this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... See more
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Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... See more
Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... See more
Company details
About Balfe's Bikes - Islington
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
33 Essex Road, Islington, N1 2SA, London, United Kingdom
- 020 45315550
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Brought my bike in for a gear service…
Brought my bike in for a gear service as the gears weren't operating effectively. After collection the gears work perfectly like new !
They are very professional and know exactly what they are doing !!
Highly recommended and will use them again in the future!
Thank you very much to the service team !
Expert help with a smile!
I just wanted to thank Balfe for their work today. I had a bike alarm which seemed to have stopped working. My husband thought it might be the remote control but was unable to open it. . The young man in the shop opened it up and then realised that it was nothing to do with the remote. The problem was that my batteries in the actual alarm had gone flat. He took it off the bike (a very awkward operation in itself as it was behind my basket) and hey presto it worked when he inserted the new batteries. I could never have done that myself. All he charged was the money for the new batteries. He was very proficient and professional as well as very kind. Thank you Balfes.
Fantastic
Fantastic, out of the world team! Both mechanics and shop floor are very professional and helpful
A Great team who know what's what !
Very impressed with the service and…
Very impressed with the service and product I bought 5 star service!
Great service and friendly
Great service and friendly, knowledgeable staff. Recommended
Super helpful and friendly team
Super helpful and friendly team, fixed my bike in no time, really recommend!
My derailleur went into crash mode…
My derailleur went into crash mode after I had to bunny hop a huge pothole, and I had absolutely no idea what was going on. I thought something was seriously wrong.
Huge thanks to Ed, the mechanic at Balfe’s, who calmly sorted it out in no time. Honestly, you’re amazing, Ed. I’m so grateful for the help.
Proper lifesaver 🙌
Anthony is a legend
Anthony is a legend. Fast and highly effective service. Cannot fault this bike store or their awesome team.
Excellent advice and service
Excellent advice and service. Helping me to feel confident with purchasing a new bike. Wont go anywhere else now.
Exceptional help from the store members and online help team…
The store members and online help team were very helpful, friendly and forthcoming with additional information.
Friendly and professional staff
Popped into Balfe Islington as I needed help with a ceased brake caliper.
I was first provided a friendly greeting by the sales staff as I needed new brake pads but unlucky for me they had all run out. I was then directed to the workshop to address my caliper issue and noticed that the workshop was so busy that they only accepted online bookings but they managed to take a look at the caliper for me on the spot. Within a few minutes I was seen and Ed got it working for me. He was also able to give it a tune up and ran me through the problem and how I could fix it in the future if it ever happened again.
I couldn't be happier with the level of service I received at this branch and would highly recommend them. So much so, I will now be getting my services there from now on.
Friendly and helpful customer service
Great place to shop
Very friendly and helpful. Good customer service and the workshop staff were great too.
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