I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... See more
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Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... See more
I got a puncture on a very hot day during a bike ride across London and Balfe’s sorted it while I waited for £23 including a replacement inner tube and new wheel tape. Brilliant service. Thank you... See more
Reports that my father paid to have written by a creative artistic publicist (both masons)were ignored and I was given enough respect to be provided the best service that Evans can.. I am gratef... See more
Company details
About Balfe's Bikes - Notting Hill
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
106 Westbourne Grove, Notting Hill, W2 5RU, London, United Kingdom
- 020 4506 3856
4.7
Excellent
964 reviews
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Friendly helpful quicj
June 21, 2026
Left a Google review already
June 12, 2026
Far better staff than another bike chain I won't mention!
I was making my second bike purchase of the year (stolen bike!) and the professionalism, friendliness and patience of the Balfe staff was chalk and cheese compared to the slovenly unco-operative disinterested service I received from another national chain bike shop
June 8, 2026
Great service and team!
June 8, 2026
Wonderful Human Service
Wonderful Service. Much better to buy in store than online as we keep the stores open and experience the human element when gearing our bikes up. All the guys went above and beyond to help us. Thank you
June 8, 2026
Tech switched my pedals and helped with…
Tech switched my pedals and helped with my Garman. Polite, helpful and prompt.
June 7, 2026
As well as needing replacement parts I…
As well as needing replacement parts I had a small problem with my mech that the assistant was able to fix for no charge. I have always experienced very helpful staff at Westbourne Grove.
June 10, 2026
Always helpful and friendly…
Always helpful and friendly assistants... and speedy with my punctures and tough tyres! Very good value... and open 7 days of the week! Excellent!
June 8, 2026
Friendly customer service with helpful…
Friendly customer service with helpful and expert knowledge.
May 31, 2026
Really helpful and knowledgable staff…
Really helpful and knowledgable staff and bike exactly as specced and ready for collection when promised.
June 4, 2026
Very helpful and approachable staff
Very helpful and approachable staff. Answered the question but also then diagnosed and fixed the root cause of the problem.
Many thanks
June 3, 2026
Really informative and helpful
Really informative and helpful. Very quick service turn around 2to 3 days quicker than expected. Will be back. Thanks
June 3, 2026
I will return.
Staff were welcoming. Shop was busy, but time was taken to chose cycling shoes and pedals. Very knowledgeable about product and advice in using my purchase.
May 28, 2026
Great customer service
The customer service at Balfes Westbourne Grove is first class. The members of staff are friendly and knowledgeable and really go out of their way to help their customers. Can't recommend enough.
June 5, 2026
Unprompted review
Delivery and pick-up time expectations…
Delivery and pick-up time expectations were met.
Quality of set-up was good.
After sales service was better than anticipated.
May 29, 2026
Very friendly and helpful staff…
Very friendly and helpful staff followed up with prompt delivery over a bank holiday weekend. Top marks.
May 26, 2026
Trustworthy and quality work
I can always trust them to do such great work and go above and beyond. You can tell the staff really care, and I really appreciate that.
May 19, 2026
Good salesman
May 12, 2026
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