Balfe's Bikes - Islington Reviews 

1,076
TrustScore 4.5 out of 5

4.7

33 Essex Road, Islington, N1 2SA London, GB


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Rated 5 out of 5 stars

this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... See more

Rated 5 out of 5 stars

Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... See more

Rated 5 out of 5 stars

Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.

Rated 3 out of 5 stars

Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... See more


Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Islington

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 33 Essex Road, Islington, N1 2SA, London, United Kingdom

  • 020 45315550

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,076)

4,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Brought my bike in for a gear service…

Brought my bike in for a gear service as the gears weren't operating effectively. After collection the gears work perfectly like new !
They are very professional and know exactly what they are doing !!
Highly recommended and will use them again in the future!
Thank you very much to the service team !

March 14, 2026
Rated 5 out of 5 stars

Expert help with a smile!

I just wanted to thank Balfe for their work today. I had a bike alarm which seemed to have stopped working. My husband thought it might be the remote control but was unable to open it. . The young man in the shop opened it up and then realised that it was nothing to do with the remote. The problem was that my batteries in the actual alarm had gone flat. He took it off the bike (a very awkward operation in itself as it was behind my basket) and hey presto it worked when he inserted the new batteries. I could never have done that myself. All he charged was the money for the new batteries. He was very proficient and professional as well as very kind. Thank you Balfes.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, out of the world team! Both mechanics and shop floor are very professional and helpful

March 1, 2026
Rated 5 out of 5 stars

My derailleur went into crash mode…

My derailleur went into crash mode after I had to bunny hop a huge pothole, and I had absolutely no idea what was going on. I thought something was seriously wrong.

Huge thanks to Ed, the mechanic at Balfe’s, who calmly sorted it out in no time. Honestly, you’re amazing, Ed. I’m so grateful for the help.

Proper lifesaver 🙌

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and professional staff

Popped into Balfe Islington as I needed help with a ceased brake caliper.
I was first provided a friendly greeting by the sales staff as I needed new brake pads but unlucky for me they had all run out. I was then directed to the workshop to address my caliper issue and noticed that the workshop was so busy that they only accepted online bookings but they managed to take a look at the caliper for me on the spot. Within a few minutes I was seen and Ed got it working for me. He was also able to give it a tune up and ran me through the problem and how I could fix it in the future if it ever happened again.
I couldn't be happier with the level of service I received at this branch and would highly recommend them. So much so, I will now be getting my services there from now on.

February 8, 2026
Unprompted review

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