Jacqui, the audiologist at Bayfields, South Woodham Ferrers was extra helpful by providing professional, thoughtful and age-appropriate advice to my 100 year old Mum who badly needed an upgrade of he... See more
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Jacqui was absolutely tops. Caring professional made you feel important so will certainly use and recommend Bayfields. Hope I get the same care and professionalism when I need an eye check.
Very good face-to-face interaction. Post-appointment communication not so great regarding broken Octomap scanner, but £49 fee paid was refunded as a 'goodwill gesture', whatever that means. £50 Amazon... See more
Company replied
This was my follow-up appointment to collect my new glasses. There was continuity in that I saw the same lady who help me choose the frames and took measurements on my previous visit. Although the app... See more
Company details
About Bayfields Opticians & Audiologists - South Woodham Ferrers
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
40 - 42 Baron Road ,, CM3 5QX, Chelmsford, Essex, United Kingdom
- 01245 329475
Comprehensive eye tests
4.8
Excellent
96 reviews
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Very good face-to-face interaction
Very good face-to-face interaction. Post-appointment communication not so great regarding broken Octomap scanner, but £49 fee paid was refunded as a 'goodwill gesture', whatever that means. £50 Amazon voucher for recommendation finally received after 16 weeks and several phone calls. Overall, very happy with the examination and suspect the root of the problems lie with head office rather than the local branch in South Woodham Ferrers. I have been a customer for quite a few years, and would continue to use them.
November 27, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We regret that your post-appointment communication was not satisfactory. We have checked the £50 Amazon voucher you were due for referring a friend, and this was sent to you via email on 20th November.
My eye test was very thorough and gave…
My eye test was very thorough and gave me peace of mind regarding my sight. Thank you Jo.
November 16, 2025
Staff and Prices
The staff are very informative and helpful.
However, I think the prices of glasses are very expensive. For example, the materials are plastic. I understand the technology that goes into creating the lenses, but after development, prices should come down due to volume sales and automation.
July 15, 2025
the 3 Ps....
the 3 Ps..... Pleasant, Personal and Professional - Excellent service - highly recommend them
July 15, 2025
Friendly and professional staff.
Friendly and professional staff.
Very happy with my visit. First class service.
Clear explanation of what was to happen and good review of the results
July 22, 2025
Detailed eye testing
Always feel that my eyes are tested very carefully and the technology to examine detail is used. Results are discussed thoroughly and comparisons are made to previous years to ascertain any changes.
July 3, 2025
Thorough and unrushed examination with…
Thorough and unrushed examination with explanation
July 1, 2025
Very helpful staff
Very helpful staff . Great service didn’t have to wait for either appointment straight in and out very knowledgeable staff and very friendly
June 19, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We're delighted to hear about your positive experience. It's great to know our helpful and knowledgeable staff provided efficient and friendly service for you.
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We appreciate you taking the time to share your feedback. We are happy to hear that you were satisfied with our professional service.
Satisfied customer
I was seen at appointment time and was pleased with whole experience. The review following the actual hearing test was thorough and quite illuminating as to the actual sounds I am missing out on!
June 10, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We're happy to hear that you were seen promptly and pleased with your experience. We appreciate you noting how thorough and illuminating the review of your hearing test was.
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We appreciate your kind words about our team and their efficiency; we are so glad you had a positive experience.
The eye examination was carried out…
The eye examination was carried out very professionally and efficiently. However, I was charged £40 which had not occurred on previous visits. Do I owe Bayfields for my earlier examinations?
June 18, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We appreciate you pointing out our staff's helpfulness; we are so happy to hear that you had a positive experience.
Fabulous service
I came here after not being happy going to a high street opticians so parents recommended me to come here.
They did not disappoint! They picked up on why I wear bifocals and when I asked questions was not made to feel silly.
I am epileptic so they adjusted how they did the camera and was not made to feel silly for asking questions.
I liked the range of frames as well.
April 30, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We're happy to hear that you had a positive experience! We appreciate your feedback regarding our team's attentiveness and the frame selection. We're glad we could accommodate your needs and make you feel comfortable. Thank you!
Excellent all round
Jacqui was thoughtful, sympathetic and honest in her approach. Having been a long time wearer of
NHS hearing aids I was reluctant to try anything different due to the cost but these are 1000 times better than anything you'll get from the NHS.
Jacqui took time to listen to any concerns I had, wasn't too pushy (in fact the polar opposite) and was only concerned with finding the product that would help me function more in society due to my severe hearing loss.
June 4, 2025
Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
We appreciate your feedback and are so glad you're satisfied with your experience. It's wonderful to hear that you felt listened to and that the product is helping you. Thank you for sharing your thoughts!
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