BAKKALIM UK Reviews 

Fast delivery, good quality and reasonable prices compare to other stores. Also very friendly and responsive customer service!

Absolutely fast delivery! Everything we ordered was nice and fresh, thank you for little treats as well appreciated that .

They are careful about my delivery and helpful in any situation. I am happy with my order. Thank you so much

I order my product this week and arrived in 3 days and I only reqest refund only meat and milk prodcut due to unhealty situtation but they refuse and they offered me to use this. They did same thing twice and I understood their policy now. do not buy never, ever

I noticed that Bakkalim is cheaper than the rest and has a bit more variety of food. I gave them a try and was satisfied. Although I ordered in the afternoon, they managed to send the package the same day, and I received it the next day. Thank you!

Even though I ordered perishable foods and they waited in the delivery for a whole day, there was no decay in my orders. Good packaging. I am satisfied with this purchase.

Excellent communication. Fresh items were delivered so fresh, the ice packs, to keep the items fresh, were still frozen.

'BAKKALIM' Supermarket has evinced for me;
Good selection - Fair pricing - Neat and secure packing - Friendly communication - Punctual and polite delivery - Correct items - Long expiry dates - Exemplary service overall. Everything you want really!
Have shopped with other Turkish online supermarkets, and 'Bakkalim' is the one I recommend most.
Thank you team!!!

They were quick with delivery. But they can easily run out of stock you might end up receiving a different product or refund the missing item streight away

First time with Bakkalim but very happy. I ordered at the weekend and they had problems with delivery company so I got my shopping on Wednesday. Bread a little stale but nothing that cant be fixed with an oven.
Everything was packed safely and arrived safely, Fridge items in fridge bags with ice, absolutely brilliant. Thank you Bakkalim and Yusuf who dealt with my order. I will definitely shop with them again.

This is the worst experience I have ever had with Bakkalim and I will never order from them again. My order was packed poorly and a bottle of washing liquid was spilled all over the items. When I reported this they blamed DHL and didn’t offer a solution or refund for the damaged items. They substituted an item and didn’t even bother to issue a refund for the difference. They also packed all of the dairy fridge items with the rest of the shopping and didn’t use cooling bags. all of the dairy items travelled for at least 25 hours (to outside of London see the attached DHL’ s message below) without any cooling bags and I am not even including the packing and waiting time of the delivery from their warehouse.This is totally unacceptable and they breached the cold chain temperature of the dairy products. And the customer service agent who clearly couldn’t care less asked how I measured those dairy items’ temperature and decided that they are at the room temperature as the weather was cold enough to keep them cool. How ridiculous! Just such a bad experience, waste of time. I am not concerned about every penny I paid but my health. I can’t let my family have sucuk and the cheeses and have side effects because they were delivered in a box next to Ulker biscuits and pirinç! They can’t offer a service competently and they clearly don’t acknowledge their mistakes!

Very happy with bakkalim fast delivery and great packaging. Frozen stuff came with frozen water packs. I will continue to order with them. 5star service, thanks

This was my first order with Bakkalim UK when l was searching for a couple of pickle jars to order on lnternet. In addition to the jars l ended up ordering some of my much needed and favorite Turkish food. Everything was very smooth from ordering to delivery which was very prompt the next day. Excellent customer service, very polite when l needed to clarify something with them. In the process of delivery l was informed about expected delivery time and very polite delivery person informed me when he was on his way. Everything turned up properly packed and intact. I will definetely be ordering with them again.

Just placed my first order with Bakkalim.
Delivered outside of London within 48hrs.
Everything in order, well packaged, polite delivery driver.
Will definitely use again, very impressed with products, prices, efficiency and excellent customer service.
Thank you

Spot on, great communication, items carefully packed, fast delivery, helped kindly with my request! Will definitely shop again and recommend to my friends!

Nothing was in the box to keep chilled food cold, packaging was a disaster altogether. Ended up with plenty of plastic bags, weird spongy/foamy pieces, dusty and damp cartboard, and plenty of food that goes straight to the bin. They should've been frozen, or at least chilled. Didn't even bother to ask for a refund. The first time was the last time for me.

Amazing Prices
Great service and comunication
Fast delivery
Very friendly staff.

Excellent prices, I bought 6 Ülker cokokrem saved £6 on just those, I recommended delivery is very reliable to...

Arguably the best turkish grocery delivery.