BMS Technologies LTD Reviews 

1,310
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing on various batteries, and the overall top quality of the goods received. Many people also mention that the customer support staff goes out of their way to provide helpful advice and ensure everything works properly. However, some people mentioned frustrating delivery delays caused by external courier services failing to arrive within the scheduled time slots. A few reviewers also reported receiving damaged or leaking items and experiencing communication hurdles when trying to resolve these unexpected problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and perform... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speed and reliability... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient staff who provide... See more

Staff

Users describe positive interactions with staff, praising employees for their vast technical knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more

Rated 5 out of 5 stars

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next... See more

Company replied

Rated 5 out of 5 stars

After having an issue ordering online I called and spoke to Connor. He could not have been more helpful, battery was pretty much half price of elsewhere and he knew I was on a tight timeline so pushe... See more


Company details

  1. Battery Store

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,310)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many Thanks To Callum who worked very…

Many Thanks To Callum who worked very hard to resolve a failed battery in the warranty period. Yuasa was out of stock and he managed to upgrade to a higher spec one.

Would use this company again for buying batteries for price and customer service. 5 star

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Prompt delivery of a Yuasa leisure battery for a motorhome. Very well packaged. Priced below other suppliers.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service..

Great service... Click and Collect within 1/2 hour... checked the old battery, was recommended to change ( but i knew that when the car wouldn't start)and took the old battery for recycling.
Quick,efficient and professional.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

I spoke to Victoria to confirm my battery compatabilty, and ordered it at 1200. It arrived in Dorset 23 hours later on New Years eve ! You can't ask for better service than that, thank you.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong battery sent, awful customer service, tried to overcharge me for a cheaper replacement battery.

Ordered a battery using their website, but wrong battery was shown for my car. I replied to the E-mail they sent, but never got a reply after chasing twice. I called up to be belittled by someone called Victoria who was clearly in a bad mood, telling me it was my fault for sending to an old E-mail address that they don't monitor. I replied to the E-mail they sent me with my order number. Where else was I supposed to reply to?

A smaller and cheaper battery was sent out. 10 days later I hadn't received any refund for the difference in price between the batteries, so I E-mailed Victoria to ask about my refund. The reply I received from her was
"I can see the replacement was delivered 22nd December at 11:51. I can't remember discussing a refund?"

Used to be a good company. Avoid, avoid, avoid!

-----------------------------------------------------------

Review update following response from BMS Technologies:

Apparently I have to pay twice for shipping costs due to the BMS website providing the wrong battery type for my car registration? Please read other reviews, this has happened to other people.

The incorrect Type 110 battery cost £89.46.
The correct Type 096 battery cost £85.23.
If the £4.23 difference is not refunded, I will reach out to my credit card company for them to get my money back.

Congratulations, you have now upgraded this from an online complaint to an in person one. I will be telling anybody who will listen to me in the pub tonight for New Year's Eve how awful this experience has been and to avoid your company. As I live local to your business, I'm sure that will include a few of your customers. Happy New Year!

November 19, 2025
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Thank you for your review and supplying additional information. I am sorry that you feel dissatisfied with the service you received.

I can confirm that when you contacted us by phone, I followed our standard security procedure to access your order, which required confirming your details before the conversation could continue. I understand that this information may have been in your email and you were unhappy to confirm it but it is best practice to confirm this before discussing your order.

During this call, I was able to locate the email you had forwarded to our inbox. This showed that your original correspondence had been sent to sales@batterymegastore.co.uk , which is not an active email address. This would explain why you did not receive a response prior to your phone call, which was placed approximately two minutes after the email was forwarded to the correct inbox. This was explained with an apology as I felt it was only right to outline why you had not heard from us.

The exchange of the batterys was then arranged and completed on 22nd December. Regarding the refund you have mentioned, no refund was discussed as none was due. When the prices and delivery charges are compared, the total cost of the replacement battery was higher than your original order by £3.27, however we chose not to not pass this charge on.

I regret that this experience has left you feeling unhappy, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Purchased a battery summer 2022…

Purchased a battery summer 2022 unfortunately it failed this winter. David helped me through the warranty process and was able to sort me an upgraded replacement which was posted out to me next day. Highly recommended.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

The BMS Technologies customer service…

The BMS Technologies customer service is easily the best customer services I have used for years .
all my questions were answered ,when I thought I had a problem Callum sorted everything out .
fantastic communication , polite and knowledgable ,easy to talk to ,
in this day of trying to reach companies via chat bots ,it is most refreshing to talk to a person ,
I shall certainly Make BMS technologies my first stop for future purchases of Batteries, solar panels ,chargers and all the ancillaries that go with them .top notch company
I shall ask for Callum by name .
Thanks again , David

December 15, 2025
Unprompted review

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