Baleària Reviews 

For me the outside space was really nice & was comfortable with tables & chairs & the bar to purchase food & drink .....
A welcoming change from other boat companies .....
Thought that the bright blue colour also gave it a nice look ....
I was wary to book with a new company but was really pleased with the trip...
Will definitely book again....

Overall, the ferry itself was fine, but the arrival process was a very disappointing experience. Waiting on board for customs and passport control took far too long. It feels like nothing has changed in this system over the past 40 years.

What made it even worse was that we had to wake our young children, who were sleeping, just to show them to passport control. This was not customer-friendly at all and created unnecessary stress for families.

Many passengers on board were returning to their homeland to visit family. They deserve a warm and respectful welcome, not a long and exhausting process immediately upon arrival. The current system does not create a positive first impression, and I hope the authorities and the ferry operators will work together to make this experience more efficient and family-friendly.

Modern boat (Fast Ferry Margarita Salas), highly recommended.
Selection in the shops and bars could be better. Ran out of options quickly.

It was okay but the 3,5h version was way better.

Generally good. Slight delays in departing. Loading staff seemed very efficient. Had slight problem on returning to Lanzarote in that the man at the loading queue was unable to confirm my residency. However at the office there was no problem. Possibly an error with the machine. I was there early enough to solve it without any stress.

As always, a very good experience, boarding very well organized, always on time - no delays. Also very confortable and nice Service on Board. I truly recommend! When I travel to Baleares, it's always with Balearia.

Easy boarding, easy disembarkation. The queue for immigration onboard was very long, so waited until the boat had docked when everyone else had completed. Much better way rather than spend the entire trip queuing.

Ship very clean and well organized. Staff helpful and pleasant.

Good experience with Belearia. Clean, on time, flexible changing ticket. Kids entertainment. Excellent service for reasonable price.

Please fix wifi on route Malaga Melilla. Wanted to work on my laptop but without wifi its not possible. Would even pay for it.
The problem was that the router didnt release ip adresses. All the other was excellent.

We received the immigration form just after boarding to the ferry. It was so stressful that we needed to fill the form and need to be in the queue so long that we could not experience and enjoy the journey by seeing the beautiful scenery outside. And we had only got to sit about 15 minutes to drink a coffee and refresh.

It’s better to organise immigration services before or after journey

Good 👍🏻in general only some late in departed time

When the restaurant opened, we went to get a table to pick up our food. My husband ordered meat with potatoes. We paid at the cashier, sat down at the table, tasted the meat, and it was simply cold, not warm, as if it were from the day or evening before. My husband went back to the cashier to say that the meat was simply cold. And as a comment, he was told: "We don't heat our food up to serve; if you want, you can heat it up in the microwave." To which my husband replied: "What you say is not right; if you serve food in a restaurant and this meat is supposed to be warm, then they say sorry, but that is how it is, and you won't get your money back." We returned the plate without seeing our money back. After so many years of sailing with Balearia, this is the only bad thing we have experienced so far.

Overall, the experience was disappointing due to the significant delay and poor organization during disembarkation. Boarding should have started at 18:30 but only began at 22:15, nearly 4 hours late, with no clear communication about the reason for the delay. This caused us to reach our final destination at 5:30 AM, exhausted and unwell after an already long journey. On top of this, disembarking the vehicle at Tánger Med port was chaotic, with no clear staff guidance and disorganized queues. I would appreciate better communication during delays and improved organization for vehicle disembarkation in the future.

Careful, at the counter they said all prices were the same… we paid full price and then on the boat they had big discount and were unable to return difference. Not a serious company. Counter staff not properly prepared. Avoid this company Balearia!

VIP clause. Roido den4 perros en la sala y tres ninos
Estaria bien sala superior sea mas tranquilla y silenziosa
Retraso

It was overall good. Squeaky doors in the sleep room was frustrating with a seat right next to them. It was much cleaner than GNV overall, but still could be a little better. overall the better choice out of Barcelona.

cargo was damaged and stripped - no apology no refund or replacement

The Barcelona terminal has no information for foot passengers about the trip, even in the case of a delay. The ship itself was fine; the WiFi, power supply and air conditioning worked, but they ran out of pizzas and there was again no information about the expected time of arrival, even after a delay of over an hour.