Bambo Nature Reviews 

84
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

They must have listened to their customers negative reviews as I've had nothing but great service through and through! The only downside is that they don't re-attempt to take payment early enough so... See more

Rated 4 out of 5 stars

These nappies fit our 10-month-old well, very few leaks or explosions. No nappy rash, can wear for 12 hours overnight, no problems. A shame that biodegradable nappies are still so much more expensiv... See more

Rated 4 out of 5 stars

Tried this because last nappy kept leaking wee overnight. This one certainly works better but is not perfect. We've had one or two accidents and it's probably due to it being "adjusted" by my son afte... See more

Rated 1 out of 5 stars

More than a week after having ordered I still haven't received the order. Zero communication until I got in touch. Person I spoke to claims DPD is very busy, although I just ordered something from a d... See more

Company details

  1. Baby Store

Information provided by various external sources

As a family owned business, and as parents ourselves, we know that what you put on your baby is just as important as what you put in your baby. That's why we're dedicated to creating eco-friendly baby care products that are safe, gentle, and supernaturally effective. Because when you have products that can protect AND perform, you can stop worrying and start enjoying happy moments with your kids.


Contact info

3.4

Average

TrustScore 3.5 out of 5

84 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(84)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery problem resolved swiftly

We had a delivery problem, but it has been resolved very swiftly, as we communicated the issue on the telephone to Bambo Nature, they responded straightaway. Thank you for the great products!

October 7, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

Thank you! Glad to hear we were able to help!

Rated 3 out of 5 stars

Not bad

Not bad, but the price.. in the market there is similar options that is much cheaper.

October 6, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

Hello A.M-B,

Thanks for the review, please feel free to signup to our mailing list where we often offer promotions and discount.

Rated 5 out of 5 stars

Bambo Nature Lifestyle

When everyone was scrambling to get the Moses basket, cot, clothes, car seats and other one off gifts for my son and his partner. I had already researched and made up my mind that the perfect gift to them from me would be Bambo Nature nappies/wipes. Everyone thought I was bonkers and thought it was an odd present to give them as a grandma. But if someone had offered to have bought me quality nappies/wipes when I had my two boys, I would have been over the moon. Everyone thought I was mad when they saw the prices compared to other high street stores and other brands. And absolutely bonkers when I mentioned they were free from chemicals/parabens and also environmental friendly. Sixteen months on and they are so happy because they have seen so many of their other family members and friends babies get severe nappy rashes whilst my granddaughter has had only two/three mild incidences and that was during her worst teething moments. if I am blessed to have more grandchildren in the future they too will have the Bambo Nature Lifestyle...Thank you

August 11, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

What a great story! Thank you so much!

Rated 5 out of 5 stars

Wonderful nappies

Wonderful nappies. No complaints of leakages.
Wish they were cheaper, but my conscience is clearer now!

July 29, 2018
Unprompted review
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Reply from Bambo Nature

Great news! Thank you so much :)

Rated 3 out of 5 stars

i have ordered 2 times to my nieces…

i have ordered 2 times to my nieces house and both times they made address mistake and it took extra day on one delivery and a week on first delivery. also i would like to set up reoccurring orders and you do not offer it in the U.K ,yet in the U.S. i am doing it .
Thanks
frank romano

July 28, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

Hi Frank,

Thank you for your review, I am sorry to hear that you have had issues with the delivery to your niece's house. Please rest assured that we will be looking into this.

We appreciate your feedback regarding our website, we are always looking for new features to implement and will consider this as we continue to improve our functionality. In the meantime, we do offer subscription services via amazon.co.uk.

Many thanks,
Steve
Bambo Nature

Rated 3 out of 5 stars

The nappy gets stuck to baby's bottom

The nappy gets stuck to baby's bottom, and also leaks quicker than some other nappies that we've tried.

July 19, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

Hi Agata,

Thank you for your feedback. I'm sorry to hear you have had issues with our nappies, can I ask you to contact us via our website https://bambo-nature.co.uk/pages/contact-us for us to find out more?

Many thanks,
Steve
Bambo Nature

Rated 5 out of 5 stars

Eco friendly

Eco friendly, kind to baby’s skin and super absorbent! Hightly recommend to all mothers.

July 18, 2018
Unprompted review
Rated 2 out of 5 stars

The nappies are great but customer service is poor

The nappies are great but customer service very poor.
In had ordered size 3 nappies and received size 4 with an invoice that confirmed I ordered size 3. I rang and emailed etc... no reply so I am not only left with nappies I cannot use, I also had to run to my local Sainsburys and buy their nappies hoping I wouldn't have to use much of it as the bamboo one would be replaced... well I'm planning of using a different brand in future... It's a shame because the nappies are very good, absorbent, maybe leaked only once since my breastfed son was born.

June 30, 2018
Unprompted review
Rated 1 out of 5 stars

I didn’t get the item yet 🧐

June 9, 2018
Unprompted review
Bambo Nature logo

Reply from Bambo Nature

Hi Cristina,

We are very sorry you haven't received your order yet.

I have checked with our customer services department, and they have advised that they were awaiting confirmation of your delivery address before they could process the order, now you have sent that over they have processed the order, and it should be with you between 12:41-13:41 today.

Thank you for using Bambo Nature :)

Rated 5 out of 5 stars

Excellent!

It is the best nappy brand that I've ever used! Ecological and also always keeps dry, no more nappy rash with bambo nature.

May 31, 2018
Unprompted review
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