Yaz ( the friendly persian boy) is a blessing. Super professional and helpful. Gave me the possible options while explaining why those fit my requirments nicely.
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Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... See more
Service I received in the store when I picked up my bike was great and the assistant spent loads of time with me and answered all my questions. Unfortunately my electric gears hadn’t been fully cha... See more
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... See more
Company details
About Balfe's Bikes - Dulwich
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
36 East Dulwich Road, Dulwich, SE22 9AX, London, United Kingdom
- 020 7732 4170
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Great help from the team
Great help from the team
I only went in to get one simple piece of equipment but the team went above and beyond. Highly recommend the super friendly and helpful team here.
good bike serve by Long...........
I'm at home now🤟
I think we can all make mistakes, the important thing is honesty, the team has always been with me, that's why I will continue to bring my bikes to them👍
Took a while but a very good job
Really quick delivery for pick-up from…
Really quick delivery for pick-up from the shop. Top stuff! Will be returning.
The team at East Dulwich are brilliant
The team at East Dulwich are brilliant. They assessed the issue immediately and had me back on the road in no time. Much appreciated and thanks to Kevin.
Swift service. Helpful advice.
Swift service. Helpful advice.
Staff knowledgable and friendly.
Friendly team!
Legends!
Legends!, got a puncture on the way to a meeting and they performed a tyre change that would put F1 pit crews to shame. And had me on my way in no time.
Great service in East Dulwich
Great service in East Dulwich. Friendly and knowledgeable advice, Michael went above and beyond to make sure my bike was in good condition for the road.
good job
good job, point off because I didn't get an alert telling me the job was done.
Helpful staff and a great price
Helpful staff and a great price on the Giant Advanced 2 TCR
Super fast and super friendly
Bakes tightened for free!
I popped in to ask for help with spongy brakes on my electric bike. In 5 minutes one of the guys had totally fixed the problem and sent me on my way free of charge with perfect brakes!
Thank you Balfe’s!
Excellent bike service
Ive been a customer for some years now i find the staff are really nice and have good information about new bikes fixing bikes and have the time to be present and enganging.....overall excellent bike shop ...
P.s i have walked 4 miles with my broken bike just to bring my bike here and they fixed the puncture there and then thank you so much Gold stars for everyone...
Great customer support
I wanted to raise the handle bar height and Balfes Dulwich were able to select the correct sized product and were happy to fit it FOC while I waited . This is the sort of service that earns customer loyalty.
Did the usual great job on the bike
Did the usual great job on the bike. Actually recommended a lower (read cheaper) service than I had originally booked based it's condition.
Great team at Balfe's
Outstanding quality of service
Outstanding quality of service, comprehensive in nature, some good recommendations, and a five year old, and very well used, bike now running like new again. Not cheap, but great value.
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