Thanks Balfe's Bikes i had a nut and bolt that had a bad thread for my cycle they had a rummage around and found me a spare that fitted great .... by mistake had forgotten my wallet and phone so they... See more
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I always enjoy going into Balfes Bikes because I know that, whatever the issue, it will always be solved fast and without fuss. I always leave knowing more than when I went in. Many thanks, Geoff P... See more
Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... See more
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... See more
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Company details
About Balfe's Bikes - Streatham
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
87 Streatham Hill, Streatham, SW2 4UB, London, United Kingdom
- 020 8671 1984
4.5
Excellent
892 reviews
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excellent service and quick repair
excellent service and quick repair! will definitely come back and highly recommend.
Thank you ☺️
April 15, 2025
Go too bike shop
Good friendly service from the team in Streatham, always happy to help.
April 1, 2025
Great service (Rebecca and Craig)
Rebecca and Craig were brilliant. They were professional, knew everything about the products they sell and were incredibly helpful along the way. I am very happy with my new bike and would absolutely use these guys again.
March 28, 2025
As always, fantastic service
As always, fantastic service on the bike, friendly and competent staff, value for money. Love it.
March 25, 2025
Unprompted review
Trek Checkpoint
the team at Balfe's bikes Streatham were exceptionally helpful, great knowledge of the bike and tips for tubeless tyres. They also spent the time to make adjustments to the bike so that it fits and rides better.
March 2, 2025
May use AI-assist with repliesRead more
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Reply from Balfe's Bikes - Streatham
We're glad to hear you had a positive experience with our online ordering and in-store collection service. Kind regards, Team Balfes
Amateurs
Got my inner tube changed here after a puncture last week and they didn’t put my wheel back on properly OR reconnect my brakes. Absolutely idiotic. I rode around like that for 2 days before I noticed. So so dangerous
March 3, 2025
Reply from Balfe's Bikes - Streatham
We're very sorry to hear about the trouble you experienced with your wheel and brakes after your inner tube replacement. We'll investigate to ensure this doesn't repeat itself.
Great service
Great service, and recommended that tuning was only required rather than full service. They were unable to complete the work on the same day.
February 27, 2025
Reply from Balfe's Bikes - Streatham
We appreciate your feedback and are glad you found our service helpful. We understand that not being able to complete the work on the same day can be inconvenient. We strive to provide efficient service, and we'll take your feedback into consideration as we continue to improve our processes. Kind regards, Team Balfes
My favourite local bike shop
My favourite local bike shop. Great service and excellent mechanics. Went in for a disc brake service, booked online for the full brake service but in the end only needed topping up fluid. The mechanic left notes and downgraded my service to a tune up.
Support local and visit this great bike shop for sales and repairs.
February 25, 2025
Very helpful Staff, top quality bike.
Very helpful staff. Sorted out some slight problems with my order very quickly and even gave me a voucher for the trouble we had. Bike was top quality and was a very good price, very impressed with the bike and the way the staff sorted out everything as we were having problems ordering on the website.
February 11, 2025
Bike is good as new after service and…
Bike is good as new after service and repairs. quick turnaround and completed when promised.
February 11, 2025
Staff very helpful and knowledgeable.
February 18, 2025
Great customer service.
Craig at the Streatham store was excellent. I was looking for some spin shoes and he was very helpful and friendly.
February 4, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback about the helpful and friendly service.
Timely order
Arrival of order quicker than expected & good communication from the local Balfes
February 13, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that your order arrived quickly. We appreciate your positive feedback regarding our local team's communication. Thank you!
Quickly swapped cassette to new wheel
Always helpful and did a quick on the spot swap of the rear cassette onto a new wheel. Was picking up a few other bits at the time and on this occasion they didn't charge for swapping the cassette. Great service and why I always keep coming back 👍
February 9, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that you find our team helpful and appreciate the quick service you received. It's great to know the cassette swap was a positive experience, and we appreciate your loyalty. Thanks for your feedback!
Staff are informed and helpful
Staff are informed and helpful. Helped negotiating choosing a good bike and then navigating cycle to work voucher. Very patient. Don’t overcharge if take bike in. Good crew.
February 9, 2025
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