Bando Baby LTD Reviews 

172
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Great brand 10/10 only would recommend them to add bandobaby branding on the inside of the clothing add a few labels maybe. Other than that this brand is fire and I would order again. 10/10 brand

Company replied

Rated 5 out of 5 stars

Never had a bad experience. Bought from Bandobaby 3 times never once a problem. 2 T shirts with unbelievable designs and high quality. Hoodie too, months on after multiple washes the print is still as... See more

Rated 5 out of 5 stars

Ordered a bundle for my sons birthday, unfortunately, the parcel went walk about Sent a message to customer services. They chased it up, no luck, but sent out another parcel for me. No issues.... See more

Company replied

Rated 5 out of 5 stars

Due to royal mail strikes and no fault of bando baby, the delivery was longer than expected. I was concerned that my autistic sons Christmas present wouldnt arrive on time. However I recei... See more

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4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.7

All reviews

(172)

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Rated 5 out of 5 stars

BB clothing honest review:

i bought a puffer coat of the site its good quality, hasnt got damaged once and i recommend a lot. also their hoodies are very good quality, with pretty good designs :
edit only thing abt the puffer coat is that the paint is chipping off the zips but that happens with most coats so its to be expected and is really hard to notice

June 5, 2023
Rated 2 out of 5 stars

They can improve with the material wore…

They can improve with the material wore the tracksuit twice and its already all bobbled

May 14, 2023
Bando Baby LTD logo

Reply from Bando Baby LTD

Hi Kyrian, sorry to hear you weren't happy with the material for your tracksuit!
We put a major emphasis on providing the best quality available for the best price so hearing feedback like this is invaluable.
Please contact our customer service so we can investigate this issue further and understand what might of happened!
Hope to hear from you soon and thank you for your order!

Rated 4 out of 5 stars

Professional service

Quick service from ordering,and delivery as requested by me.Packaging was very good.

March 14, 2023
Bando Baby LTD logo

Reply from Bando Baby LTD

Dear Diane,

Thank you for taking the time to leave a review of your recent experience with Bando Baby! We are delighted to hear that you found our service to be professional and that we were able to fulfill your request for quick delivery. We take great pride in ensuring that our customers receive their orders as quickly as possible, without compromising on the quality of our service.

We are also pleased to hear that you found our packaging to be of a high standard. We understand that presentation is important, and we always strive to provide our customers with a premium unboxing experience.

Thank you for choosing Bando Baby, and we look forward to serving you again soon.

Rated 4 out of 5 stars

Was very good they kept me updated very…

Was very good they kept me updated very regularly

February 22, 2023
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Reply from Bando Baby LTD

Appreciate the rerview Kian we are well aware that royal mail may have delays sometimes which is why we train our customer service team to assist our customers with any problems!
If you have any feedback on how we can improve please contact us - we respond to all messages on our social media platforms!

Rated 5 out of 5 stars

Ordered a bundle for my sons birthday

Ordered a bundle for my sons birthday, unfortunately, the parcel went walk about
Sent a message to customer services. They chased it up, no luck, but sent out another parcel for me.
No issues. Extremely grateful with the quick response.
Parcel arrived today. Clothes great quality. Fit lovely.
Thanks again.

February 22, 2023
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Reply from Bando Baby LTD

Hi Emma, I'm glad we were able to solve your issue in time for your sons birthday! On our end we know sometimes things can go wrong it's what happens after that is important and our number 1 goal is to keep you guys happy!
I hope to see another order from you again soon and keep an eye out for any new drops!

Rated 5 out of 5 stars

Brilliant service…

Tracksuit came up a bit small .communication was brilliant item was exchanged within 4 days..brilliant happy son

February 13, 2023
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Reply from Bando Baby LTD

Hi Michelle, glad to hear everything got sorted out for your son, we have actually introduced a new system to make the return process even easier than it already is! Hope to see another order from you soon!

Rated 5 out of 5 stars

Never disappointed with this amazing…

Never disappointed with this amazing brand. I have also received a card with a discount code to use on my next order. Quality is excellent!

February 17, 2023
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Reply from Bando Baby LTD

We appreciate your review! Don't forget to use your card to activate your discount on your next order!

Rated 5 out of 5 stars

So happy with my jacket and the help…

So happy with my jacket and the help they give u through ur purchase if ur confused with something

February 19, 2023
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Reply from Bando Baby LTD

Hi Blake i'm glad you enjoyed our Jet-Black Puffer Jacket, we spent a lot of time and money in perfecting it so it's always good to hear positive feedback.
Keep an eye out on your email as we have new stock coming in soon that will set levels in the game!

Rated 4 out of 5 stars

This fire 🔥 is worth it

Takes time, but worth it💯🔥

February 8, 2023
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Reply from Bando Baby LTD

Hi Santo we appreciate you liked the clothes!
I'm sorry your delivery took so long - we were having issues due to royal mails cyber attacks which shut down their international operations, we actually spent £45 extra just getting your order to you! Thankfully everything is all sorted now :)
Thank you for your order and we hope to see you again!

Rated 5 out of 5 stars

Good tracksuit

Good tracksuit, fast delivery

February 7, 2023
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Reply from Bando Baby LTD

Glad you enjoyed your tracksuit! Keep an eye out for our new drops coming very very soon!

Rated 5 out of 5 stars

Great Support

Service was great, I ordered the wrong size originally and staff were super helpful and made the return/exchange of goods smooth and stress free. Products look and feel great and I am very happy with my purchase.

January 26, 2023
Unprompted review
Bando Baby LTD logo

Reply from Bando Baby LTD

Hi Ben,
we appreciate your order and your review, we recently invested a lot of money and time in improving our customer service side of things in order to make your experience as easier as possible - in situations such as what happened to you this is key!
Hope to see your name again on the order sheet with our new drops.

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