Quickly and easily supplied on click and collect. Excellent price and loyalty value programme 👍 Staff always keen to assist in Sutton
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My road bike needed a full service including a full change of drive chain. Some parts were on a long leadtime. The guys in the Balfe's workshop were honest and accurate in diagnosing any issues and ke... See more
The staff were knowledgeable when it came to providing information and advice on the products. They were very friendly and helpful and the bike was ready for collection on agreed date.
Helpful text message to tell me part was ready the next day. Service in the shop was excellent as always. Helpfully unboxing and checking everything tips and advice freely given.
Company details
About Balfe's Bikes - Sutton
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
126 High Street, SM1 1LU, Sutton, Surrey, United Kingdom
- 020 8076 7400
4.8
Excellent
887 reviews
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Total customer care…
I was greeted with the usual enthusiasm from Danny, what a credit to the company. The work he had carried out as normal was first class, thank you.
July 19, 2026
Friendly and helpful staff
Friendly and helpful staff, with good communication during the duration of the bike service.
July 5, 2026
Great service absolutely brilliant from…
Great service absolutely brilliant from the moment we enter until the delivery date
July 6, 2026
Took my bike to your shop in Sutton to…
Took my bike to your shop in Sutton to have the chain put back on because i had bent a link, taking the chain off to clean. All done in about 30mins. Brought a spare link on advice . No problems as usual from the shop. My go to shop for bike service etc.
July 4, 2026
The shop are not cheap but the service…
The shop are not cheap but the service is pretty good.
June 26, 2026
fixed my carerra within 1 day
fixed my carerra within 1 day , super friendly, super nice and bike runs and works perfectly as it should. Thank you.
June 21, 2026
Chase the Sun
I needed my bike serviced before I did a ride called Chase the Sun, which is over 200 miles in one day.
The bike ran perfectly. Danny did a great job.
June 20, 2026
The most helpful staff
The most helpful staff , even in a challenging job i had. Highly recommend them. Most knowledgable and the honesty is pricelss. Thank you
June 4, 2026
Friendly and Knowledgeable
Staffs are very friendly and knowledgeable. Price is good. Will definitely shop here again. Highly recommend.
June 5, 2026
The service including repair was…
The service including repair was quicker done than initially indicated. Good and clear communication about what had to be done, the price and status of the work.
May 22, 2026
Excellent service all around
Excellent service all around, both in another recent purchase of a bike for one of my sons but also the repair of a bike after another son's mishap. Thanks
May 24, 2026
Thanks to staff @ Sutton branch
Thanks to staff @ Sutton branch . Great people especially the manager. Visited them few times , always had honest advice and great service.
May 26, 2026
You have a problem with your bike? Balfe's Bikes will solve your problem in a minute.
They are fixing all your problems very quick. They very polite with the customers.
May 25, 2026
They are good but price is high
May 18, 2026
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