BC Softwear Reviews 

421
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I have used BC software for years so had no hesitation in ordering a Monogrammed bath sheet as a present for my father’s birthday. I selected the 2 to 4 day delivery option. It arrived a week later... See more

Rated 1 out of 5 stars

Don't bother trying to email this company. The enquiries contact (as above) AND on their own website doesn't work. I tried a couple of months ago and didn't get through, but I risked a purchase any... See more

Rated 5 out of 5 stars

Anyone who is trade at least as they have another general customer set-up. However the dressing gowns (super soft) we ordered as samples were dispatched promptly and will be followed by an order for... See more

Rated 1 out of 5 stars

We have ordered several things but their website is very miss leading we were sure we ordered the sleepers and we only got the sleepovers bag. Jokers

Company replied

Company details

  1. Skin Care Clinic

Information provided by various external sources

BC Softwear are UK's leading independent textile suppliers of Spa Linen, Luxury Bathrobes, Towels and Slippers. The Company has been supplying many of the UK’s 5 star and boutique Hotels, Laundries, Day Spas and Beauty Salons for over 17 years, with an enviable reputation for the highest quality towels and robes that stay softer and fluffier for longer, with reliable supply and consistent pricing.


Contact info

2.1

Poor

TrustScore 2 out of 5

421 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(421)

1 review in the last 12 months

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Rated 4 out of 5 stars

Too much plastic wrapping

Order arrived promptly. Good delivery communication. Quality of items seems good, although I haven't washed it yet.
The amount of plastic used in packaging was very disappointing - way too much plastic! Items I ordered are non-breakable, so all that non-recyclable plastic was absolutely unnecessary. Please look into alternatives such as recycled paper or potato starch 'plastic' wrapping. Being in the wellbeing sector I also care deeply for the wellbeing of the planet.

October 28, 2018
Unprompted review
BC Softwear logo

Reply from BC Softwear

Good Morning Ariadne,

Thank you for your review.

We have actually recently made a pledge to reduce our plastic which goes out with our orders. Although they are all recyclable plastic, we want to reduce the amount that is going out in the first place. Soon all orders will have a single bag within an cardboard box to protect from dirt and moisture, which again will be a recyclable bag.

Thanks

Rebecca

Rated 5 out of 5 stars

Fantastic quality of bedding!

Fantastic quality of bedding and towels! Me and everyone from Healing Arts want to give a big thank you to BC Softwear and can’t wait to place our next order soon!

October 15, 2018
Unprompted review
Rated 5 out of 5 stars

Sumptuous.

We used the jumbo sumptuous towels at Hassop Hall and found that they lived up to their name. We have now purchased them for our holiday cottage and home and are not disappointed. Can’t recommend them highly enough.

September 30, 2018
Unprompted review
Rated 4 out of 5 stars

I ordered 2 personalised bathrobes

I ordered 2 personalised bathrobes. They arrived promptly and were very good quality although they did shed quite a bit when they were unwrapped and after initial washing, I’m sure this will be short lived. Very happy with my purchases.

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Bath robe

Bought a large size for a friend who couldn't find one elsewhere that was comfortable and a perfect fit .

September 26, 2018
Unprompted review

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