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Bayfields Opticians & Audiologists - Beckenham Reviews 73

TrustScore 4.5 out of 5

4.6

2-6 Village Way, BR3 3NP Beckenham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a sight test today at the Beckenham branch and it’s was the most thorough eye exam I’ve had. The staff were very welcoming and professional. Sarah, Katherine and Zoe helped me find a frame th... See more

Rated 5 out of 5 stars

If you’re happy with your current optician - fine - but if you want a first class experience try Bayfields in Beckenham. Everyone is always so welcoming. The service I received recently from Hazel... See more

Rated 4 out of 5 stars

All good my ophthalmologist Reception and lady who helped me to make a decision about my glasses.

Rated 5 out of 5 stars

I received a friendly welcome from Catherine, the receptionist, who was able to supply me with the lens wipes I wanted and was able to confirm my appointment to go through my new glasses as well as te... See more

Company replied


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Beckenham

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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Rated 5 out of 5 stars

Excellent opticians

I have been using this optician’s for many years . It’s always a pleasant experience from the excellent eye test with the optician to the dispensing staff. Definitely a 5 star rating.

December 11, 2025
Rated 5 out of 5 stars

If you’re happy with your current…Bayfields Beckenham - the best!

If you’re happy with your current optician - fine - but if you want a first class experience try Bayfields in Beckenham.
Everyone is always so welcoming.
The service I received recently from Hazel when I had a real emergency was exemplary. She was so caring and considerate even ringing after the weekend to check on my progress.
Thanks everyone!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly service

Clean and smart premises. Receptionist was attentive and welcoming. Eye test was performed by a very polite and helpful optometrist. Satisfied customer.

August 1, 2025
Rated 5 out of 5 stars

Most thorough eye exam I’ve had!

I had a sight test today at the Beckenham branch and it’s was the most thorough eye exam I’ve had.
The staff were very welcoming and professional. Sarah, Katherine and Zoe helped me find a frame that suited me and I could tell they were being honest and transparent, rather than just saying what I wanted to hear.
The optometrist, Eadaoin, explained each step of the eye exam and told me the purpose of each test. She found something small with my eye that’s never been picked up on, so I knew she was being very thorough.
I’ve recommended Bayfields to all my family!

August 2, 2025
Unprompted review
Rated 4 out of 5 stars

Fast appointment

Fast appointment. Seen on time. Friendly staff. Knowledgeable.
Only negative was disgusting dirty suction tubing in room. I think it should have been changed from the previous client

June 13, 2025
Rated 5 out of 5 stars

The staff team at Bayfields opticians…

The staff team at Bayfields opticians are very polite, and you are always greeted with a welcoming smile.
The atmosphere is very calm, and everyone is very professional within they're field.

June 2, 2025
Bayfields Opticians & Audiologists - Beckenham logo

Reply from Bayfields Opticians & Audiologists - Beckenham

We appreciate you taking the time to share your kind words. We're happy to hear that you found our team polite and the atmosphere calm. Thank you!

Rated 5 out of 5 stars

Excellent service from Bayfields Beckenham

I received a friendly welcome from Catherine, the receptionist, who was able to supply me with the lens wipes I wanted and was able to confirm my appointment to go through my new glasses as well as tell me the brands and models of the lenses and the frames, so I could add the glasses to my contents insurance accidental damage. The price of them was also confirmed. Well done Bayfields.

June 13, 2025
Bayfields Opticians & Audiologists - Beckenham logo

Reply from Bayfields Opticians & Audiologists - Beckenham

We're happy to hear that you received a friendly welcome and helpful service. We appreciate you taking the time to share your positive experience and are glad that we could assist you with your needs.

Rated 5 out of 5 stars

I always go here because it is exactly…

I always go here because it is exactly what I want with no fuss.

June 11, 2025
Bayfields Opticians & Audiologists - Beckenham logo

Reply from Bayfields Opticians & Audiologists - Beckenham

We're happy to hear that our place consistently meets your expectations. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Great service

On Time , optometrist was great, describing everything she did

June 12, 2025
Bayfields Opticians & Audiologists - Beckenham logo

Reply from Bayfields Opticians & Audiologists - Beckenham

We're glad you enjoyed your experience and that our optometrist was so helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Annual eye test

My experience at your branch was first class. Your ophthalmologist was first rate and very helpful. She gave a good understanding of where my eyesight is now, Also helpful should I wish to go down the route for cataract replacement.

June 11, 2025
Bayfields Opticians & Audiologists - Beckenham logo

Reply from Bayfields Opticians & Audiologists - Beckenham

We're happy to hear that your visit was first class. It's great to know that our ophthalmologist was helpful and provided you with a clear understanding of your eyesight. Thank you for your positive feedback.

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