BAKKALIM UK Reviews 

164
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

The product I received was completely different from the one shown in the image. Unfortunately, because I trusted the company, I hadn't bothered to read the product description—which, as it turned out... See more

Rated 4 out of 5 stars

Ordered lots of interesting Turkish food from Bakkalim having seen Kashkaval cheddar recommended - once I started browsing the site I found lots of extra things I wanted! Nice cheeses and meats, all... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID. I WAS A REGULAR CUSTOMER AND ONCE THEY HAVE SENT FROZEN MATERIALS MELTED AND SOAKED. THEY HAVE SENT SO MANY EXPIRED ITEMS. WHEN I TOLD THEM, THEY HAVE BANNED ME. RIP OFF. UNTRUSTED... See more

Company replied

Rated 5 out of 5 stars

Rather than taking bus to a shop, I ordered from Bakkalim Uk. Website is really easy to use and they take early actions to your comments/instructions by double checking through phone call prior to del... See more

Company details

  1. Supermarket

Written by the company

Turkish & International Supermarket


Contact info

2.3

Poor

TrustScore 2.5 out of 5

164 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(164)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed

Very disappointed. They sent wrong items. I asked for refund a couple of times as they were not answering my emails. At last they refunded, but the next time I wanted shopping I couldn’t, as they restricted my account. Just beware.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best Turkish Food and Grocery Delivery in London!

These guys tried really hard to make the delivery, everything was in perfect condition and none of the items had an expiry date too close to the delivery date.

I assumed they would not deliver on weekends but they actually do exactly what they say! They will even deliver on Sunday if you ordered on Saturday! Unfortunately I assumed they would deliver on Monday when I submit an order on Saturday. It was really my carelessness but they called me before the delivery and we made an arrangement which worked out great!

They were extremely kind and reasonably accommodating. Though you need to receive the delivery on the next day you made your order.

They are doing really hard and working really hard apparently, really happy to get my Turkish food and groceries from them!

I have also compared prices with 3 other competitors that sell Turkish food and these guys have the best product and price range. Really happy to use them and will definitely order again!

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Delivery was really fast

Delivery was really fast. I was happy with how it was packed.
Prices are amazing. I now realize that i was paying so much for the same products. I am going to shop with them from now on.

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Super quick delivery and everything as expected. Can’t wait to make the kunefe

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Prices and quality are amazing. Fast delivery. I will be ordering from here again and i will definetly recommend to my family and friends.Thankyou bakkalim :)

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellency in every aspect

This is our first time ordering, was delivered next day and the items were packed perfectly. We had a couple of items missing but this issue was resolved with excellent customer service on their part. We will be ordering again and again as we can’t get enough of this service! We recommend this to everyone!

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic in every way prompt delivery…

Fantastic in every way prompt delivery 🚚 same day even though I had missed the 12pm cut off. Excellent communication. Products fresh and great price I will use again and would highly recommend 🙏🙏🙏

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Especially with packing the products as very carefully packed also very friendly service and excellent communication on whatsapp

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Worst packaging ever

All of the frozen and chilled orders were warm and defrosted. Putting soap directly into the all other products made everything smell like a soap. Very dissapointed. Cheap but nothing more...

March 31, 2021

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