Barras Home Improvements Ltd Reviews 

156
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This review is for Barras sheds Had William's men a few weeks ago to install a fence in back garden. They did such a great job we got them back to do front garden. Again they've done an excellent j... See more

Rated 5 out of 5 stars

Excellent service, very caring and professional. Kept me informed throughout, very pleased with quality of work and the whole process from start to finish. Would certainly recommend.

Company replied

Rated 5 out of 5 stars

Barras were outstanding from start to finish—we can’t recommend them highly enough. We got three quotes, but two felt flat and uninspiring. Then we met Gary, and everything changed. His ent... See more

Company replied

Rated 5 out of 5 stars

we have just had our bathroom refurbished .new ceiling wall panels floor sink and large walk in shower. the work has been done to a very high standard top workforce clean and tidy only one hiccup wron... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Bathroom Remodeler
  3. Bedroom Furniture Store
  4. Interior Designer

Information provided by various external sources

We are a family business that specialises in the supply, design and installation of your kitchen, bathroom, bedroom or study including the project management and all aspects of installation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Full renovation of kitchen & bathroom.

From the very initial contact with Barras right through to the completion of the project we were very impressed. Having a fully itemised quote knowing exactly what the cost will be helps you to budget your project. All their workmen turn up on time & have a good team ethic, as with all projects things do not always go to plan but Barras handle these things very well, keeping the customer informed all the time. I find Barras a totally professional company that I would have no reservations in recommending them to my friends or the public. They transformed our kitchen & bathroom into something way beyond our expectations. We would like to thank all the team for all their hard work.

May 6, 2016
Unprompted review
Barras Home Improvements Ltd logo

Reply from Barras Home Improvements Ltd

Dear Mr & Mrs Fear, thank you so much for your lovely review, and also we do appreciate you patience whilst we got all the work completed for you! I will be posting the photos of the completed works to Facebook soon. Kind regards from all at Barras.

Rated 5 out of 5 stars

Excellent Service

This is the third large job that we have used BHI for. Lounge, hallway and bathrooms all completed on time and to a high degree of workmanship. Their tradesmen are considerate to your home, turn up on time and quietly and efficiently go about their tasks. All cleaned up on completion. We would highly recommend that you talk to this company before any other.

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

Our New Kitchen

Over a few years we have had our bathroom remodelled, our cloakroom totally revamped and recently our kitchen designed for the 21 century.
John is a wizard of getting a quart into a pint pot, full of advise but no pressure. James puts all the info into the computer and hay presto you get a 3D plan of how it should look. From the day work commenced to the day of completion the work force were polite and professional, all I had to do was provide tea or coffee. I would like to thank the staff in the show room, John, James and Gary, and also Malcolm, Mathew, Clint, Andy, Steve and Martin who all had a part in Our New Kitchen. I would definitely recommend.

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful kitchen installed

I chose Barras Home Improvement to fit a new kitchen into what was previously an oversized utility room. From the initial visit to the planning and design, I found John, and James to be really friendly and professional. John was particularly patient with us as my husband and I kept on changing our mind about the doors and handles that we wanted. I really wanted to have a gas cooker and John made sure I got one despite the fact that it was difficult to get gas to that part of the house. I must also commend the project manager Gary who kept me updated on progress on the kitchen and who visited the site several times, which gave me peace of mind. The workmen too were brilliant and time conscious particularly Steve who demonstrated a high degree of professionalism and efficiency and who kept the site really clean. I am so proud of my new kitchen and would highly recommend Barras Home Improvements

December 1, 2015
Unprompted review
Rated 5 out of 5 stars

My kitchen transformation !

I recently had a partial kitchen refurbishment by Barras Home Improvements. I am so pleased a friend recommended them.
My old worktop was carefully removed and replaced by a smart and quite heavy Minerva one. No joints visible and no damage done to the existing tiles.
The team of two, worked efficiently and professionally, They were competent and displayed pride in the job. At the end of each day, all was neat and tidy.
I had good advice throughout the process, which gave me confidence. It was a good team effort from start to finish. It started in the office , followed by meticulous measuring and finally work in situe.
With the new sink, taps and the acrylic panelling, my kitchen looks very smart and modern.
I am a very satisfied customer.

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent new kitchen from Barras

Our new kitchen from Barras is excellent. The process starting from drawing up the plans, to ordering, to fitting was all so smooth. The job was done in a very professional manner a we received great customer service from everyone we dealt with, either in the showroom, on the phone or on-site.

They were very patient and flexible when we hit delays with our other tradesmen and offered advice and assistance every wherever they could.

I would have no problem recommending Barras to anyone, and will definitely do so in the future.

Thank you to all involved.

October 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent job and customer service

We are delighted with our new kitchen from Barras. The job was carried out in a very professional way with great customer service from everyone involved. A few issues arose during the refit but these were all dealt with quickly and efficiently and the end result is superb. The whole team did a wonderful job and we would definitely recommend them.

Well done Barras!

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

First Class Experience!

Barras were recommended to us when we were looking for our new kitchen and I wouldn't hesitate to recommend them to anyone.

James and the team are incredibly professional and helpful. The service and advice they gave us was second to none, nothing was too much trouble! Needless to say we are delighted with our fabulous new kitchen - thank you Barras.

August 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and a fantastic job

We had Barras update our bedroom and bathroom 10 years ago and so it was a no brainer about getting them to update the bathroom again. Gary and John discussed our options to ensure we received the bathroom we wanted. We were so confident in them and their guys, that we left them the keys to the house while we went away on a weeks holiday. We returned to find the bathroom almost completed and no dust in the house, everywhere was neat and tidy. We did have one small problem that they fixed very quickly after one phone call. Would have no problem recommending them to our friends and family.

August 1, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent job

This was the second time we had used Barras Home improvement. In February we had a new kitchen fitted and because of the excellent service from start to finish (all project managed). We decided in April to have a complete renovation of our en suite. Taking out the old (small) shower cubicle and installing a bath size shower cubicle plus toilet and washbasin. Our first choice was to bring back Barras to do the job, again they did not disappoint us and they again did an excellent job. I would recommend them for any project as on both our jobs the customer care given to us was beyond any that we have experienced from other companies. This is a well run family business, who treat their customers with respect. Mr & Mrs Hegarty

June 21, 2015
Unprompted review
Rated 5 out of 5 stars

Professional, friendly, helpful and fantastic end result!!

From the 1st project design home visit to the end result, everyone was very friendly yet professional especially Wayne, as he was particularly patient when I kept changing my mind.

We had a complete family bathroom refit and are extremely happy with the finished result. A few minor cosmetic issues were dealt with promptly and hassle free. The fitters left the area tidy at the end of each day and I was more than happy to leave them alone in my property.

We would definitely use Barras Home Improvements again and highly recommend them to others.

Thanks Barras for our fantastic family bathroom.

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

All aspects of planning, execution and administration are excellent at Barras.

We have used several home improvement companies in Coventry, and Barras is undoubtedly one of the very best. At all times we felt that top priority at Barras was customer satisfaction ensured by very friendly, helpful and knowledgeable staff in the office and showroom, and highly skilled, reliable, honest and efficient tradesmen.

Things happened when scheduled and tradesmen were receptive to suggestions for minor tweaks to the plans. We had no reservations about leaving tradesmen to get on when we went out, and we were most impressed with the efficiency and work rate shown by all those involved with the job.

We used Barras as the result of recommendation by a friend and we would now similarly have no reservations in recommending this great company to anyone contemplating home improvements.

October 18, 2013
Unprompted review
Rated 5 out of 5 stars

I am so happy with the result and the service I received. HIGHLY RECOMMENDED

The team were faced with a very difficult and challenging job, due to the angles in my room and the walls not running true. They have managed to tile the room in such a way that they have minimised any wastage of tiles and I am left with a superb job.

The fitters were very friendly, professional and trustworthy and I was happy to leave them in my home when I wasn't there. I even gave them a let to let themselves in and out as required.

The office support, James Spencer was very accommodating, despite me making changes along the way. Nothing was too much trouble and I always felt the most important thing to him was the end result. He always had my best interests at heart.

Highly recommended!

April 1, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, one of the best I've dealt with

From the moment we picked up the phone to enquire about a product to months later in provision of an after sales service, the Barras team have been the utmost example of excellent customer service and going that extra mile to ensure customer satisfaction. The team are incredibly polite, friendly and knowledgeable, and will always respond quickly and efficiently. I wish we had bought all of our appliances from Barras (unfortunately we had placed orders before we saw the Barras website) as I would not hesitate to go back to them again as I trust they will help resolve any issues or queries I have effectively and efficiently.

January 3, 2013
Unprompted review
Rated 5 out of 5 stars

One of the best online companies I have dealt with

Ordered an AEG fridge and freezer from these guys. They beat the best price I could find on the web by a mile......but it didn't end there. Their communications were excellent. The delivery turned up on the quoted day. When I had a follow up query by email they got back to me in minutes. Can't recommend them enough.

September 13, 2012
Unprompted review
Barras Home Improvements Ltd logo

Reply from Barras Home Improvements Ltd

Dear Mr Aliss, we just wanted to say a big thank you for your review and taking the time out to write it-we really appreciate it! The Team at Barras

Rated 5 out of 5 stars

Great service - highly recommended

Ordered AEG washing machine. Staff were very helpful pre/post sale on the phone and by email. Delivery was organised quickly and product arrived bang on schedule. Excellent prices too and Barras were able to offer a complimentary 5 year warranty. Highly recommended - will definitely shop here again.

July 26, 2012
Unprompted review
Rated 5 out of 5 stars

Great prices, great service

Order online went smoothly, prompt communoication confirming order and delivery timescale. Installation cost very reasonable and selected for the integrated fridge/freezer purchased. On day of delivery/instalation received sa confirmatory phone call in the ,morning to check that it was still ok to deliver the fridge/freezer. Installation was done well and old fridge/freezer was removed. Follow up call received the next day after installation to check everything was ok.

Great service at a great price. I wish this happened more often, I would highley reccomend Barras Home Improvements!

June 22, 2012
Unprompted review
Rated 5 out of 5 stars

First class service and prices can't be beaten

Cheapest price I could find online and the service was excellent too. I was kept full informed of the status of my order, which was delivered promptly and arrived well within the time slot I was given. So pleased I have found this company. I will certainly use them again and would definitely recommend them to others.

June 9, 2012
Unprompted review
Rated 5 out of 5 stars

Barras the best I've been with.

Ordered an AEG washing machine from Barras today, immediate e-mail response confirming the purchase and next day a telephone call to give me a delivery date, then further calls to give me a four delivery slot and then a call from the driver to say he would be with us in 30 minutes. Good service all round and the appliance was at a very competative price.
I would certainly advise you to look at their site.

June 7, 2012
Unprompted review

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