I don't leave reviews for every retailer I use, but given I'd never used Ballicom before and wasn't sure it was legit, I thought I should say how pleased I am I did. Ordered a pack of four second... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Item was in stock at a reasonable price. Ordering was straight forward. Delivery was speedy enough, but not helped by my parcel sitting in Swansea MDO for two days. No fault of Ballicom though.
Company replied
First of all, the company had the item I wanted (27-inch LG monitor) in stock at a good price. Ordering through the company's web site was straightforward, the shipping cost was reasonable, and I rece... See more
Company replied
Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would... See more
Company replied
Company details
Written by the company
Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices
Contact info
Ballicom House, 101 Lockhurst Lane, CV6 5SF, Coventry, United Kingdom
- 0844 5838000
- sales@ballicom.co.uk
- www.ballicom.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Great. Order straightforward, received an unprompted, proactive call to check my order details and delivery was ahead of expectations. Thanks.
July 28, 2026
Reply from Ballicom
Hiya there, thank you for your review! We are glad you had a good experience with us!
Reply from Ballicom
Hiya Susan, thank you for your review! We are glad you had a good experience with us!
great service
July 21, 2026
Reply from Ballicom
Hiya there, thank you for your review! We are glad you had a good experience with us!
we need some computer for Lenovo
we need some computer for Lenovo，please call mail pmj@zjyzx,please.
July 28, 2026
Unprompted review
Reply from Ballicom
Hiya Ming, Thank you for your enquiry! Please email us your sales enquiry at sales@ballicom.co.uk and we would be happy to help you from there! Thank you!
Perfect customer experience.
Fast delivery, excellent items, superb price, well packaged, simply perfect. Thank you so much!
July 24, 2026
Reply from Ballicom
HIya Richard, thank you so much for your review! We are glad you had a good experience with us!
Great service, quick dispatch
I wasn't previously aware of Ballicom, they just came up in a search but really pleased with the service and price. I paid for next day delivery on the monitor, arrived promptly the next day.
Would definitely use again and recommend.
July 21, 2026
Reply from Ballicom
Hiya Steve, thank you so much for your review! We are glad you had a good experience with us!
Quick and easy to source what I needed
Quick and easy to source what I needed. Delivered on time
July 15, 2026
Reply from Ballicom
HIya Lisa, thank you so much for your review! We are glad you had a good experience with us!
Good IT provider
Accuratedescription, reliable delivery service/courier (DPD), overall excellent. Service also good - domestic call center.
July 22, 2026
Reply from Ballicom
Hiya there, thank you so much for your review! We are glad you had a good experience with us!
Reply from Ballicom
Hiya there, thank you so much for your review! We are glad you had a good experience with us!
Erin delivered the great service and…
Erin delivered the great service and the best price in the market.
July 22, 2026
Reply from Ballicom
Hiya Team, thank you so much for your kind words for Erin, and we are glad you had a good experience with Ballicom! :)
Illegally refused to accept return of faulty monitor
I bought a new monitor from Ballicom expecting good efficient service. The box looked like it had been opened and resealed. When I plugged in the monitor, it was faulty. I immediately requested a return but Ballicom illegally fobbed me off saying I had to contact the manufacturer even though it was only delivered.
July 22, 2026
Unprompted review
Reply from Ballicom
Hi Hilton, we are sorry you had a bad experience with us. We are trying to investigate what has happened here, but if you could provide us with your order ID, it would help us track down your issue more efficiently! Please do email us at customerservice@ballicom.co.uk if you need anything else from us!
Good service
Delivered quickly. A minor problem with power leads was sorted out by customer service and a replacement sent next day.
July 21, 2026
Reply from Ballicom
Hiya Raymond, we are glad you had a good experience with us! Thank you so much for your review and order!
AI Server Purchase
Great service start to finish - I had been looking for a specialised system, Ballicom advised of availability and processed the order immediately - received next day. No problems, helpful with advice and well priced. Thanks!
July 14, 2026
Reply from Ballicom
Hiya Paul, we are glad you had a good experience with us! Thank you so much for your review and order!
A real pleasure to use you on-line platofrm
A real pleasure to use you on-line platform
Quick, straight forward and easy
July 21, 2026
Reply from Ballicom
Hiya Neil, we are glad you had a good experience with us! Thank you so much for your review and order!
Amazing delivery
Amazing delivery, arrived next day despite me choosing standard delivery. Thank you.
July 7, 2026
Reply from Ballicom
Hiya Mike, we are glad you had a good experience with us! Thank you so much for your review and order!
Reply from Ballicom
Hiya Steve, we are glad you had a good experience with us! Thank you so much for your review and order!
excellent service
excellent service Over the phone I used them first time definitely going to use in the future Very professional and helpful
July 15, 2026
Reply from Ballicom
Hiya Sajid, we are glad you had a good experience with us! Thank you so much for your review and order!
happy customer
very pleased with product and service. had trouble finding the item stocked anywhere, and amazon resale sent me one in poor condition. ballicom had brand new stock, sent it out quick and the product looks and functions great. amazing quality monitor arm.
July 15, 2026
Unprompted review
Reply from Ballicom
Hiya Jimmy, we are glad you had a good experience with us! Thank you so much for your review and order!
Reply from Ballicom
Hiya Shaun, we are glad you had a good experience with us! Thank you so much for your review and order!
Ordered a Netally LRAT 4000
Ordered a Netally LRAT 4000 - based on the specs on the website. Found it wouldn't test fibre at 10Gb, only ethernet. Refused a refund.
July 7, 2026
Reply from Ballicom
Hi Jay, we apologise for the inconvenience you have had. As this was a business order, it falls under our Business Terms and Conditions. Since the device has been opened and used, we are getting pushback from our supplier for making a return. We are still trying to give you an answer on this, and we appreciate it's been a long wait. Thank you for your patience, and we apologise again for the inconvenience caused.
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