I had a sight test today at the Beckenham branch and it’s was the most thorough eye exam I’ve had. The staff were very welcoming and professional. Sarah, Katherine and Zoe helped me find a frame th... See more

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If you’re happy with your current optician - fine - but if you want a first class experience try Bayfields in Beckenham. Everyone is always so welcoming. The service I received recently from Hazel... See more
All good my ophthalmologist Reception and lady who helped me to make a decision about my glasses.
I received a friendly welcome from Catherine, the receptionist, who was able to supply me with the lens wipes I wanted and was able to confirm my appointment to go through my new glasses as well as te... See more
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Company details
About Bayfields Opticians & Audiologists - Beckenham
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
2-6 Village Way, BR3 3NP, Beckenham, United Kingdom
- 020 8650 6172
Comprehensive eye tests
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The optometrist was very very helpful…
The optometrist was very very helpful and diligent. Explained everything in great detail.

Reply from Bayfields Opticians & Audiologists - Beckenham
Eye test at Bayfields, Beckenham
As usual Hazel was very efficient and thorough in her examination of my eyes. She explains any concerns clearly and sympathetically and I appreciate the fact that she does not try to co-erce me into paying for something I do not really need, but assures me that I can always go back if I have any worries.

Reply from Bayfields Opticians & Audiologists - Beckenham
All staff and services provided are…
All staff and services provided are amazing and I highly recommend going to this shop

Reply from Bayfields Opticians & Audiologists - Beckenham
Staff always helpful and friendly.
All you need to know
I have rated it with five stars - that tells you all you need to know
The optician Hazel at the Beckenham…
The optician Hazel at the Beckenham branch is very thorough and diligent. I like the fact that the monthly subscription allows me to have multiple vivits to the optician per year. I also like the 'try before you buy' scheme on soft contact lenses. Reception staff are polite and friendly.
Every visit is a pleasure
Every visit is a pleasure. The staff are always so friendly and knowledgeable. I have never had any reason to fault them. I wouldn't go anywhere else.
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