Jacqui, the audiologist at Bayfields, South Woodham Ferrers was extra helpful by providing professional, thoughtful and age-appropriate advice to my 100 year old Mum who badly needed an upgrade of he... See more

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Jacqui was absolutely tops. Caring professional made you feel important so will certainly use and recommend Bayfields. Hope I get the same care and professionalism when I need an eye check.
Very good face-to-face interaction. Post-appointment communication not so great regarding broken Octomap scanner, but £49 fee paid was refunded as a 'goodwill gesture', whatever that means. £50 Amazon... See more
Company replied
This was my follow-up appointment to collect my new glasses. There was continuity in that I saw the same lady who help me choose the frames and took measurements on my previous visit. Although the app... See more
Company details
About Bayfields Opticians & Audiologists - South Woodham Ferrers
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
40 - 42 Baron Road ,, CM3 5QX, Chelmsford, Essex, United Kingdom
- 01245 329475
Comprehensive eye tests
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Service was excellent …
Service was excellent a very thorough examination,friendly ,pleasant staff.
Would highly recommend.
May use AI-assist with repliesRead more
The usual care and attention to detail…
The usual care and attention to detail I've become used to plus it's a friendly welcoming place to be

Reply from Bayfields Opticians & Audiologists - South Woodham Ferrers
The lady I saw was very knowledgeable…
The lady I saw was very knowledgeable and thorough with testing. I felt comfortable she knew her job very well.
Whether you are here for your eyes or…
Whether you are here for your eyes or ears, you will get extremely good,
professional & courteous service
Quality customer experience at Bayfields South Woodham Ferrers
Very professional, competent and experienced clinicians who are always friendly and attentive.
Access to service is always good with helpful reception staff responsive to customer needs.
I highly recommend the staff and service at Bayfields South Woodham Ferrers
Excellent service provided
Excellent service provided. The Audiologist was very professional, caring and knowledgeable. She explained everything very clearly and made the experience very enjoyable and worthwhile.
A very thorough,unhurried set of eye…
A very thorough,unhurried set of eye tests. The optometrist explained everything very clearly and in detail. Her approach was professional and helpful, but at the same time was friendly and pleasant. I cannot speak too highly of the treatment I received.
Excellent experience Phil is very…
Excellent experience Phil is very thorough and explains everything very well .
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