Delivery of items ordered was prompt. However, two of the shrink keyrings, despite following instructions carefully, ended up bunched up, leading to an upset pupil. They usually curl up at the corners... See more
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Review summary
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I bought lovely Christmas cups for my Junior Infant class. Sadly website said delivery in 2 days but they didn't arrive until 23rd Dec. Too late for me to give to the children. Had to run to Smyths to... See more
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I love the huge variety of products this Company offer.The prices are great the service and delivery really fast and efficient too so 5 stars for them .Highly recommended.
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I ordered little trucks and diggers for my grandson and poppy windmills for me :) all arrived within the week, great selection of novelties that aren't arts and crafts. I love browsing the Baker Ross... See more
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Company details
About Baker Ross Ireland
Written by the company
Arts & Crafts
Craft Activities
Toys
OFFERS
Contact Us
Inspiring creativity since 1974
We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.
We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!
Exclusive Products
With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.
Money back guarantee
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.
Contact info
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Baker Ross Ireland
Hello Sarah,
We're so glad to hear you had a positive experience!
We appreciate your kind words about the fast delivery and the quality of the ceramic.
We strive to provide our customers with the best possible service and products, and it's wonderful to know we met your expectations.
Kind regards,
Cindy.
It Arrived!
Having said hope is fading I’m delighted to say my parcel arrived this morning which presumably was held up in customs.
Thank you Cindy for your reply it was much appreciated.
March 13, 2025
Unprompted review
Reply from Baker Ross Ireland
Hello Mary,
We're so glad to hear your parcel has arrived!
We understand the frustration of waiting for a delivery, and we appreciate your patience.
I am very happy to hear that I was able to provide you with helpful information.
Kind regards,
Cindy.
I have NOT received my order!!!!
February 18, 2025
Reply from Baker Ross Ireland
Hello Judy,
We understand your frustration with the delay of your order.
We strive to provide excellent customer service and are disappointed to hear that your experience has not met your expectations.
We are working to resolve this issue as quickly as possible.
We will also get in touch with you via email.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Reply from Baker Ross Ireland
Hello Orla,
We understand your frustration with not receiving your parcel.
We apologize for the inconvenience this has caused.
We are committed to resolving this issue for you as quickly as possible.
We will also email you directly to help further.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Reply from Baker Ross Ireland
Hello Carmel,
We appreciate your kind words and are thrilled to hear you found our site easy to use and your order arrived quickly.
We strive to provide a seamless and efficient experience for our customers, and your feedback is a testament to our efforts.
Kind regards,
Cindy.
Reply from Baker Ross Ireland
Hello Bernadette,
Thank you for your kind words! We're thrilled to hear that you had a positive experience placing your order and that the product met your expectations.
We appreciate your business and hope you enjoy your purchase.
Kind regards,
Cindy.
The customs declaration was not filled…
The customs declaration was not filled in correctly by Baker Ross so the item was held by customs.
February 18, 2025
Reply from Baker Ross Ireland
Hi Anna,
Thank you for your review.
We understand your frustration with the customs declaration issue. We strive to ensure accurate documentation for all shipments, and we sincerely apologize for the inconvenience this caused. We value your feedback and will use it to improve our processes.
Best regards,
Valentina
The Baker Ross Team
Reply from Baker Ross Ireland
Hi Daireenm
Thank you for your review.
Thank you for your kind words. We are glad you enjoyed the quality and cleanliness of our products.
Best regards,
Valentina
The Baker Ross Team
Reply from Baker Ross Ireland
Hi
Thank you for your review.
We are thrilled to hear you are happy with your bamboo rings. It is wonderful to know you found them at a great price. We appreciate your positive feedback and hope you enjoy them for years to come.
Best regards,
Valentina
The Baker Ross Team
Reply from Baker Ross Ireland
Hi Roisin,
Thank you for your kind review. We are thrilled to hear that you were happy with your recent order. We strive to provide our customers with a seamless experience, and we are glad that our products met your expectations.
Best regards,
Valentina
The Baker Ross Team
Definitely planning on buying again
Definitely planning on buying again. The product says exactly what I needed, and it was delivered very quickly.
February 7, 2025
Reply from Baker Ross Ireland
Hi Liselle,
Thank you for your review.
We are thrilled to hear you had a positive experience with our product. We appreciate your kind words about the product's accuracy and the speed of delivery. We strive to provide our customers with the best possible service, and we are glad we were able to meet your expectations.
Best regards,
Valentina
The Baker Ross Team
Satisfied Customer
Order came in a timely manner and all items exactly as described. Will shop again.
February 6, 2025
Reply from Baker Ross Ireland
Hi Anna,
Thank you for your kind words and positive review. We are delighted to hear that your order arrived on time and that you were satisfied with the items. We appreciate your business and look forward to serving you again in the future.
Best regards,
Valentina
The Baker Ross Team
Arrived as described an quick…
Arrived as described and very quick delivery.
Easy to use website and had no issues.
January 30, 2025
Reply from Baker Ross Ireland
Hi Catherine,
Thank you for your review.
We are so glad to hear you had a positive experience with our website and delivery. We strive to make the process as smooth and convenient as possible for our customers. Thank you for your kind words and for choosing our service.
Best regards,
Valentina
The Baker Ross Team
Reply from Baker Ross Ireland
Hi,
Thank you for your kind words. We are delighted to hear you enjoyed our selection and delivery speed. We strive to provide a positive experience for all our customers.
Best regards,
Valentina
The Baker Ross Team
Disappointed
I ordered play dough (the brand play dough) as I have a Montessori school and have tried all the alternatives and don't like them, but received a substitute.
January 30, 2025
Reply from Baker Ross Ireland
Hi Jennifer,
Thank you for your review.
We understand your frustration with your order, but please note we do not sell the Playdough brand. The product is called "Soft Modelling Dough" and it is the Baker Ross brand, as confirmed on the website.
We apologise for any inconvenience caused.
Best regards,
Valentina
The Baker Ross Team
I love all your art stuff
I love all your art stuff. My granddaughter will love it all too. The only thing I wasn't too.happy with were the 'mini polystyrene hearts'. They're much bigger than I expected. I'm not sure what to use them for
Other than that I'm really thrilled with all the art stuff I bought. Really good prices. Takes a bit longer to get to me than I expected.
January 29, 2025
Reply from Baker Ross Ireland
Hi
Thank you for your review.
We appreciate your kind words about our art supplies. We are so glad you and your granddaughter will enjoy them. We understand your disappointment with the size of the polystyrene hearts. We strive to provide accurate product descriptions, and we will take your feedback into consideration for future improvements. Thank you for sharing your experience.
Best regards,
Valentina
The Baker Ross Team
Every time I order from you the item is…
Every time I order from you the item is good quality and delivered quickly. Great company.
January 17, 2025
Reply from Baker Ross Ireland
Hi Amanda,
Thank you for your kind words. We are thrilled to hear that you have had consistently positive experiences with our service. We appreciate your loyalty and ongoing support.
Best regards,
Valentina
The Baker Ross Team
Professional service fast delivery…
Professional service fast delivery quality products
January 9, 2025
Reply from Baker Ross Ireland
Hello Mary,
Thank you for your kind words!
We're thrilled to hear that you had a positive experience with our service, delivery, and products.
We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Kind regards,
Cindy.
Reply from Baker Ross Ireland
Hello,
We appreciate your kind words about our quick delivery and creative toys.
We strive to provide our customers with the best possible experience.
Kind regards,
Cindy.
Only purchased because items were on sale
I bought some foam masks , animal an dinosaur. My preschoolers loved them. Very good quality, BUT I only purchased them because they were in the sale, because your goods are way overpriced without a sale
January 8, 2025
Reply from Baker Ross Ireland
Hello Catherine,
We appreciate your feedback and are delighted to hear that your preschoolers enjoyed the foam masks.
We understand that price is an important consideration for our customers, and we strive to offer competitive pricing.
We're glad you found the sale appealing and that the quality of the masks met your expectations.
Kind regards,
Cindy.
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