Bando Baby LTD Reviews 

172
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Great brand 10/10 only would recommend them to add bandobaby branding on the inside of the clothing add a few labels maybe. Other than that this brand is fire and I would order again. 10/10 brand

Company replied

Rated 5 out of 5 stars

Never had a bad experience. Bought from Bandobaby 3 times never once a problem. 2 T shirts with unbelievable designs and high quality. Hoodie too, months on after multiple washes the print is still as... See more

Rated 5 out of 5 stars

Ordered a bundle for my sons birthday, unfortunately, the parcel went walk about Sent a message to customer services. They chased it up, no luck, but sent out another parcel for me. No issues.... See more

Company replied

Rated 5 out of 5 stars

Due to royal mail strikes and no fault of bando baby, the delivery was longer than expected. I was concerned that my autistic sons Christmas present wouldnt arrive on time. However I recei... See more

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4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.7

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(172)

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Rated 1 out of 5 stars

I ordered a t-shirt size M for my…

I ordered a t-shirt size M for my son,11. The shirt I got was a XXL size, although the label read M. It is huge. Yes, the quality is good, but there is something wrong with the size. So I had to order the smallest size. Hope it will fit!

September 29, 2022
Bando Baby LTD logo

Reply from Bando Baby LTD

Hi, sorry to hear about that we have seen your email and will send you out a new t-shirt with the correct sizing, must be a mistake from our supplier we have checked our stock and confirmed yours was the only top with incorrect sizing. Alongside your original t-shirt we will also be sending you a free t-shirt for the inconvenience and stress, please reply to our email with your selected t-shirt!
Once again apologies for this mistake we assure you it was a one-off and won't happen again!

Rated 4 out of 5 stars

There was a mistake with the delivery…

There was a mistake with the delivery which was my fault, but they contacted me when I didn’t know and sorted it out. 100% authentic very reliable company. The only problem is that they need to respond to their emails a bit quicker, but if you want to contact them directly for a problem go their instagram. Otherwise, its a cold brand!

September 15, 2022
Bando Baby LTD logo

Reply from Bando Baby LTD

Thanks for your review and your order we really appreciate it!
We are constantly trying to cut down our reply times on both email and instagram, recently we hired new staff which is probably which caused this delay.
Regardless thank you for your review and we hope to see you place another order soon!

Rated 5 out of 5 stars

10/10

I brought a tracksuit from here and it had amazing quality! It came within 2-3 days didn’t have to pay for delivery and I won’t complain to spend 80£ for a tracksuit from here. Would definitely recommend this brand!

September 2, 2022
Unprompted review
Rated 2 out of 5 stars

Bought a tracksuit on the 9th

Bought a tracksuit on the 9th. It is now the 15th and it hasn’t been shipped yet. I have to verify my identification within 12 hours of ordering the tracksuit or i get a refund which I didn’t do. No tracksuit has been delivered and no refund has been issued.

June 15, 2022
Unprompted review
Bando Baby LTD logo

Reply from Bando Baby LTD

HI Ryan, the reason your tracksuit has not been shipped is because we were waiting for you to complete the ID verification which was completed on the 14th at 11pm.Whilst we state 12 hours we usually give customers a couple days before we cancel their orders. Your order has not been cancelled or refunded and will be sent out today for 48 hour delivery.
Please try to understand we have done nothing wrong and the delay was caused by the incompleted ID verification which prevented us from shipping your order, now that it is completed we can ship out your tracksuit.
In terms of the ID check it occurs to a very small number of orders which are flagged as fraudulent by the system in order to protect us a small business.
Hope this all makes sense and you understand what happened and what caused your delay.
If you have any more questions email us @bandobabyltd@icloud.com and our team will get back to you.

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