Battery Trader Reviews 

476
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, noting that batteries perform well and are as described. Many highlight the excellent service, with helpful and knowledgeable staff. The ordering process is easy and smooth, complemented by extremely fast, often next-day, dispatch and delivery, along with competitive pricing. However, some customers noted issues with product longevity, as batteries failed sooner than anticipated. A few also reported receiving incorrect items or products with missing components. Additionally, some reviewers were not happy with after-sales service, citing unresponsiveness or unprofessional communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance, with many praising the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and knowledgeable staff,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Order

Consumers find the ordering process to be positive, with many describing it as extremely simple and easy,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The replacement batteries were very well packaged along with full instructions and a link to the internet as to how to fit them. The links made fitting them straight forward and l soon had the equipm... See more

Rated 5 out of 5 stars

Have had such a great experience with this company , easy to use website with plenty of information to make sure you get the correct batteries that you need. They arrived in super quick time and they... See more

Rated 5 out of 5 stars

Id not buy any batteries for my mobility scooters anywhere else, I recently bought a set for my veleco faster and wow I can now fly. The service, expert advice and delivery is the best, they above and... See more

Rated 5 out of 5 stars

Excellent service. Ordered pack of 2 mobility scooter batteries on Tuesday, and they were delivered Thursday. Phoned them up that same day as needed help because batteries weren't charging. Sent ph... See more


Company details

  1. Battery Store

Information provided by various external sources

Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(476)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very very bad after sales service

Very very bad after sales service. Battery failed 7 months after purchase. Customer service have blamed it in me, when the battery is obviously faulty. They are refusing to refund or replace and their communication is arrogant and threatening

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Helpful with phone enquiry leading to purchase of battery for stair lift. Quick delivery. Now fitted and working well. Great service all round

November 16, 2025
Rated 5 out of 5 stars

Well done guys!!

Well done guys!!! I wasn’t sure if your batteries will fix my issue - I was thniking about my weight to be a problem! But it was old batteries fault. Now I am free to go anywhere I want arround my town - very good range!!!!

November 10, 2025
Rated 5 out of 5 stars

Battery Power

Needed a new battery for my ride on lawnmower and having used Battery Trader in the past had no hesitation in purchasing the battery from them. The type was easy to find and delighted to see that there had been no price increase. Excellent service all round.

November 7, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look