I found this company on the internet last week. I think I remember using them regularly about 20 years ago when they stocked Prada. I couldn’t believe their prices of True Religion! Seemed too good to... See more
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See what reviewers are saying
Everyone needs to calm down Orders take around a week to come there was not a confirmation email but just have some patience. Authentic items arrived on time for me and the reason it’s directi... See more
would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to t... See more
Aimee was great in helping me with my order, as trying to do so via their app was not working when getting to pay for my goods. Contacted customer services l whom were prompt with their reply (well... See more
Company details
About Brown Bag Clothing
Written by the company
Here at Brown Bag Clothing, we strive to offer the best prices on men's designer clothing. With a wide selection of designer polo shirts, shorts, t-shirts and all your wardrobe must-haves, we can confidently say we have you covered.
Whatever style you rock, we've got the most desirable clothes and footwear at the perfect price. With new parcels arriving every week loaded with all your favourite brands, including True Religion, Luke 1977, Lyle & Scott, New Balance and many more
Visit our new in section to see the latest additions with new designer jackets and sweatshirts at affordable prices for all. We genuinely have a style for all tastes, get some streetwear from Diesel or something more contemporary from Farah which works well for everyone
We have outstanding customer service here at Brown Bag. With such an extensive brand portfolio comes responsibility.
With every purchase we aim to provide peace of mind. Not only this — but if you have any issues with your shopping experience — then our customer service team is more than happy to assist you.
Another benefit when you shop with Brown Bag Clothing is the variety of payment options. Klarna: buy now, pay later offers a more straight-forward and stress-free shopping experience.
Contact info
The Studio, M23 9NX, Manchester, United Kingdom
- csupport@bbclothing.co.uk
- www.bbclothing.co.uk
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast delivery
January 6, 2023
Amazing service
Customer service was amazing when contacted about my order as I oversee over the Christmas period and my order was delivered on time also
January 5, 2023
Great Item, Great Service
Great item, excellent price and fast delivery, couldn’t recommend them more!!!
January 6, 2023
Great quality and service
December 31, 2022
Really good clothing
Really good clothing for sale at excellent prices, delivery was very quick as well. would buy from them again.
January 3, 2023
Excellent price
January 5, 2023
I ordered a jacket on 26/12 but still…
I ordered a jacket on 26/12 but still not received. The company say it has been delivered but it was not delivered to me. They asked me to fill in a claim form which I did, they asked me to send photos of my property which I did. Then they say sorry we have delivered it and there is nothing we can do. This company is disgraceful and I am not prepared to loose £165. I wish I had read the reviews before and so many people have had the same thieving experience. Do not order from these people and they are complete con artists. I have sent email after email l; message after message and they are now simply ignoring me. This is an outrage in this day an age: Dpd are the same and their reviews are shocking too. They can not just take my money and leave me with nothing. They sent a photo of a package but I do not recognise anything in the picture plus they do not even care. This company should not be allowed to trade and I will take it further
January 10, 2023
Unprompted review
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
I can confirm a full investigation into your delivery has been raised by ourselves, DPD and PayPal into your delivery. I can confirm all three parties have confirmed that the parcel was successfully delivered to the address you entered.
DPD provided a delivery photo to show the parcel being accepted at the address, a person can be seen in the delivery photo taking in the parcel.
The GPS location provided shows the driver was marked at the correct address when the delivery was made. Google street maps has also confirmed that your house and address, matches the delivery photo provided by the courier. This was confirmed by an identical matching step and the images you provided of your address.
All the evidence we have gathered ourselves and the evidence provided by DPD confirms that the delivery is compliant, and was made to the correct address. As this is the case we are not able to investigate your claim any further.
Kind regards,
Brown Bag Customer Services
Only ordered one item for xmas arived…
Only ordered one item for xmas sheepskin slippers arived on time, the item was how it was described.
January 9, 2023
Items never recieved…
I ordered 2 pairs of jeans on the 17/12/2022. A couple of days later I got a message saying that they had been delivered through my letterbox. My items were not posted through my letterbox, this was very frustrating as I needed them for a trip away over Christmas. Fast forward to the 8/1/23. I still have not received my items. I am still waiting for a response from Brown Bag and the delivery company. I am currently out of pocket and without my items. Brown bag doesn’t have a number you can call which means you have to talk to them via web chat, i find this quite annoying as in situations like this it is much better to be able to speak to someone directly. I am extremely unhappy with the service I have received. I will not be buying anything from this company again.
December 20, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
Apologies you experienced a problem with your order.
We currently have a denial of receipt investigation open with the courier. As a letterbox delivery is deemed as one of their safe delivery locations, the investigation needs to be conducted in full.
We have chased this with them recently and as soon as we receive a response from Evri, we will be back in contact to update you.
Apologies for any inconvenience caused and thank you for your patience.
Kind regards,
Brown Bag Customer Services
We had to contact company as my…
We had to contact company as my purchase didn’t arrive and they re sent using DPD and it arrived next day. Excellent service
December 23, 2022
great wee company…
15502611096428Z great wee company , fast quick delivery's only not so good is the waiting or not getting order conformation , had a problem today called DPD to ask why they were so late ,was told by then Brown bag did not by my name and street addy ,so was a bit upset at BB but it did get delivered with my name on it
January 7, 2023
Unprompted review
I haven't received an order I ordered…
I haven't received an order I ordered mid December
December 12, 2022
Reply from Brown Bag Clothing
Hello,
Thank you for your feedback.
I have checked your tracking and can confirm your parcel was marked as delivered on the 23/12/2022.
I have now reached out via email and sent over the tracking details to confirm this. If you need any further assistance please don't hesitate to contact us.
Kind regards,
Brown Bag Customer Services
Great Delivery, Great Choices of clobber!!
January 2, 2023
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