Just arrived back from the bank to obtain their help in recovering the payment made for goods that haven't arrived. Paid an extortionate sum to have goods delivered 48hr service. Nine days later still... See more
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See what reviewers are saying
Would rather take a cheese grater to my genitals than use this company. Absolute rip off merchants who deliver broken goods, then charge you for parts they don't even have, then you have to contact th... See more
Company replied
4 weeks ago items stated as 'in stock' on the website, were oddly enough no longer in stock once my money had been taken. 4 weeks later the battle for a full refund for goods never received goes on. P... See more
This company seems to be owned by the same people who own kitchensinkstore.co.uk who I am getting nowhere with ,no answer to either phone or emails so I suspect both companies are in trouble. If you l... See more
Company details
Contact info
Unit 5 New England Estate, EN11 0BZ, Hoddesdon, United Kingdom
- 01992267001
- admin@bathroomtrade.co.uk
- www.bathroomtrade.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Very good transaction.
I found the whole process very good, efficient and fast delivery.
Easy to order, speedy delivery, great product
Quality Service and Free Delivery Too
Having just made purchases from Bathroom Trade for the very first time I can only but compliment the organisation with a quality and excellent buying and receiving goods experience.
I would certainly not hesitate in using them in the future, if required and would certainly recommend them to anyone wishing purchase their products.
I wish to thank you for the first-class service received.
Kind Regards
David
Refund not so good
made an order over the phone, people very good and helpful
unfortunately wanted to change the order, again very helpful in sorting out the revised products.
Unfortunately the refund of the original order was dealt with seperately, have recieved no confirmation that the original order is cancelled or that my card has been refunded
has spoilt what was good service
best service ever
website easy to use. Placing order was straight forward.
Courier service and contact very good.
really good company and service.
Two Fantastic products, Fantastic service on delivery looking good when fitted, thanks.
All around excellence.
All around excellence, in product description and photographs, helpful communications, product quality and price points.
Good service good product
Tried many sites to find 800x700 shower tray, most I tried did not have size available. found it on Bathroom Trade, site very clear and user friendly. Placed order and it arrived next day. Happy with prompt service and product.
excellent service
they were the only company to actually bother, others I tried lost interest when they realised I wanted just a bath panel.
Excellent service from everyone
I did not know I had a pulley from the shower doors missing until the plumber came (a week late) the staff on the telephone were really really good and had one here by the next days post. Thankyou.
Excellent service
All items were fairly priced and arrived well packaged and on the prearranged day
Brilliant
We would use this company again with no worries. Ordering was easy. The items arrived when stated that they would.
Vary good and easy makes a change these days.
Excellent service and goods.
Fast, efficent service, and the goods are of a quality that wouldn`t have been expensive at twice the price, highly recommended
There are far better places to buy
Where do I start, exorbitant delivery charges and abysmal delivery times compared to at least half a dozen other internet based companies, no delivery time specified just sometime between 9am and 5pm and bad description of the product. I wanted a large size shower tray but I had to be able to lift it and carry it up a flight of stairs the tray I choose one that was described as light weight which I found surprising for a stone resin tray but I went ahead ordered it. Then I got an email asking if there would be someone home that could assist the driver! Alarm bells ringing I phone the company and was a assured by the call taker that the tray was of medium weight and could easily be lifted by one man, he should have added if you were Arnold Schwarzenegger.
So all in all poor service all round. There are better companies to buy from.

Reply from BathroomTrade.co.uk
Fast delivery that exceeded expectation
Honestly, I have no complaints. The product hasn't been installed by the plumber yet so I don't have any feedback on the actual product becuase it is stll in it's wrapping. As far as the ordering system, updates and delivery the service really is 2nd to none. I would have no problems recommending this company to a friend or family member. I just hope once it's installed that I can give the same feedback about the working product
Really good service
Ordered a shower enclosure. Updated constantly by staff regarding the process of my order. The base and the enclosure look really smart. Would definently order from here again.
WC cistern with double flush button
Prompt delivery and the cistern works well.
Quick service, easy to use
straightforward website, user friendly, seamless delivery, good product.
Excellent service. Committed to helpling.
How's this - a company who calls to tell you there are cheaper alternatives?
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