Jacqui, the audiologist at Bayfields, South Woodham Ferrers was extra helpful by providing professional, thoughtful and age-appropriate advice to my 100 year old Mum who badly needed an upgrade of he... See more

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Jacqui was absolutely tops. Caring professional made you feel important so will certainly use and recommend Bayfields. Hope I get the same care and professionalism when I need an eye check.
Very good face-to-face interaction. Post-appointment communication not so great regarding broken Octomap scanner, but £49 fee paid was refunded as a 'goodwill gesture', whatever that means. £50 Amazon... See more
Company replied
This was my follow-up appointment to collect my new glasses. There was continuity in that I saw the same lady who help me choose the frames and took measurements on my previous visit. Although the app... See more
Company details
About Bayfields Opticians & Audiologists - South Woodham Ferrers
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
40 - 42 Baron Road ,, CM3 5QX, Chelmsford, Essex, United Kingdom
- 01245 329475
Comprehensive eye tests
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Very calm and thorough eye test
Very calm and thorough eye test. Didn't rush me while I was choosing the right polarised sunglasses to suit my needs, extremely helpful too.
Can wholeheartedly recommend.
Very professional and caring staff. Had a thorough eye test, and they were very understanding about me being a nervous client. Wouldn’t go anywhere else.
Wouldn't trust anyone else!
I always receive a thorough, professional, polite and informative eye review. With expert guidance and options for glasses frames and lenses if required.
Philip is amazing and I trust him implicitly. Kirsty gives honest and accurate advice when helping to find new glasses.
Always kind,attentive helpful staff…
Always kind,attentive helpful staff that know what theyre doing
You are made to feel very welcome and…
You are made to feel very welcome and they genuinely want to do the best for you
Best Opticians in the area
Polite staff nothing was too much trouble as I use a wheelchair
superb service all round
Professional, friendly opticians! Wonderful service.
I had a sight test with Phil. Very professional and efficient sight test and wonderful, friendly service from everyone who works there. I am very happy with my new specs.
Friendly professional staff
Excellent
Service was great from beginning to
End , they were also brilliant with my young daughter.
Brave new world
Must first experience entering the world of hearing aids but was looked after from start to being fitted and assured of ongoing support. A good personal service.
The coffee is good as well
Polite and helpful staff. Good knowledge of what needs to be done. Always kind and helpful to my wife who is in a wheelchair.
Follow-up appointment to collect new glasses
This was my follow-up appointment to collect my new glasses. There was continuity in that I saw the same lady who help me choose the frames and took measurements on my previous visit. Although the appointment only lasted 20 minutes, it was not rushed, minor adjustments were made to the frames to ensure a perfect fit. My vision was checked both inside and outside the store, outside to ensure I could read a car number plate at the required distance and that the transition coating on the lenses reacted to darkened and cleared correctly.
Very professional
Very professional and explained everything thoroughly regarding my cataract operation
As usual the staff were extremely…
As usual the staff were extremely helpful and the service given was of the highest quality
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