Balfe's Bikes - Islington Reviews 

Always really nice helpful staff , who aren’t hovering about immediately you walk in. Have the basics in stock unlike some other retailers

Amazing experience! Allen was super helpful and solved my problem with ease and professionalism. Highly recommend.

Hello,

My name ia Denise and I got my flat tire fixed at your shop on the 21st of Jan. That was around 15:00. Unfortunately around 19:00 my tire had a puncture again. It seems that the glass wasn’t properly removed. I emailed the shop with two photos attached but got no reply.

I think it’s unfair that I paid £23 and got tha same problem a couple of hours later.

I wasn’t sure about which size of the bike will be the best for me. The shop gave me opportunity to take it for a short ride before committing to the final purchase. It was great as I decided for a large bike at the end then initially intended.

Thank you!!

Very helpful and Friendly!

Great service, excellent price and nice friendly staff. What’s not to like

Good people who care

I was very pleased with the bike for my daughter.
Customer service team were very helpful and responsive. We had to book the slot to pick up the bike so there was a couple of days waiting time but we didn't mind it.
They're open at weekends which was very convenient and the pick up went smoothly and they made further adjustments without any issues.
So much better than getting your bike delivered to your home and assembling it on your own.

Very pleased with my service, I had a flat tire on my Brompton, great customer service and very fast service, the guy taking care of me was amazing

My patience was rewarded with a Bike that is almost better than when I first got it. Thank you everybody in Islington for your help.

There was a mix up with my online order but this was resolved fairly promptly by the staff at Balfe Islington (in particular Courtney) and at all times the communication was first rate. Very satisfied.

Very friendly and helpful staff, free bike service given. Quick and easy sale :) would definitely go back for our next bike purchase.

Great staff who will go the extra step to make sure you have the best experience. Ed at upper st ! # 1 🤝

I ordered my Brompton online at a great price, and they were able to get it to my local store and set it up within 2 days. Perfect service.

Staff were incredibly friendly and helped me out with my new bike. Favourite Balfe’s Bikes in London!

Thank you very much to the kind, bike enthusiast with the v cool glasses!

Everybody in the shop was very helpful and took time and care when sorting out the bike trial for my partner and I. We were able to take the bikes out to test nearby and the nice man was very helpful with advice for size and fitting (and ran after us to give our IDs bank which we had forgotten!).

We went along to trial some gravel bikes on Sunday morning at the Islington shop. The team were very knowledgeable and helpful taking us through the options and getting us set up with a Trek and a Marvin to try. We decided to go with road bikes in the end, but was good to chat to some experts to help the decision making.

Also, the main guy who helped us was an absolute legend and ran to give us our IDs which we forgot to collect. Absolute hero, great glasses, and he has over 18 bikes!