Balfe's Bikes - Notting Hill Reviews 

964
TrustScore 4.5 out of 5

4.7

106 Westbourne Grove, Notting Hill, W2 5RU London, GB


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Rated 5 out of 5 stars

I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... See more

Rated 5 out of 5 stars

Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... See more

Rated 5 out of 5 stars

I got a puncture on a very hot day during a bike ride across London and Balfe’s sorted it while I waited for £23 including a replacement inner tube and new wheel tape. Brilliant service. Thank you... See more

Rated 5 out of 5 stars

Reports that my father paid to have written by a creative artistic publicist (both masons)were ignored and I was given enough respect to be provided the best service that Evans can.. I am gratef... See more


Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Notting Hill

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 106 Westbourne Grove, Notting Hill, W2 5RU, London, United Kingdom

  • 020 4506 3856

4.7

Excellent

TrustScore 4.5 out of 5

964 reviews

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4.7

All reviews

(964)

4,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Standard bike servoce

I took my bike in for a standard service as the cassette and brakes were feeling worn. The bike now feels like new once again! Happy with the bike and customer service from Balfe's, as I have in the past.

June 26, 2026
Rated 5 out of 5 stars

New bike purchase

James made my new bike purchase a lovely experience despite me being so nervous about spending so much money on a new bike. He also took the time to explain to me about all the things I needed to know about the bike and how I should look after it. Thank you again James.

July 10, 2026
Rated 5 out of 5 stars

Commuter bike

My commuter bike needed a lot of work. Doug spoke with me to ensure I understood the work that was going to be done and the parts required. He set realistic expectations that I was happy with. The work was very well done too!

July 8, 2026
Rated 5 out of 5 stars

Excellent shop service and deliverypurchase online but visited store…

Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes, searched other shoes sold by the company online with the assistant of the employee. Later I purchased one of the styles/shoes tried in blue. Purchase was delivered super fast!! Excellent shop service and delivery. Not yet tried shoes as I need to get the cleats put on.

June 29, 2026

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