Baleaf Sports Reviews 546

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, finding them comfortable and well-fitting. Many appreciate the excellent customer service, highlighting the staff's efficiency, politeness, and willingness to resolve issues quickly. People are particularly satisfied with the product's features, such as sweat-wicking capabilities, appropriate lengths, and convenient pockets. However, some customers were dissatisfied with the ordering and return processes. Specific issues mentioned include receiving incorrect items, missing items from orders, and difficulties with sizing, leading to unexpected return fees. Some reviewers also found the return process to be a "nightmare," citing delays in approval and a lack of flexibility regarding exchanges.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality, durability, and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the ease of online ordering,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Return policy

Clients share ambiguous opinions on the return policy. Many reviewers express frustration with the return... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... See more

Company replied

Rated 5 out of 5 stars

This is by far the best customer service I have received from any company in long time. After receiving the wrong item in a package labelled correctly (honest mistake), the Baleaf staff was incredibly... See more

Company replied

Rated 5 out of 5 stars

There was a shipping error with my order and the Baleaf team stepped in quickly to fix the problem. I wear their insulated high waist leggings all through the cold winter months for walking and exerc... See more

Company replied

Rated 5 out of 5 stars

Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you or... See more

Company replied


Company details

  1. Activewear Store

Written by the company

Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

546 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Aaron was professional and friendly and…

Aaron was professional and friendly and prompt in answering my request!

August 1, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much for your kind words, Jill! We're thrilled to hear that your experience was smooth and that your request was handled promptly. Let us know if there's anything else we can do for you!

Rated 4 out of 5 stars

The return process with this company is…

The return process with this company is by far the worst I’ve ever experienced. It is horrible. They wouldn’t send me a return label until I sent a strongly worded email, and even then, they provided two separate codes for what was originally one order. The process is confusing, not prepaid, and appears to be run from overseas, likely China. They use Amazon for their return process even if you order from them directly. If you like the clothes, I highly recommend ordering through Amazon for an easier return experience. Read other reviews — I’m not the only one frustrated. Absolutely terrible system.

UPDATE: Although I was initially frustrated with the return process, I want to acknowledge that the customer service team ultimately made things right. They processed my refund in a timely manner and went out of their way to ensure everything was taken care of. They also assured me that they are working to improve their return process to prevent similar issues in the future. I appreciate their effort to resolve the issue and their commitment to better service.

July 31, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Kristine, we’re truly sorry for the frustration and inconvenience you experienced with your return. We acknowledge that the process was not smooth — especially with the delay in response, the lack of a prepaid label, and the confusion around multiple RMA codes. Due to a temporary system issue at the time, we were unable to issue prepaid return labels, and we understand how that impacted your experience. We’ve since taken your feedback seriously and are actively working to improve the process to make returns clearer and more convenient moving forward. Thank you again for sharing your honest review.

Rated 5 out of 5 stars

I bought a pair of bike shorts to wear…

I bought a pair of bike shorts to wear as the bottoms for a bathing suit . . perfect. Then I bought pants for yoga/exercising, then two pair for pickleball, then long pants for travel. They are priced fairly, pack well, look good, dry easily and have great colors to choose from.

July 27, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Judy! We're thrilled to hear how versatile and well-loved your Baleaf pieces are 🙌 Your support means the world to us!

Rated 5 out of 5 stars

capris and razor tanks

I bought comfortable capris and razor tanks-mix and match. Very stylish active wear! Love them and wear daily. Wrinkle resistant and light. Lots of pockets-will take in my trip!

June 30, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Janne! We're thrilled to hear you're loving the capris and razor tanks — they really are perfect for travel and everyday wear. Wishing you an amazing trip, and thanks for taking Baleaf along with you! 😊

Rated 5 out of 5 stars

Great product! Fabulous customer service!

I was so happy to have reached out to Baleaf Sports with a concern about an order and within a matter of hours they had resolved the issue and done so in a very kind manner. Their product is fabulous and their customer service spectacular! They are now among my favorites!

July 22, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Debi! We're truly grateful for your kind words — it means a lot to know you had a positive experience with both our products and our team. We're honored to be one of your favorites! 💚

Rated 1 out of 5 stars

Returned pants - NO REFUND ISSUED

I returned two pairs of pants in January. They never refunded the money I paid. It's six months later I am out $100. I have spent hours with Discover Card (canceled) and PayPal (canceling). This company is very disreputable, they do not respond to ANY communication.

They responded to my review by exposing my email address. I am baffled by their behavior. My review has changed to minus 5 stars.

July 21, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Galyn, I'm so sorry for all the frustration this has caused. We did respond to your messages multiple times back in January and provided the return instructions, but it’s possible they ended up in your spam, junk, or promotions folder.

To help you right away, could you confirm if your PayPal email is the one we have on file? If yes, we’ll process the refund immediately. Please email us at info@baleaf.com — the sooner we receive your confirmation, the sooner we can get this resolved.

Thank you again for your patience, and we truly apologize for the inconvenience.

Rated 5 out of 5 stars

Aaron provided the best customer…

Aaron provided the best customer service! He fixed the problem in the most timely and professional way. I am very happy with my experience with Aaron and Baleaf.

July 18, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Susan! We're thrilled to hear that Aaron was able to help and that you had a great experience with Baleaf. We'll be sure to pass along your kind words to him — they’ll mean a lot. 💚

Rated 5 out of 5 stars

Prompt correction to my order

I chose an incorrect size during ordering and only realized my mistake after I placed the order. I wrote to the Customer Information and immediately got a response; my order had been correctly updated. That quick reply from Baleaf made me realize they really are paying attention to their customer needs.

July 10, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much for sharing this, Susan! We're really glad we could catch the update in time and get your order corrected. Your satisfaction means a lot to us, and we're always here to help however we can! 💚

Rated 5 out of 5 stars

I wear plus size clothes

I wear plus size clothes. I read about Baleaf and how the clothing are true to size. I decided to order a pair of capris and I fell in love with the how they felt and the fit. I ordered more and love the colors too. I would recommend Baleaf to everyone.

April 30, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Cheryl! We're thrilled to hear you found the perfect fit and love the feel and colors of your Baleaf capris. Your kind words and recommendation truly mean the world to us! 💚

Rated 5 out of 5 stars

Baleaf is Awesome

Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you order, but everything I’ve purchased is very comfortable and very durable. The shorts are so soft, they are really lovely on warm days. I’m a happy customer and will continue to buy from Baleaf. Highly recommend.

July 8, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Terri! 🌟 Wow — thank you so much for the kind words and glowing feedback! We're beyond thrilled to hear that you've been loving your Baleaf pieces, from yoga pants to long shorts. Your support truly means the world to us 💚 Here's to many more comfy, active days ahead!

Rated 2 out of 5 stars

Ordered a skort, WAY too small, sizing is off

Ordered a skort. Said L was US size 12-14. Sorry, for this size 12 woman, this size large would barely fit. Sizing is incorrect. Then they charge you 5.50 shipping to send back. Never again.

July 1, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Becky, we're so sorry for the frustration caused — we completely understand how disappointing it can be when the fit isn’t as expected. Our prepaid return label costs $5.00 USD per item, which helps cover the return shipping cost.

If you're open to it, could you please email your order number to info@baleaf.com so we can take a closer look and assist you further? We truly want to make this right and look forward to hearing from you! 💚

Rated 5 out of 5 stars

Great quality!

Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.

July 2, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Laurie, thank you so much for your wonderful feedback! We’re thrilled to hear you love the fit and comfort of your pants, and that you trusted us enough to get another pair. Fast shipping and great quality are what we strive for, so your kind words truly mean a lot! Enjoy your new pants! 😊

Rated 1 out of 5 stars

Can Not return itemand…

I ordered a skort from this company and am unable to return it. The quality is not good, and it is very sheer. I am unable to return it.
Do NOT order from this company. They are very difficult to work with.

July 2, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi there, we're truly sorry to hear about your experience and appreciate you bringing this to our attention.

Please know there’s absolutely no reason for us not to approve your return — we want to make this right. Kindly send your order number to info@baleaf.com, and we’ll take care of everything for you.

We look forward to hearing from you and resolving this promptly.

Rated 5 out of 5 stars

I love Baleaf Sports skorts because…

I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to the gym. I look forward to adding some more colors to my collection!

July 2, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much, Sally! 💚 We’re thrilled to hear how much you love your skorts — and that they’re still going strong after three years! We can’t wait for you to add more colors to your collection. 😊

Rated 4 out of 5 stars

Great shorts

The shorts were exactly as advertised and fit great! They shipped quickly too! Love them!

June 9, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Terri! Thank you so much for your wonderful feedback! We’re thrilled to hear you love the shorts and that they fit perfectly. We appreciate your support! 💚😊

Rated 1 out of 5 stars

I have had nothing but frustration with…

I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts.

I would never order anything from this company again.

It looks like I will be stuck with shorts that do not fit, and no money returned. Baleaf appears to be a company that does not values it's customer base.

I never write reviews, but I felt compelled to save someone else from the frustration and disappointment of this company's carelessness toward the consumer.

June 27, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Francie, thank you for sharing your experience — I’m truly sorry for the frustration you’ve felt. We definitely value every customer, including you, and want to make things right.

Please know that your return request was approved and we sent the return instructions about 10 days ago. Sometimes these emails can accidentally end up in your spam, junk, or promotions folder instead of your main inbox. After seeing your review, we’ve just resent the return instructions to make sure you have them.

If you have any trouble locating the email or need further help, please don’t hesitate to reach out by sending us an email at info@baleaf.com. We’re here to support you!

Rated 5 out of 5 stars

Flyleaf UPF +50 High Rise Pants

I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.

June 26, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Judy, thank you so much for sharing your experience — we’re really glad everything worked out in the end and that the size large fits you perfectly! 🙌 We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! 💚

Rated 5 out of 5 stars

Excellent customer service!

Baleaf customer service was responsive and courteous in resolving my problem! Excellent service!

June 10, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Mary! 💚 We're thrilled to hear you had a great experience with our customer service team. We're always here to help! 😊

Rated 5 out of 5 stars

The quality of the shorts and the style…

The quality of the shorts and the style and fit are Amazing. True to proper sizing. I would highly recommend. I have bought other Baleaf clothing in the past and always happy with them.

June 18, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much, Linnie! 💚 We're so glad the fit and style hit the mark—and it means a lot that you’ve been happy with your Baleaf pieces over the years! 🙌😊

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