I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... See more
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Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... See more
Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... See more
So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... See more
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Company details
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The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help
Contact info
206 Park Street, 3205, South Melbourne, Australia
- 9696 6561
- info@basscentre.com.au
- www.basscentre.com.au
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Simply the place for Bass gear in Australia
I've been shopping here for over 25 years, the guys at The Bass Centre (I still remember when it was "The Bass Player") really know their stuff, will go the extra mile to help and look after every customer.
Dope
Ordered a bass online. Super cheap, but plays amazingly. Got here within 2 days.
Legends
Legends. Next-day delivery. Was packed incredibly safely and arrived intact, in-tune and ready to play out of the box. Thank you so much.
Great service and quick delivery of my…
Great service and quick delivery of my cobalt strings, always great service when everyone I’ve brought anything or had any questions about my fender Jazz deluxe. Thanks guys will continue to buy from you when ever I can 😎
Absolute pleasure to deal with
Absolute pleasure to deal with, prompt service and quick responses to email
Dave was really helpful and good to…
Dave was really helpful and good to deal with. Shipping was super efficient. Love the bass!
Excellent service.
Brilliant service
Brilliant service, treated myself to two basses (Squiers as they looked beautiful, (one a 50s P, and one a fretless Jazz) and play extremely well and sound great for the price) bought online and delivered to remote NSW almost the next day !
Consistently excellent service
Consistently excellent service, price and range.
Best bass gear in AUS
great communication, great advice, great range of products what more could you want!
fast postage they got that too
these guys are the go to for bass gear in AUS
dont let covid-19 get you down
shop with hassle free confidence and enjoy
Great service & quick delivery
Great service & quick delivery! Wide range of products
Great service even during COVID19 lockdown
Great service even during COVID19.
- Online Bass by Request videos really helpful to me in buying my first bass.
- David took time to answer questions i had over the phone (given the store is shut due to COVID19) to help me confirm my choice. He took into consideration the type of bass i wanted, and the price point i was ok with, and drew my attention to the added bonus of the Sire gig bag (which is awesome by the way!)
- Pricing was really competitive too.
- Prompt delivery, next business day, with the bass carefully packed into a bass centre branded box.
consistently perfect service
Repeat customer, Bass Centre offers consistently perfect service.
Dave at bass centre was very knowledgeable
Dave at bass centre has great knowledge gave me seriously good advice about upgrading my guitar.
He sent the parts quickly and I’m really impressed. 5 stars for you compadre!
Great service as always!
Great service as always, I was looking at a Lead online, said to contact the store for details. Made a quick call to Guy who was able to answer my questions and updated the website
Website was easy to use
Website was easy to use, spoke with Guy in regards to shipping ect and he was super helpful. 5 star from me! Party on 🎉
Always easy to deal with!👌🏻
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