BBSTORE Reviews 48

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just needed to share our experience, we purchased a Bose Wave SoundTouch system from BBStore in November 2016 and were delighted with the quality and sound. Recently we had problems with CDs, which wo... See more

Rated 4 out of 5 stars

Some minor communication issues - just not appearing joined up at times. I had not used the store before but ultimately, the price was excellent, the product as described, promptly delivered and I wou... See more

Rated 5 out of 5 stars

Bought the Bose Soundlink Mini II speaker. I ordered on line after price comparing and BB Store offered the best deal. Ordering was easy and I got the usual email confirmation. The product arrive... See more

Rated 5 out of 5 stars

Before purchasing a Bose speaker as a gift for my partner I researched prices, post and packaging costs and overall satisfaction of customers. Although I'd not heard of Bbstore it came high on the lis... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

BBstore is conveniently situated just off Monmouth Drive on Avery Road, Sutton Coldfield, just a 15 minute drive north of Birmingham city centre. There is ample free parking outside & also to the rear of the store. We display the complete portfolio of Bose products, including the WAVE music systems, which are only displayed in Bose stores and are available to purchase directly from us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Rated 5 out of 5 stars

Dependable & Great Prices...

Despite the website not looking completely genuine the store offers genuine Bose products at the best price I've found in the UK. Their service was prompt and I had no issues with payment or delivery.

I'll be using BBStore again for sure.

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Great choice

I made the correct decision by ordering from this company, delivered when they said and at a very good competitive price

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and friendly staff who give sound advice.

The level of service in specialist retailers is all too often geared to sell the most expensive products rather than what is best for the customer. Pleasantly this is not the case with Bbstore, the staff member in the shop was extremely knowledgeable and friendly and gave sound advice. I have purchased twice from Bbstore and on each occasion the service has been faultless. Their pricing is competitive and the delivery service was exceptional. I will be returning to by yet another component for my Home SoundTouch system.

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Small Store, Second to None

We bought our daughter a Bose speaker dock for Christmas online. Sadly, it was faulty so we decided to take a trip to the BBStore in Sutton Coldfield.

The 2 guys there were so helpful and replaced the unit without quibble despite the surprise that the unit didn't work. They were so good that I left the shop with 2 Soundtouch 10 systems too!! Bravo!!

March 28, 2016
Unprompted review

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