Ballicom Reviews 

5,830
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that ordering from the website is completely straightforward and product prices are very competitive compared to anywhere else. People frequently appreciate the extremely fast delivery times, with many items arriving well ahead of schedule, securely packaged, and ready to use. However, some reviewers were not happy with the lack of communication regarding order tracking or dispatch updates. A few other people also felt that deliveries experienced unexpected delays or arrived completely without advance warning from the courier. Consumers occasionally reported that dealing with product returns or receiving incorrect items brought extra hassle.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and reliable... See more

Product

People report positive experiences with product, noting that items arrive promptly, work perfectly, and match... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value. For... See more

Order

Customers had positive experiences with order, consistently praising the straightforward and simple online... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't leave reviews for every retailer I use, but given I'd never used Ballicom before and wasn't sure it was legit, I thought I should say how pleased I am I did. Ordered a pack of four second... See more

Company replied

Rated 5 out of 5 stars

Item was in stock at a reasonable price. Ordering was straight forward. Delivery was speedy enough, but not helped by my parcel sitting in Swansea MDO for two days. No fault of Ballicom though.

Company replied

Rated 5 out of 5 stars

First of all, the company had the item I wanted (27-inch LG monitor) in stock at a good price. Ordering through the company's web site was straightforward, the shipping cost was reasonable, and I rece... See more

Company replied

Rated 5 out of 5 stars

Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would... See more

Company replied


Company details

  1. Computer Wholesaler
  2. Computer Store
  3. Hi-fi shop
  4. Software Company
  5. Toner Cartridge Supplier
  6. TV store

Written by the company

Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,830)

646 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just fantastic

Just fantastic. Best price, and instant delivery.

July 14, 2026
Ballicom logo

Reply from Ballicom

Hiya Matthew, we are glad you had a good experience with us! Thank you so much for your review and order!

Rated 5 out of 5 stars

Excellent Service

Excellent Service, best price, quick next day delivery needed 27 desktops & Monitors, thank you.

July 14, 2026
Ballicom logo

Reply from Ballicom

Hiya Andrew, we are glad you had a good experience with us! Thank you so much for your review and order!

Rated 5 out of 5 stars

Excellent

Ordered a few Belkin surge protectors. Fast dispatch and delivery. One turned out faulty which I've never seen before in all my time purchasing Belkin surge protectors, but Ballicom resolved this asap. Nice to actually be able to speak to competent people over the phone to resolve an issue. Excellent stuff.

July 14, 2026
Ballicom logo

Reply from Ballicom

Hiya Tasleem, we are glad you had a good experience with us! Thank you so much for your review and order!

Rated 5 out of 5 stars

Exceptional Service

Placed an order on a weekend and received immediate order confirmation and delivery information. In all, from order to receipt of item was 3 days—that is exceptional.

July 14, 2026
Ballicom logo

Reply from Ballicom

Hi Anthony, we are glad you had a good experience with us! Thank you so much for your review and order!

Rated 5 out of 5 stars

Value and Service

Best price I could find for a monitor arm on the internet. Dispatched promptly and tracked up to delivery. Not installed yet but quality looks spot on.

July 9, 2026
Ballicom logo

Reply from Ballicom

Hiya George, thank you so much for your review! We are so glad you had a good experience purchasing with us!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Great price

July 7, 2026
Ballicom logo

Reply from Ballicom

Hiya Pete, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Excellent customer service

First of all, the company had the item I wanted (27-inch LG monitor) in stock at a good price. Ordering through the company's web site was straightforward, the shipping cost was reasonable, and I received regular email updates about the status of my order and when I could expect it to be delivered. Delivery itself was exceptionally fast - order placed on Monday, delivery mid-morning on Tuesday. Full marks!

June 30, 2026
Ballicom logo

Reply from Ballicom

Hiya David, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Very Happy

Very Happy. Prompt delivery. All good!

May 26, 2026
Ballicom logo

Reply from Ballicom

Hiya Keith, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Delivered quickly and securely at a good price.

Delivered several days earlier than expected and by a highly reputable courier service (with tracking). Packaged well with a surplus of bubble wrap. Good price for a not so common item.

July 2, 2026
Ballicom logo

Reply from Ballicom

HIya Ollie, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Great company.

Great company.
Only found by accident after a bad experience with another company.
So glad I did.
Had to return an item (wrong size) no issues.
Will definitely be using again.

July 3, 2026
Ballicom logo

Reply from Ballicom

Hiya Darren, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

I would say good discount on premium…

I would say good discount on premium products if compared to other vendors. Packaging was good. Service was good.

July 3, 2026
Ballicom logo

Reply from Ballicom

Hiya Amey, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Ordering on the website was easy and…

Ordering on the website was easy and you were contactable when needed.
It’s very refreshing when you call CC and a real human picks up.
You don’t make customers go through a whole process of selecting options.

July 1, 2026
Ballicom logo

Reply from Ballicom

Hiya there, thank you for your review! We are glad you had a good experience with us!

Rated 4 out of 5 stars

No issues with this order

No issues with this order. Clear and simple online ordering system, well packaged and delivered on time as promised. Would have been 5* but I did not receive an 'item dispatched email' or 'tracking email' confirmation as promised at the time of placing the order. Simple admin or system oversight maybe? - no big deal .....

July 2, 2026
Ballicom logo

Reply from Ballicom

Hiya Dale, thank you for your feedback. Usually you should receive an email from us, so we are not sure what has gone wrong. We will look into this on our end! :)

Rated 5 out of 5 stars

We've had an excellent experience with…

We've had an excellent experience with Ballicom. Their pricing is competitive, ordering is straightforward, and deliveries are always prompt and reliable. The team is knowledgeable, responsive, and provides excellent customer service whenever we need assistance.

Whether purchasing IT hardware or software, we've found the quality of service to be consistently high. It's refreshing to work with a supplier that is dependable, efficient, and genuinely focused on customer satisfaction.

Highly recommended for any business looking for a trusted IT supplier.

June 23, 2026
Ballicom logo

Reply from Ballicom

Hiya Marta, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

From search engine to delivered

From search engine to delivered, very easy process, selected 7 day delivery (arrived in 2), item was cheapest I could find on internet, delivered by DPD 😃, well packaged. Would definitely use again.

June 26, 2026
Ballicom logo

Reply from Ballicom

Hiya there, thank you for your review! We are glad you had a good experience with us!

Rated 3 out of 5 stars

Generally good, but needs work on customer communication

My first experience with Ballicom was great—sharp pricing and fast delivery. The second was poor; I ordered express shipping, but they couldn't fulfill it on time. While their customer service was excellent and they refunded my postage, getting an accurate delivery date was impossible. They tried calling to explain, but left no voicemail, text, or email, missing the chance to resolve the issue sooner.

June 25, 2026
Rated 5 out of 5 stars

Great item, good price

Delivered on time and the monitor is great. Good service.

June 18, 2026
Ballicom logo

Reply from Ballicom

Hiya Tony, thank you for your review! We are glad you had a good experience with us!

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