I have used BC software for years so had no hesitation in ordering a Monogrammed bath sheet as a present for my father’s birthday. I selected the 2 to 4 day delivery option. It arrived a week later... See more
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Don't bother trying to email this company. The enquiries contact (as above) AND on their own website doesn't work. I tried a couple of months ago and didn't get through, but I risked a purchase any... See more
Anyone who is trade at least as they have another general customer set-up. However the dressing gowns (super soft) we ordered as samples were dispatched promptly and will be followed by an order for... See more
We have ordered several things but their website is very miss leading we were sure we ordered the sleepers and we only got the sleepovers bag. Jokers
Company replied
Company details
Information provided by various external sources
BC Softwear are UK's leading independent textile suppliers of Spa Linen, Luxury Bathrobes, Towels and Slippers. The Company has been supplying many of the UK’s 5 star and boutique Hotels, Laundries, Day Spas and Beauty Salons for over 17 years, with an enviable reputation for the highest quality towels and robes that stay softer and fluffier for longer, with reliable supply and consistent pricing.
Contact info
Unit 2a St. Peters Road, SL6 7QU, Maidenhead, United Kingdom
- +44 (0)845 210 4000
- enquiries@bcsoftwear.co.uk
- www.bcsoftwear.co.uk
2.1
Poor
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Arrived in a good amount of time.
Arrived in a good amount of time.
Towels are very soft & not very thick, which is what I need.
October 22, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Excellent!
Very glad to have found these sun lounger covers - excellent delivery turnaround too!
October 21, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
So pleased with my order
So pleased with my order, it was fast. Great quality. I will definately be using this business in the future
October 20, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Beautiful soft towels I got mine in…
Beautiful soft towels I got mine in sale so amazing price as well
October 20, 2019
Unprompted review
Reply from BC Softwear
Amazing quality at amazing prices!
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
First class.
October 17, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
good Quality, fair price
Excellent quality blankets at a reasonable price. Highly recommend.
October 17, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Very quick turn around from order to…
Very quick turn around from order to delivery
October 14, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Quick service
Quick service. Lovely soft towels! Very pleased with customer service and will certainly buy from here again.
October 7, 2019
Unprompted review
Reply from BC Softwear
Thank you for your great feedback, we look forwarding to having you as a valued customer.
Lorraine
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Delighted with my product and fast…
Delighted with my product and fast delivery 😊
October 3, 2019
Unprompted review
Reply from BC Softwear
Thank you for your review and great feedback.
Lorraine Lambden
Customer Service Manager
Speedy delivery and simple order…
Speedy delivery and simple order process. Very happy
October 1, 2019
Unprompted review
Excellent customer service
Excellent customer service , good product , excellent quality
September 26, 2019
Unprompted review
Very good service.
September 23, 2019
Unprompted review
They are described as Egyptian cotton…
They are described as Egyptian cotton on the website, but on the actual towel label there is no mention of them being Egyptian cotton, only a very large cheap looking black and gold label describing them as cotton.
They are not brilliant white have an almost yellow tinge to them, very disappointed!
September 20, 2019
Unprompted review
Reply from BC Softwear
Good Afternoon,
Thank you for your review. As a specialist in towelling for the last 18 years we have found that if we dye our towels with a yellow tinge this ensures they stay white for longer. Many other companies will dye their towels with a blue tint which will speed up the process of them going grey. Our labels are 2.5cm x 3cms on the back of the towel in white. To enable us to keep our labels small we have the essential information required. All Sumptuous towels are 100% Egyptian cotton.
If you have any questions please feel free to email enquiries@bcsoftwear.co.uk and we will be happy to help.
Kind Regards,
Andrew
Excellent products
Excellent products, I got the bronze deal for the bed sheets and towel plus the blanket and all are great quality and look fab!
September 12, 2019
Unprompted review
Amazing towels we have already had a…
Amazing towels we have already had a set of these that are still going strong had 5 years but wanted to get another set in another colour. Highly recommended we use on our sunbeds in our Spanish property 👍
September 7, 2019
Unprompted review
Good large luxury towels at an…
Good large luxury towels at an affordable price
September 2, 2019
Unprompted review
Very prompt service and delivery with…
Very prompt service and delivery with amazing quality products from an easy to use website.
August 26, 2019
Unprompted review
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