I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... See more
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Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... See more
I got a puncture on a very hot day during a bike ride across London and Balfe’s sorted it while I waited for £23 including a replacement inner tube and new wheel tape. Brilliant service. Thank you... See more
Reports that my father paid to have written by a creative artistic publicist (both masons)were ignored and I was given enough respect to be provided the best service that Evans can.. I am gratef... See more
Company details
About Balfe's Bikes - Notting Hill
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
106 Westbourne Grove, Notting Hill, W2 5RU, London, United Kingdom
- 020 4506 3856
4.7
Excellent
964 reviews
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A very helpful and knowledgeable team
A very helpful and knowledgeable team. I got a bike through the Bike2Work scheme, not knowing much about bikes they advised me on what I needed/ didn't need, ensured I got the correct bike size, even though this required ordering 2 of the bikes in different sizes. They were efficient, trustworthy and helpful.
May 5, 2026
We bought a kid’s bike and we were…
We bought a kid’s bike and we were given great expert advice. The staff was friendly and helpful.
May 4, 2026
Good product line up
Purchased some upgrade parts using C2W. They don’t charge for additional fee like other shops and there price is mostly competitive.
May 2, 2026
Helpful staff
April 30, 2026
Customer service is top notch
Customer service is top notch! From when I first bought my bike up until now when I needed assistance on reach adjustments and going clipless, the staff is always ready to serve and go above and beyond. Being a beginner, I feel extremely awkward and clueless, but they never let you feel that when I’m in store. They’re very much approachable, which is such a relief. Thanks for your all your help. Andy and Elias are amazinggg so as the rest of the staff in Notting Hill branch! 5 stars to you guys!
April 30, 2026
Balfe's Notting Hill WAS AWESOME w my BiketoWork Bike!
Balfe's Notting Hill WAS AWESOME sorting out my BikeToWork Scheme bike. Hector and Adam worked with me to find exactly the right bike with my budget, then fitted it our with all the commuter bits needed and couldn't be happier, thanks guys!!!
April 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Balfe bikes in Notting Hill are…
Balfe bikes in Notting Hill are excellent, the guys working there are super friendly and very helpful. I kept using their air pump on my twenty-five year old bike, but recognised I needed a new bike, highly recommended.👍
April 16, 2026
Reply from Balfe's Bikes - Notting Hill
Richard ,
We're happy to hear that you had such a positive experience at our Notting Hill location! We appreciate your recognition of our team's friendliness and helpfulness, and we're glad you found a new bike with us. Thanks for the recommendation!
Kind Regards,
Adam
Great team
The team are always very on the ball, and get things fixed super speedily! Pricing is very fair
April 17, 2026
Reply from Balfe's Bikes - Notting Hill
Daisy,
We're happy to hear that our team resolves issues quickly and that you find our pricing fair. Thank you for your positive feedback, we appreciate it!
Kind regards,
Adam
Polite and helpful
Polite staff. Willing to put my disc rotor on for me at no extra price and everyone appeared to be very helpful and polite to other customers.
April 19, 2026
Reply from Balfe's Bikes - Notting Hill
Malachai Barnett,
We're happy to hear that our staff was polite and helpful! We appreciate you mentioning their willingness to assist you with your disc rotor. Thank you for your positive feedback.
Regards,
Adam
Efficient and helpful service
April 12, 2026
Reply from Balfe's Bikes - Notting Hill
Robin,
We are glad you found our service efficient and helpful. Thank you for your positive feedback; we appreciate it.
Regards,
Adam
Reply from Balfe's Bikes - Notting Hill
Mr steve pitt,
We're happy to hear that you had a great experience with our quick delivery and helpful staff. Thank you for your positive feedback!
Regards,
Adam
Reply from Balfe's Bikes - Notting Hill
Hi Clem,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. Your feedback means the world to us!
Regards,
Adam
Highly recommend!
All the help I received at Balfe’s was exceptional!! Incredible customer service — would highly recommend going here
April 12, 2026
Reply from Balfe's Bikes - Notting Hill
Abby,
We're happy to hear that you had such a positive experience! It means a lot to us that you found our customer service exceptional, and we appreciate your recommendation.
Regards,
Adam
Reply from Balfe's Bikes - Notting Hill
customer,
We're happy to hear that you found the bike you wanted at the right price. Thank you for your feedback!
Regards,
Adam
Reply from Balfe's Bikes - Notting Hill
Louise O,
We're happy to hear that you had a great experience with our expert service and repairs. Thank you for your positive feedback!
Regards,
Adam
My experience was great
My experience was great! Staff was extremely helpful and Professional. Flexible and willing to help best way.
April 20, 2026
Unprompted review
Reply from Balfe's Bikes - Notting Hill
Maris,
We're happy to hear that your experience was great! We appreciate your positive feedback regarding our staff's helpfulness, professionalism, and flexibility.
Regards,
Adam
Reply from Balfe's Bikes - Notting Hill
Ronald Abela,
We're glad you enjoyed your experience. Thank you for your positive feedback, it means a lot to us.
Regards,
Store Manager
Great service
April 8, 2026
Reply from Balfe's Bikes - Notting Hill
Hi Sha,
Thanks so much for the 5 stars! We really appreciate your support.
Regards,
Adam
Good assistance
April 8, 2026
Reply from Balfe's Bikes - Notting Hill
Hi John,
Your 5-star review made our day. Thank you for choosing us!
Regards,
Adam
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