Brown Bag Clothing Reviews 

1,290
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I found this company on the internet last week. I think I remember using them regularly about 20 years ago when they stocked Prada. I couldn’t believe their prices of True Religion! Seemed too good to... See more

Rated 5 out of 5 stars

Everyone needs to calm down Orders take around a week to come there was not a confirmation email but just have some patience. Authentic items arrived on time for me and the reason it’s directi... See more

Rated 4 out of 5 stars

would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to t... See more

Rated 4 out of 5 stars

Aimee was great in helping me with my order, as trying to do so via their app was not working when getting to pay for my goods. Contacted customer services l whom were prompt with their reply (well... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Streetwear Store

About Brown Bag Clothing

Written by the company

Here at Brown Bag Clothing, we strive to offer the best prices on men's designer clothing. With a wide selection of designer polo shirts, shorts, t-shirts and all your wardrobe must-haves, we can confidently say we have you covered.

Whatever style you rock, we've got the most desirable clothes and footwear at the perfect price. With new parcels arriving every week loaded with all your favourite brands, including True Religion, Luke 1977, Lyle & Scott, New Balance and many more

Visit our new in section to see the latest additions with new designer jackets and sweatshirts at affordable prices for all. We genuinely have a style for all tastes, get some streetwear from Diesel or something more contemporary from Farah which works well for everyone

We have outstanding customer service here at Brown Bag. With such an extensive brand portfolio comes responsibility.

With every purchase we aim to provide peace of mind. Not only this — but if you have any issues with your shopping experience — then our customer service team is more than happy to assist you.

Another benefit when you shop with Brown Bag Clothing is the variety of payment options. Klarna: buy now, pay later offers a more straight-forward and stress-free shopping experience.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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4.2

All reviews

(1,290)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always first class service

Always first class service, I recently had an issue with a major high street outlet,their customer service was awful, it's an established name too, I won't consider them again now. Brown Bag are first class and ethical

January 13, 2023
Rated 5 out of 5 stars

Great value

Really pleased with this purchase. Superb quality Lacoste product at an excellent price. Fit is spot on. Quick delivery and kept updated throughout. Impressed on all counts.

January 3, 2023
Rated 4 out of 5 stars

would been a lot better if you supplied…

would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to textfor 1 hrs time slot and was told you did not provide full address ? will buy again ps what he VERYNHELPFUL IF YOU COULD RELY TO 1 EMAIL

January 7, 2023
Rated 1 out of 5 stars

Poor customer service

Ordered item that needed exchanging for smaller size. Still no replacement or confirmation of being dealt with in over a week. Contacted on contact form which has also been ignored. Awful communication and service.

January 12, 2023
Unprompted review
Brown Bag Clothing logo

Reply from Brown Bag Clothing

Hello,

Thank you for your email.

Apologies you have not received your exchange.

Our current processing time is for all return sis 7 working days from the delivery date due to a high volume of Christmas returns. Unfortunately I am not able to locate your order to check on the status of your return without the order number.

Please get in contact with us via email with your order number so we can assist you further with this.

Kind regards,
Brown Bag Customer Services

Rated 5 out of 5 stars

Delivered earlier than expected

Delivered earlier than expected, was kept updated frequently, an clobber looked better on myself than the model, altogether very pleasing, have already placed my next order, 👍🏻👍🏻👍🏻Brown Bag Clothing.

January 3, 2023
Rated 1 out of 5 stars

I bought an item and it got damaged in…

I bought an item and it got damaged in first wash . I returned them and they said it’s not their fault and returned the item

January 10, 2023
Unprompted review
Brown Bag Clothing logo

Reply from Brown Bag Clothing

Hello,

Thank you for your feedback.

I can confirm your item was subject to a full inspection by the quality control team.

After looking into it it was deemed that the item was deemed not to be faulty.

As the item you purchased has no yellow fabric on it and it has been stained yellow after the first wash, this appears to have been a colour run from another item or excessive use of degertent.

As this is the case the return has not been accepted and will be sent back to you.

I apologise if this is not the outcome you desired.

Kind regards,
Brown Bag Customer Services

Rated 5 out of 5 stars

Great site

Great product, great communication, delivered on time. Love this site and amazing prices in the sales!

January 10, 2023

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