I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... See more
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Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... See more
I got a puncture on a very hot day during a bike ride across London and Balfe’s sorted it while I waited for £23 including a replacement inner tube and new wheel tape. Brilliant service. Thank you... See more
Reports that my father paid to have written by a creative artistic publicist (both masons)were ignored and I was given enough respect to be provided the best service that Evans can.. I am gratef... See more
Company details
About Balfe's Bikes - Notting Hill
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
106 Westbourne Grove, Notting Hill, W2 5RU, London, United Kingdom
- 020 4506 3856
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Brilliant job but didn’t communicate the day it would be ready
Brilliant job on the service, including putting air in the tyres and giving it a wash.
But I wish they’d told me it was going to take a week, which wasn’t communicated at any time until I got a notification the next week.

Reply from Balfe's Bikes - Notting Hill
Balfe's service is consistently superb
Balfe's service is consistently superb
As with my previous experiences, the team at Balfe's Notting Hill are always super friendly, brilliantly knowledgable and consummately professional in their service. thank you James and all

Reply from Balfe's Bikes - Notting Hill

Reply from Balfe's Bikes - Notting Hill
The employees at Balfe’s are polite
The employees at Balfe’s are polite, knowledgeable and try to do their best. I always use Balfe’s because my expensive e-bikes require top ability mechanics to repair them: after a Balfe’s service the bike is always better than when i brought it in (they even clean the bike!) My only problem with this service was it took about 3 weeks when my expectations were a week: but I dare not given less than five stars because my bike is now in such good nick I could sing!
Great service and extremely kind and…
Great service and extremely kind and knowledgeable advice from Adam.
Highly recommend professional.
Really good bike service
very helpful employees - explained everything before the service. Answered any concerns. Then explained everything after the service too.
Absolutely brilliant
Absolutely brilliant. I bought a bike which turned out to be too big. The team was so helpful and accommodating at the time when I asked to exchange it. It came as a relief
Your colleague told me that I had a…
Your colleague told me that I had a ball back tire when I didn’t it’s the racing bike and it has slick tyres. I had a second opinion third opinion.
Also your colleague destroyed my brakes thank you very much.
Options & Compatibility Checks Included
You not only had all that I needed, but you had a variety of options on price and quality which your assistant was able to explain and do a compatibility check on my bike components.
Very impressive customer service to be recommended!
Very impressive customer service. I was so impressed with attention to detail and aattitude. They have patience to make sure I understood everything properly before i made my final purchase. Thank you so much!!!
I had a great first time experience buying my first bike at Balfe's
I had a great experience at Balfe's Notting Hill bike shop. The staff were professional and very knowledgeable, especially James who was extremely helpful throughout. The team was patient with my Cycle to Work (C2W) voucher situation, which meant the bike had to be held in store for a while. Communication was excellent at all times, and the whole process was smooth and stress free.
Overall a fantastic service!
Balfe's is a great group of local bike…
Balfe's is a great group of local bike shops, featuring excellent products and reasonable prices. Staff are knowledgeable and helpful, making them a great LBS for any neighbourhood.
Its an experience on my first e bike…
Its an experience on my first e bike easy to ride but dont know how to use the e locking system
Great buying experience
Really good prices , good website,easy ordering and prompt delivery even if the items had to come from suppliers because they weren't in stock. Big thumbs up.
Situation resolved with thanks
Thanks to Elias and Hector for their attention, advice & communications regarding issues with a purchase which have now been resolved.
Excellent service
Excellent service. The team provided regular updates while my bike was on order and walked me through the cycle2work scheme ensuring I was able to get the bike I wanted.
super nice and competent staff
super nice and competent staff, great product selection
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