Exceptional service from Alex at Balfe’s Bikes (Fulham.) As this was my first high-end bike, his knowledge, patience and willingness to help were phenomenal. He made the whole experience easy and en... See more
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Basic service very well done. The team are very knowledgeable and very good at answering all my questions. They imparted some super practical and useful advice. I will keep using them for all my bike... See more
Great experience buying a bike through the cycle to work scheme. Very knowledgeable team and very patient with lots of questions from me as a beginner into road biking, would highly recommend!
Wonderful service from the staff in the Fulham shop, very friendly and helpful to me when I picked the bike up. I took my own pedals and they were fitted in an instant. No problems with collection... See more
Company details
About Balfe's Bikes - Fulham
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
592 Fulham Road, Fulham, SW6 5NT, London, United Kingdom
- 020 7731 1700
4.3
Excellent
1K reviews
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The staff made a big effort from start…
The staff made a big effort from start to finish. They allowed me to properly check I was comfortable with the new bike and sent regular updates.
February 8, 2026
My bike feels brand new since it’s…
My bike feels brand new since it’s service with Balkes. it works so much better and it runs very smoothly . A lot of time and meticulous care was taken. I am delighted with the result.
February 3, 2026
Excellent customer service
Bought some components to upgrade my bike. Excellent customer service. Sharukh was extremely helpful throughout the process. Would recommend this place.
December 18, 2025
Unprompted review
really helpful
really helpful. built the bike for me and suggested new parts that woudl be good.
January 21, 2026
The staff are very nice and hepful and…
The staff are very nice and hepful and I do like my bike.
January 25, 2026
Bough my first new bike - Trek Domane SL7
Bought my first bike from Balfe's Fulham, a Trek Domane SL7, very happy with the service and aftercare provided for the bike. Had some minor issues with the front brake/disk brake, as it was making a loud noise even after cleaning it and being checked by the bike guys at Balfe's in the first instance. On my second visit to them, they fully replaced the brake pads and disk , since then the bike has been riding like a dream.
A big thank you to Jesse and Nuno for the help, advice and support offered on my various trips to the bike shop in Fulham.
They all are very professional and courteous to your needs, whatever issue or questions you might have regarding your bike or be it cycling in general.
Happy overall with my new Trek Domane, since purchasing it at a discounted price I have ordered more cycling gear from them, they also have unbeatable prices and discounts at the moment(December-January 2026).
December 21, 2025
This is a great bike shop and the tech…
This is a great bike shop and the tech really know what they’re doing. They’re not trying to upsell you.
June 3, 2025
Great service and knowledgeable staff
Great service and knowledgeable staff who provided advice and helped me try multiple bikes before making a decision
January 4, 2026
Reliable and competitive
Balfes bikes have been fantastic. From bicycles to clothes they offer quality, competitive prices and deliver reliably and on time. Very happy with my purchases and the service Balfes has provided. Would recommend.
December 19, 2025
Trusted bike shop and service in…
Trusted bike shop and service in Fulham. Friendly and quality service.
December 4, 2025
Good service
Good service, could be more prompt on replies to emails. I really liked the fact that the team seemed to understand that I wanted the bike to be really special and cared about the finer details.
November 22, 2025
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