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Bamboo Flooring Co Reviews 

4,159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently state that the solid bamboo flooring products look stunning, feel exceptionally hard-wearing, and are remarkably easy to install in their homes. Buyers also appreciate the helpful customer support team and the smooth online ordering experience, noting that deliveries consistently arrive promptly and safely on scheduled dates. However, some customers also noted frustration with delivery delays and split shipments managed by external courier services. A few people mentioned receiving damaged wooden planks, uneven stair nosings, or incorrect product colors that required extra time and effort to resolve.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the flooring looks exceptional,... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items consistently arrive on time... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the flooring products.... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery speeds and helpful... See more

Order

Clients share positive opinions on order, highlighting an easy process and helpful customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more

Rated 5 out of 5 stars

You find out whether company's are good when things go wrong. The Bamboo Flooring company excel in the area, with problems acknowledged and replacements delivered next day you can't complain. Use b... See more

Rated 5 out of 5 stars

Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more

Rated 5 out of 5 stars

I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved... See more


Company details

  1. Flooring Store
  2. Flooring Contractor
  3. Wood and Laminate Flooring Supplier
  4. Wood Supplier

Written by the company

Established in 2004, The Bamboo Flooring Company is a leading UK distributor of premium, eco-friendly bamboo flooring and accessories. We offer exceptional quality and competitive pricing on solid bamboo flooring, strand-woven bamboo flooring, and engineered bamboo flooring options, alongside perfectly matched skirting to complete your space. Bamboo provides incredible durability and serves as a highly sustainable alternative to traditional hardwood, with many of our products carrying full FSC® certification. Backed by thousands of transparent customer reviews, our expert team is ready to provide technical advice, free samples, and versatile care solutions for all your bamboo surfaces, supporting your project from start to finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,159)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered samples online and got them…

Ordered samples online and got them delivered within days. Very good service in this day & age. Thank you. Still considering my options... Definitely going for Bamboo but have to decide on colour.

March 12, 2026
Rated 5 out of 5 stars

Superb experience.

Bamboo interlocking flooring is quick and easy to lay. The non-slip floor looks fantastic, and nice to walk on.
Will definitely purchase again if I move.

February 25, 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent communication for initial purchase and then easy to pick a delivery date. Tracking number allowed us to see exactly when being delivered. Delivery driver courteous and moved pallet to area as requested

March 3, 2026

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