear you found the process of switching easy and you were pleased with the reduction in premium obtained.

I am here for all year around support, therefore do get in touch if you need anything further. I will be in touch at renewal if I do not hear from you in the meantime.

James

Rated 5 out of 5 stars

Excellent consistent service

As ever, we have had excellent service from Baker Hudson. Michael is very attentive to anything we need and always scours the market to get us the best deals he can. We have no hesitation in recommending Baker Hudson.

March 27, 2025
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your 5-star rating and glowing feedback. Receiving such positive feedback year on year means a great deal and I look forward to us speaking again at your next renewal if not before.

Thank you also for your recommendation!

Michael

Rated 5 out of 5 stars

Quick response

Quick response, excellent information and polite comeback.

March 21, 2025
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Reply from Baker Hudson Health Ltd

Caroline,

Thank you for your 5-star rating and positive feedback. I am pleased to hear you were happy with the service I provided.

I will be in touch at your next renewal if I do not hear from you in the meantime.

Stan

Rated 5 out of 5 stars

Micheal Lear is incredible to work…

Micheal Lear is incredible to work with. He is forthright and provides great viable solutions and we trust him a 100%. We appreciate him always helping us understand UK benefits practices since we are a US based company in growth and transformation.

March 18, 2025
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Reply from Baker Hudson Health Ltd

Thank you for your 5-star rating and positive feedback. Receiving such glowing feedback from you again this year means a great deal. Your continued trust in the advice I provide to best suit your organisations needs is appreciated, and I look forward to helping you again at renewal.

Should you need anything in the meantime please do not hesitate to get in touch.

Michael

Rated 5 out of 5 stars

Absolutely thrilled to be reducing my…

Absolutely thrilled to be reducing my current insurance plan price by 2/3rds. Super efficient and knowledgeable and helpful. So grateful I spoke with them.

March 14, 2025
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Reply from Baker Hudson Health Ltd

Leila

Thank you for taking the time to leave such positive feedback and a 5-star rating. I am happy to hear that you were pleased with the saving made and with the advice provided.

Please do not forget I am here for year-round support. If I do not hear from you in the meantime I will be in touch at renewal.

Stan

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient
James was excellent. Found best policy to meet my need. No time wasting. Everything clearly explained.

March 11, 2025
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Reply from Baker Hudson Health Ltd

Lesley

Thank you for taking the time to give your feedback. I am pleased to hear that you appreciated the service I provided and that you found the experience to be both professional and efficient. Thank you also for the 5-Star rating.

Please do get in touch should you require any assistance throughout the year.

James

Rated 5 out of 5 stars

James was very helpfull

February 28, 2025
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Reply from Baker Hudson Health Ltd

Mr Allan

Thank you for taking the time to give your feedback on the service provided and for the five stars. I am really pleased that my services were well received.

Please do not hesitate to get in touch should you require anything further.

James

Rated 5 out of 5 stars

FIRST CLASS GAVE ME A FULL RUNDOWN OF…

FIRST CLASS GAVE ME A FULL RUNDOWN OF MY OPTIONS ALLOWING ME TO MAKE CORRECT CHOICE

March 3, 2025
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Reply from Baker Hudson Health Ltd

James

Thank you for taking the time and trouble to give your feedback and for your 5-star review. I am so pleased to hear that you appreciate the service we offer our clients and the advice we can give as specialist brokers.

Please do not hesitate to get in touch should you have any questions or require any further assistance.

Stan

Rated 5 out of 5 stars

Friendly and efficient help

Immediate help and call back when they said they would.

March 7, 2025
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Reply from Baker Hudson Health Ltd

Celia

Thank you for taking the time to leave your feedback and for the 5-star review. I am so pleased that you appreciated the service I was able to provide.

Please do not hesitate to get in touch should you require anything further.

Stan

Rated 5 out of 5 stars

On June health insurance quote

They responded to my on line quote promptly and were very helpful in explaining the cover and costs involved.
The set up of the policy took minutes.

Very pleased with their service

March 5, 2025
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Reply from Baker Hudson Health Ltd

Ms Smalldon

Thank you for taking the time to leave a review. I am really pleased to hear that you feel you can rely on the advice we provide to you. Thank you for the 5 stars.

Please do not hesitate to get in touch should you require anything further throughout the year.

James

Rated 5 out of 5 stars

This company is very professional

This company is very professional. My broker was very knowledgeable and helpful in ensuring my husband and I were fully aware of what we were signing up to and he certainly helped to get the best offer available. Thank you.

March 4, 2025
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Reply from Baker Hudson Health Ltd

Susan

Thank you for taking the time to leave such positive feedback and for the 5-star review. I am so pleased that you were satisfied with the outcome and appreciated the advice I was able to give.

Please do not hesitate to get in touch should you have any questions or require any further assistance.

Stan

Rated 4 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback.

As always, I am here for your year-round support, therefore if you need anything please do get in touch.

Michael

Rated 5 out of 5 stars

Baker Hudson Health is an excellent…

Baker Hudson Health is an excellent company to deal with in every respect. My phone calls to them have always been answered promptly, politely and helpfully (rare enough these days!). The advice I have been given by Nick Leguen de Lacroix about changing our private medical insurance to something which better meets our needs has been extremely helpful.

February 25, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Peter

Thank you for taking the time to give your feedback on the service provided. I am pleased that my services were well received, and you rated your experience so highly. I am here for your all-year round support, so please do not hesitate to get in touch should you require any further assistance.

Nick

Rated 4 out of 5 stars

Good sevice

Very efficient, no nonsense service with clear explanations of all alternatives

February 26, 2025
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Reply from Baker Hudson Health Ltd

Michael

Thank you for taking the time to give your feedback. I am so pleased that you appreciated the service you received.

As always, I am here for your year-round support, therefore if you need anything please do get in touch.

Stan

Rated 5 out of 5 stars

Matt was very friendly

Matt was very friendly , helpful and knowledgeable when he was assisting with our power of attorney.

February 26, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mr Stewart

Thank you for taking the time to give your feedback on the service provided and for rating your experience highly. I am really pleased that my services were well received.

Please do not hesitate to get in touch should you have any questions or require any further assistance.

Matthew

Rated 5 out of 5 stars

Efficient communication

First I received a very prompt response after contacting the company and all the information I needed was provided and a follow upcall. This showed that it was a reliable company to deal with, although I was not ready to commit to purchasing at the moment but I will do so in future. My request was dealt with professionally and there was no pushing which has enabled me to decide without other factors because it's long term.

February 7, 2025
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Reply from Baker Hudson Health Ltd

Thank you for taking the time and trouble to give your feedback and a review of the service provided to you.

It is great to hear that you did not feel pressured, and that you feel you have been given sufficient information and support to be able to make important decisions in your own time.

I hope to speak with you again in the future, but please do get in touch if you require any further assistance during your decision-making process.

Matthew

Rated 5 out of 5 stars

Great company

Great company
Michael is so helpful during the renewal process and all through the year.

Cannot recommend enough.

February 25, 2025
Unprompted review
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sue

Thank you very much for taking the time and trouble to leave such a lovely 5-star review.

I am very pleased to hear that you continue to appreciate the service I provide for you. It is always a pleasure to assist you, and your recommendation means a great deal to us.

As always, I am here for year-round support so please do not hesitate to get in touch should you need anything.

Michael

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