I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... See more
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Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... See more
Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... See more
So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... See more
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Company details
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The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help
Contact info
206 Park Street, 3205, South Melbourne, Australia
- 9696 6561
- info@basscentre.com.au
- www.basscentre.com.au
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The Best
I have been a customer of Bass Centre for years and probably bought close to 20 basses from them, and in each and every instance I received exactly as described and expected. Superb customer service and these guys are a joy to deal with.
thanks for a nice and easy experience
thanks for a nice and easy experience. great service.
MXR DC Brick
Oredered the MXR DC Brick on the 3rd March and recieved it the very next day. Hooked it up and worked perfectly, fantastic turn around time for a great product.
Thanks Bass Centre
Really friendly and helpful staff who…
Really friendly and helpful staff who dispatched my order promptly. I'm in Adelaide and it tells me online that my order will be here same day!!! Worst case the next day. Unbelievable service
Good quality item and very quick…
Good quality item and very quick shipping and no problems with customer service
Very quick and free shipping
Very quick and free shipping. Will gladly shop online with them again.
Grate group of people to deal with good…
Grate group of people to deal with good comunicion and quick post thanks
Excellent shop with equally excellent…
Excellent shop with equally excellent staff!
Fantastic
Fantastic! Stew was amazing! Super excited to get my new addition!
great gear
great gear, great helpful staff and good prices. They take the time to listen to what you want to do, and recommend suitable gear.
Recommended 😁
Great service
Great service,
They even allowed me to split the payment between my credit card and my Zipmoney account!!!
Great service
Great experience on line- everything arrived in 2 days. I made a mistake with one of the lines, and was able to visit the store and exchange simply and easily. Highly recommended!
A Great Experience
Dave Evans was supremely helpful and patient in taking me through all of the options specific to my unique situation. Would recommend to anyone!
the communication from time of purchase…
the communication from time of purchase to delivery was excellent.
Hofner 500/1
I ordered the Hofner 500/1. I received it in just a couple of days. Very happy. Exactly what I was expecting. They re-strung the bass as requested. Sounds and plays beautifully.
No complaints. A happy customer.
They were great right from over the…
They were great right from over the phone help through to when I picked up the bass guitar for my son.
I knew very little about what was needed, but I feel like i got the right advice and I've definitely got a happy son so it's a win!
great sevice!
great sevice!
great information and didbnot get hit with the "hard sell"
thanks guys
Top notch!
For my Bass gear, I do not go anywhere else other than the Bass Centre. Advice is always spot on, & service is exemplary. Everyone knows their gear, & you're buying from Bass Specialists that all play Bass. Always stocked with the latest & classic gear, they'll have what you need & if not, they'll order it in & ship it to you hassle free. Can't recommend highly enough
As usual the service and products from…
As usual the service and products from the Bass Centre was excellent.
Even when needing to change my order at the last minute there were no issues. Thanks again guys, another happy customer.
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