BBSTORE Reviews 48

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just needed to share our experience, we purchased a Bose Wave SoundTouch system from BBStore in November 2016 and were delighted with the quality and sound. Recently we had problems with CDs, which wo... See more

Rated 4 out of 5 stars

Some minor communication issues - just not appearing joined up at times. I had not used the store before but ultimately, the price was excellent, the product as described, promptly delivered and I wou... See more

Rated 5 out of 5 stars

Bought the Bose Soundlink Mini II speaker. I ordered on line after price comparing and BB Store offered the best deal. Ordering was easy and I got the usual email confirmation. The product arrive... See more

Rated 5 out of 5 stars

Before purchasing a Bose speaker as a gift for my partner I researched prices, post and packaging costs and overall satisfaction of customers. Although I'd not heard of Bbstore it came high on the lis... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

BBstore is conveniently situated just off Monmouth Drive on Avery Road, Sutton Coldfield, just a 15 minute drive north of Birmingham city centre. There is ample free parking outside & also to the rear of the store. We display the complete portfolio of Bose products, including the WAVE music systems, which are only displayed in Bose stores and are available to purchase directly from us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good service and fast delivery

Before I purchased on-line, I called the store to see if the product was right for me. The member of staff was very informative and knowledgeable about Bose products. After a 10 minute conversation I was happy with all information I had been given and continued to purchase my product online. Delivery was promo and well packaged. I will be buying from BBSTORE in the future.

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Our purchase arrived quickly. It was undamaged and we are really pleased with the item.

April 26, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I know very little about the technical side, being a single woman of 50-ish and still love to listen to CD's and radio, but that was not a problem for me as everything was explained and help was always available, without having to go through, press 1, press 2..blah blah
When I required a cable, to my surprise it was on my doorstep 10.00hrs the next day, now that is brilliant service.
I also have the confidence to update in the future, when new equipment becomes available, as I know the customer service and technical advice will be 100% as it has been till now.
My son who is 27 was so knocked out by my systems and the service he has started to build his own sound system with Bose. I am not too old to teach him to appreciate quality.lol

April 24, 2016
Unprompted review
Rated 5 out of 5 stars

Lowest price and prompt delivery.

I was looking for a Bose mini speaker. Bbstore came up the cheapest on an Internet search. Ordering online was straightforward and the speaker was delivered promptly.

April 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I purchased a sound link mini from bbstore and was very happy with the service and quick delivery. Would reccomend

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

Rang up as i had a few questions before purchasing a SoundTouch 30, Great Personal Service and answered all my questions, Will highly recommend BBSTORE as they where the cheapest online and very knowledgable.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

I contacted the store by phone and received great personalised service. I needed something quickly and the store customised my order to include first class delivery. I received the goods on time and was very satisfied with the goods and the service. Thank you.

March 29, 2016
Unprompted review
Rated 5 out of 5 stars

Bbstore for Bose

Before purchasing a Bose speaker as a gift for my partner I researched prices, post and packaging costs and overall satisfaction of customers. Although I'd not heard of Bbstore it came high on the list so I decided to go ahead and make my purchase with them. Even though I could have purchased locally, even with postage costs the Bose worked out cheaper purchasing from Bbstore. Customer service was excellent as was communication. My Bose speaker arrived supper quick, well packaged and ready to go. I would highly recommend Bbstore to anyone thinking of making a purchase with them.

March 28, 2016
Unprompted review
Rated 4 out of 5 stars

Great offer price.

Some minor communication issues - just not appearing joined up at times. I had not used the store before but ultimately, the price was excellent, the product as described, promptly delivered and I would use them again.

March 28, 2016
Unprompted review

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