I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more
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Review summary
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Reviews shaping this summary
You find out whether company's are good when things go wrong. The Bamboo Flooring company excel in the area, with problems acknowledged and replacements delivered next day you can't complain. Use b... See more
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more
I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved... See more
Company details
Written by the company
Established in 2004, The Bamboo Flooring Company is a leading UK distributor of premium, eco-friendly bamboo flooring and accessories. We offer exceptional quality and competitive pricing on solid bamboo flooring, strand-woven bamboo flooring, and engineered bamboo flooring options, alongside perfectly matched skirting to complete your space. Bamboo provides incredible durability and serves as a highly sustainable alternative to traditional hardwood, with many of our products carrying full FSC® certification. Backed by thousands of transparent customer reviews, our expert team is ready to provide technical advice, free samples, and versatile care solutions for all your bamboo surfaces, supporting your project from start to finish.
Contact info
Unit 5 Euston Street, LE2 7ST, Leicester, United Kingdom
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent staff and product
Excellent staff and product. Lots of practical advice and patience. Brilliant value.
June 16, 2026
The Free samples arrived in good time
The Free samples arrived in good time. We are now evaluating which one we might order.
June 15, 2026
The best experience for solid wood flooring
It has been a great pleasure buying, installing and enjoying the solid bamboo flooring. The communications have been excellent, I had to replace a couple of things and all went seamlessly. I will definitely be back for more.
October 19, 2025
Unprompted review
Very good customer service
June 10, 2026
Don't think twice and buy!
This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after.
If you're wondering whether to try bamboo flooring, I couldn't recommend this company and their products more.
June 3, 2026
Outstanding service- very fast response…
Outstanding service- very fast response and great samples
June 1, 2026
Super helpful staff and delivery was…
Super helpful staff and delivery was early! Couldn’t recommend these guys any more!
May 30, 2026
Follow up phone call to arrange a…
Follow up phone call to arrange a delivery date, which was good.
May 29, 2026
Very good service
May 22, 2026
100% from order to arrival of
100% from order to arrival of
Bambo floor, brilliant would use again
May 22, 2026
Nosings don't match the boards
Nosings don't match the boards. Nosings are bent. Both are 14mm thick but when put together there is a step on the connection. I am really disappointed. Don't buy!!!
April 24, 2026
Reply from Bamboo Flooring Co
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We take all customer concerns seriously and would appreciate the opportunity to learn more and make things right. Please contact our Customer Service team directly at customerservices@bambooflooringcompany.com so we can assist you further and address your concerns.
I would definitely buy again…
I have bought Bona products from The Bamboo Flooring Company on numerous occasions. The products have always been well packaged, delivered on time and any support has been excellent over the phone and by email. Good prices too!
May 22, 2026
Delivery service
April 29, 2026
A good service and a nice quality…
A good service and a nice quality product but the product is not suitable for us
May 15, 2026
Speedy service
May 14, 2026
Ask for bamboo flooring sample
Ask for bamboo flooring sample, they come very quickly. Very impressive. Yet to find out when I actually do my order, watch this space!!!
May 14, 2026
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