Could not have been more helpful. Had a problem that was sorted without any issues Recommended
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I have always used an independent Optician for 58 years, this is probably only my 4th different one. They really look after you and make sure your eyes are their priority. There are cheaper opticians,... See more
Staff take time and care in contrast to some other opticians I have used. Been going here for years and have recommended to many who also appreciate the more personal service given.
I have been going to this opticians for many years and also since it became part of Bayfields. The staff are all lovely. They have provided me with many pairs of new spectacles and dealt with any issu... See more
Company details
About Bayfields Opticians & Audiologists - Maidstone
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
6 Pudding Lane,, ME14 1LN, Maidstone, Kent, United Kingdom
- 01622 758566
Comprehensive eye tests
4.8
Excellent
128 reviews
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Thorough eye test.
Thorough eye test and useful recommendations for eye care.
Downside. Booked on line, later contacted by Bayfields to change date and time. Was not seen at the re arranged time. Kept waiting.
June 10, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We appreciate your feedback. We're happy you found the eye test thorough and recommendations useful. We regret that you experienced a wait after we rescheduled your appointment. We'll review our scheduling to improve our service.
Very Professional and friendly Organisation…
Very Professional and friendly Optician. Nothing was too much trouble and my eye problem was identified and I have been referred for treatment.
Altogether a good experience!
June 4, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that you had such a positive experience with us. We appreciate your feedback and are glad we could identify your problem and refer you for treatment.
Visiting Bayfields is always pleasant.
Visiting Bayfields is always a pleasant and rewarding experience thanks to the nature and quality of the staff, assisted by the very smart surroundings and quality rage of products.
June 5, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that you find your visits pleasant and rewarding. It's great to know that you appreciate our team, products, and surroundings. Thank you for your feedback!
Reply from Bayfields Opticians & Audiologists - Maidstone
We are so glad that you found our staff friendly. We appreciate your positive feedback and your recognition of our customer service.
Friendly professional staff.
May 24, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that you felt supported with our friendly team. We appreciate your positive feedback.
Personal attention and care
May 13, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We appreciate you noting our attention to your care; it means a lot to us that you felt valued and supported during your time with us.
Such a professional and caring practice…
Such a professional and caring practice I went for a emergency consultation and he explained everything and have now been referred to see another specialist.
May 19, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that your emergency consultation was professional and caring. We're glad we could explain everything clearly and refer you to a specialist.
Highly professional
Highly professional, understanding, and patient. Explained where my hearing was weak and how this could be improved in terms that I could understand. Took great care in ensuring I could properly wear and look after my hearing aids.
May 7, 2025
Annual eye test
Rebecca Lewis carried out a very thorough and unhurried examination of my eyes, double checking some of the results as I have high astigmatism.
May 20, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that you felt the examination was thorough and unhurried. We appreciate you mentioning the extra care taken due to your astigmatism. Thank you!
Friendly and welcoming
Friendly, welcoming staff always go above and beyond to help and advise. Heather very knowledgable and puts you at ease during the eye tests. Been with them for years and would thoroughly recommend Bayfields.
May 16, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that our team's helpfulness and expertise made your visits pleasant. We appreciate your long-term trust and are grateful for your recommendation.
Thorough eye examination by Heather…
Thorough eye examination by Heather Blackburn and good support from Michelle and Ryan.
May 20, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We're happy to hear that you had a great experience with our team and appreciate your positive feedback and recognition of their efforts.
A really thorough eye examination…
A really thorough eye examination lasting a good 45 mins
Delightful staff
Tea /coffee also offered upon arrival whilst waiting
May 19, 2025
I was treated with respect and patience.
May 20, 2025
Very thorough eye test with clear…
Very thorough eye test with clear explanation. Eye history explained and compared to current findings and suggestions made to future proof eye health. All very reassuring.
April 29, 2025
I highly recommend Jennifer for her…
I highly recommend Jennifer for her care and expertise, very welcoming staff from start to w
May 7, 2025
Reply from Bayfields Opticians & Audiologists - Maidstone
We appreciate you recommending our care and expertise. We're happy to hear that our staff made you feel welcome from the beginning. Thanks.
They are professional and care about…
They are professional and care about their customers. I wouldn't go anywhere else.
May 13, 2025
The staff were very friendly
The staff were very friendly , helpful and understanding. They put me at ease. Appointments were on time and not rushed
May 1, 2025
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