Baker Ross Ireland Reviews 4,908

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be excellent value for money and exactly as described. Many also highlight the ease of use and straightforward nature of the website, making the ordering process quick and enjoyable. However, some people were dissatisfied with the delivery service, noting that orders sometimes took longer than stated on the website or arrived after the expected date. There were also occasional issues with items being damaged during transit due to inadequate packaging, or with orders getting stuck in customs, particularly for customers outside the UK.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value. Many customers praise the excellent... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the prompt and fast delivery, with... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, praising the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality and value for... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery of items ordered was prompt. However, two of the shrink keyrings, despite following instructions carefully, ended up bunched up, leading to an upset pupil. They usually curl up at the corners... See more

Company replied

Rated 5 out of 5 stars

I bought lovely Christmas cups for my Junior Infant class. Sadly website said delivery in 2 days but they didn't arrive until 23rd Dec. Too late for me to give to the children. Had to run to Smyths to... See more

Company replied

Rated 5 out of 5 stars

I had a great experience ordering from Baker Ross Ireland. The website was very easy to use and ordering was quick and straightforward. Delivery arrived on time and everything was packaged really w... See more

Company replied

Rated 5 out of 5 stars

I ordered little trucks and diggers for my grandson and poppy windmills for me :) all arrived within the week, great selection of novelties that aren't arts and crafts. I love browsing the Baker Ross... See more

Company replied


Company details

  1. Hobbies & Crafts

About Baker Ross Ireland

Written by the company

Arts & Crafts Craft Activities Toys OFFERS Contact Us



Inspiring creativity since 1974

We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.

We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!

Exclusive Products

With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.

Money back guarantee

All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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Rated 4 out of 5 stars

Glass baubles

Glass baubles, nice quality, easy to use and decorate, a bit pricey. Quick delivery

November 6, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Geraldine,

We're happy the baubles, with their nice quality, were easy to decorate and arrived quickly. We appreciate your feedback regarding the price.

Best wishes

Lynn
Baker Ross Team

Rated 5 out of 5 stars

Best prices for bulk buying

Easy to use website, great deals and fast delivery .

November 3, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Rachel,

We're happy to hear that you found our website easy to use and that you received great deals with fast delivery. Thanks for your feedback!

Kind regards

Lynn
Baker Ross Team

Rated 5 out of 5 stars

Arrived very quick and in perfect sape

Product grate and service fantastick

November 3, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Knut,

We're happy to hear that you had a fantastic experience with our product and service. Thank you for your positive feedback; we appreciate it.

Many thanks

Lynn
Baker Ross Team

Rated 1 out of 5 stars

Faulty items

The delivery took longer than said on the website. The order included light up balls. Half of them weren’t working.

October 27, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We regret that the delivery took longer than expected and that some of the light-up balls were defective.
We appreciate your feedback and will investigate these issues.
We will also email you shortly to help further.
Our apologies for any inconvenience.
Kind regards,

Cindy.

Rated 5 out of 5 stars

Delivery was prompt and well priced

Delivery was prompt and well priced. Packing was of a high standard.

October 22, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Colm,

We're happy to hear that our delivery service met your expectations with promptness and reasonable pricing. We appreciate your feedback on our packing standards.

Kindest regards

Lynn
Baker Ross Team

Rated 5 out of 5 stars

My grandchildren get endless fun out of…

My grandchildren get endless fun out of the stencils and all is peaceful...for a while!

October 27, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi May,

We're happy to hear the stencils bring so much joy to your grandchildren! Thank you for sharing this lovely feedback; we appreciate it greatly.

Best wishes

Lynn
Baker Ross Team

Rated 5 out of 5 stars

Great thankyou lovely items and nice…

Great thankyou lovely items and nice quick delivery
.

October 20, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Mary,

We're happy to hear that you are pleased with your items and our swift delivery service. Thank you for your positive feedback!

Kind regards

Lynn
Baker Ross Team

Rated 5 out of 5 stars

Item came very quickly.

Item came very quickly.

October 22, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Catherine,

We're happy to hear that your item arrived very quickly!
We appreciate your positive feedback and your time.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

I'm a new customer and I was pleasantly…

I'm a new customer and I was pleasantly surprised with the lovely products and the professional way they carry out their Business

October 21, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Liam,

We're happy to hear that you were pleasantly surprised by our products and business practices.
Thank you for your positive feedback; we appreciate you being a new customer!
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Very happy customer

Very easy to use this site......such a variety to choose from. Was making up a Christmas Advent calendar so my grandson will be very happy. Speedy delivery 👌

October 21, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're happy to hear that the site was easy to use and offered a great selection!
We are so glad our speedy delivery will contribute to your grandson's happy Christmas Advent calendar.
Thanks for your positive feedback.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Lovely few bits for Halloween at a…

Lovely few bits for Halloween at a great price-speedy delivery too.

October 17, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Aideen,

We're happy to hear that you found lovely Halloween items at a great price!
We appreciate your positive feedback regarding our speedy delivery service.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Excellent choice of Christmas products…

Excellent choice of Christmas products …
Very fast delivery service
Delighted with order

October 16, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're happy to hear that you are delighted with your order and our excellent Christmas product choices.
We appreciate your positive feedback regarding our fast delivery service!
Kind regards,

Cindy.
The Baker Ross Team.

Rated 1 out of 5 stars

the quality was not great

the quality was not great, delivery was long but most of all i was stupid to think this was a company based in ireland

October 14, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We appreciate your feedback and are sorry the quality wasn't great and the delivery took too long.
Please kindly note that more information on where our company is based can also be found on our website.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

You are excellent

October 13, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Richard,

Thank you so much for your positive review.
This is very much appreciated.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 4 out of 5 stars

Delivery extremely slow

Product was as described but delivery was extremely slow!

October 13, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We appreciate your feedback and are sorry to hear that the delivery was slow.
We will review our delivery process.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Easy use website ,quick and efficient…

Easy use website ,quick and efficient ordering process and fast delivery

October 7, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're happy to hear that you found our website easy to use and the ordering process quick and efficient.
We appreciate your positive feedback regarding our fast delivery.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 3 out of 5 stars

Items broken in box

Two of the ceramic items were broken in their boxes. Stuff like that should be bubble wrapped before delivery.

October 10, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're so sorry that some ceramic items arrived broken.
We appreciate you bringing this to our attention and we'll review our packaging process to prevent damages.
We will also email you shortly to help further.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Great service as usual

Everything arrived in perfect condition and on time. Everything was as seen on the website.

September 29, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Kim,

We're happy to hear that your order arrived on time and in perfect condition!
We're also glad everything matched what you saw on our website. Thank you for your positive feedback.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 1 out of 5 stars

first of all I thought I was dealing…

first of all I thought I was dealing with an Irish company as I saw Baker Ross Ireland. secondly you say that the delivery time is 3/4 working days, no mention that it would take longer for customers out the UK the item was not received on time to take to the UK as a gift. I was charged customs charges
Ive had to send it anyway to the UK and incurred another 9 euro in postage charges. All this would not have happened if you were transparent in the first place
will not order anything again.

September 23, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We appreciate your feedback and regret that your experience did not meet expectations.
We are sorry for any confusion regarding our location and delivery times, and the unexpected customs charges and extra postage. We'll review our communication to ensure clarity for international orders.
We will also email you to help further with the customs charges.
Our apologies for any inconvenience.
Kind regards,

Cindy.

Rated 5 out of 5 stars

Birthday party crafts

I bought some craft materials for a birthday party and they were a big hit. Package arrived as per delivery schedule also.

September 23, 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Maggie,

We're happy to hear that the craft materials were a big hit at the birthday party!
We appreciate your positive feedback and are glad the package arrived on schedule.
Kind regards,

Cindy.
The Baker Ross team.

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