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Rated 1 out of 5 stars

Hideous company. Spent too much money and can't even qualify now. What do I do now they've liquidised?? They didn't even bother claiming my units.

Rated 4 out of 5 stars

While there were some time delays with marking due to some staff changes during the course, overall the service offered was professional. Once the same tutor was then appointed (no more staffing issue... See more

Company replied

Rated 5 out of 5 stars

Fab knowledgeable tutors, work marked and returned swiftly. Although a few niggles with dates and location for practicals, all were dealt with and reslolved and thoroughly enjoyed the course. Massive... See more

Rated 5 out of 5 stars

Awesome course. Well scripted and organised, lots of easily digest3d information about the body and how it works on all accounts. Great teahers, wouldn't have found a better load of tutors for the job... See more

Company replied

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3.3

Average

TrustScore 3.5 out of 5

64 reviews

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Rated 1 out of 5 stars

Hideous company

Hideous company. Spent too much money and can't even qualify now. What do I do now they've liquidised?? They didn't even bother claiming my units.

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

I am also in the same boat

I am also in the same boat, was just about to send coursework over and my emails kept bouncing back,I then went online to find the company has gone bust.

I don’t even know where to begin to get my money back!

Such a waste of time and money.

December 8, 2019
Unprompted review
Rated 1 out of 5 stars

Be a better you no replies?

So I am seeing reviews about beabetteryou company. I am coming towards the end of my level 2 and 3 also and cannot got in contact with anyone. I am so shocked! Does anyone Know what’s going on?

November 30, 2019
Unprompted review
Rated 1 out of 5 stars

I am now stuck paying for a…

I am now stuck paying for a qualification for the next 2 years that I have. I chance of getting.. I actually did pass my L2 but they haven't issued the certificates! Tried to find the open fb group but couldn't...

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

HI guys,

HI guys,
I am in the same boat - I was just about to pass Level 2 and have paid in full and just received the letter saying the company is in liquidation. I am not sure how many of us there are but we should all pull together to discuss the best way to handle this. I am not sure whether we can transfer to another provider as I have done the majority of the Level 2 work and passed all the workbooks (just had to do the physicals) and I've just started Level 3 too. I just created an open group on Facebook - it's called "Be a Better You liquidation" - hope you can find it.

I am super angry too!

Hope this works, Louisa

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

Hi Everyone,

Hi Everyone,

Like most of you, I have sent course work in and have heard nothing. Some digging has lead me to find out Be a better you have gone bankrupt.

You need to contact YMCA as they are the governing body.

I have done this today and have no idea where I stand with what I have already passed and what I can do in regards to getting my money back.

So P****D Off!!!

October 30, 2019
Unprompted review
Rated 1 out of 5 stars

Complaint

i sent in my last bits of level 2 corrections and I haven't heard from my tutor in over 3 weeks, my emails are not sending to neither my tutor or the main support. i cannot contact them as the phone number is unavailable. It also stats on the website it is permanently closed??

i have my whole of Level 3 to get finished!!! i am worried this is now not going to get completed?

i have paid in full, has the company gone bust?

October 29, 2019
Unprompted review
Rated 1 out of 5 stars

What do we do!????

I have a deadline for the 2nd November and it seems the company is dissolved. All emails bouncing and phone numbers not active anymore. I’m fuming, this is affecting my work big time!

October 27, 2019
Unprompted review
Rated 1 out of 5 stars

words cannot even describe....

I’m in the same position I started my course on the 5th of June this year and I have my practical left to go and the last I heard from my tutor was the 7th of October and cannot get a response. I’ve tried numbers and emails but nothing!! And the address is now a leisure centre with the same name, did some digging the company Be a better you franchising applied to be dissolved in late June This year and dissolved in September I’m absolutely fuming and I feel so sick I paid in full and they have completely Breached their contract!!! .😡😡😡 what I did is i contacted citizens advice bureau and they told me to write a letter to the company to start with. so anybody in the same boat get some advice from them.if anybody wants to talk and is in the same boat I’m on Facebook kristyknowles

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing course, Amazing teacher, Amazing experience

I started my Be a Better You Level 2 and Level 3 course with a passion but no knowledge of the industry!
I left 8 weeks later with a solid gold pass mark, qualified as a Fitness Instructor and a Personal Trainer, and armed with more knowledge than I could ever have imagined having. This is all thanks to my tutor Nick, who was so kind, professional and fantastic at teaching us! I made great friendships while I was there, and always felt so supported. I wouldn't hesitate to do future courses with Be a Better You again, and will forever be thankful that I chose them to study with! Thank you guys for all your help :)

August 7, 2019
Unprompted review
Rated 3 out of 5 stars

Classroom training is amazing, let down by false support promises after!

I chose Be a Better You as they offered classroom learning which I feel is important. The trainers were great fountain of knowledge, (Nick and Gabby) and I was impressed at how much their technique was delivered. Even practical info and assisting to ensure the highest level of training for when training clients.

The after care I found to be poor since passing, no guarantee of interview despite the promises, no assistance with photos and website which was part of my package.
There has been a turnaround of staff in admin and so far trying to just get away with not giving what I agreed to!
If this can be resolved a 5 star, but I've been patient while they recruited, to be told it's not a service they now offer! Disappointed.

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

i passed my level 2 and 3 PT with Be A…

i passed my level 2 and 3 PT with Be A Better You, honestly everyone was so nice and helpfull, before i started the course i thought i will never pass but the help and support i got from the staff and teachers made it easier for me. i really recommend them to anyone wants to do PT. and also the price was really great compare to other companies. thank you so much Be A Better You

July 1, 2019
Unprompted review
Rated 1 out of 5 stars

Farcical and overpriced

Don't seem to be interested in dealing with complaints in a timely manner.
Face to face course is overpriced and unnecessary if you have a basic knowledge of gym based exercise.
Structure of the course is absurd and the answers to an entire workbook was clearly published online by the company that produced it and it was not even password protected.
Attitude of admin staff was moronic at best.

May 17, 2019
Unprompted review
beabetteryou.com logo

Reply from beabetteryou.com

Dear Michael

I am so very disappointed and sorry to read that you are unhappy with your course. I also have to say that I am shocked to see a 1 star rating as in your course feedback you wrote that your tutor was 'Excellent, informative, motivational and interesting'. You also scored 'The quality of teaching on your course' and 'The feedback you received during your course' as Good.

I did try to open lines of communication with you in an email on the 2nd of April, but you responded by saying 'I would not wish to be involved in any further discussion'. I also attended your course on the 4th of April, we spoke and you appeared fine. Ultimately I made myself available to discuss your issue, but you were not willing.

In terms of your comments relating to the course, the structure of the course is designed to give you the best chance of learning, passing the course, and working as a PT. We have not received this complaint previously, but I will look into this with our Tutor Manager.

Regarding your comment about the workbook being published online, this was not on our website therefore I think it is slightly unfair that you bring it up as a negative on our side. We have informed the company that have this on their website and removed the serial number from our workbooks as soon as you made us aware of it, you were also thanked for highlighting this.

Ultimately you successfully completed your Level 3 Diploma in Fitness Instructing and Personal Training and from what I saw of you and upon reading your workbooks, your knowledge is excellent. The course has really helped you develop your skills.

I am always available to speak to students and receive feedback, by all means give me a call to discuss further.

All the best

Damian
Be A Better You - Training

Rated 5 out of 5 stars

Amazing tutors and great course to learn

May 15, 2019
Unprompted review
beabetteryou.com logo

Reply from beabetteryou.com

Dear Patrice

Thank you so much for your kind words and completing your Level 3 Diploma in Fitness Instructing and Personal Training.

All the best for the future.

Damian
Be A Better You - Training

Rated 5 out of 5 stars

Brilliant course provider!

Amazing course options and study options. Allowed me to study while working full time, and at a really reasonable price. The course content was relevant and up to date. My tutor Matt has been such a great support and Be A Better You have been amazing! I will be back for more courses!

May 8, 2019
Unprompted review
beabetteryou.com logo

Reply from beabetteryou.com

Dear Kealey

Wow, great feedback... Thanks!

Matt will be very happy to hear he did a great job.

All the best for the future.

Damian
Be A Better You - Training

Rated 5 out of 5 stars

Had a absolutely wonderful time

Had a absolutely wonderful time. Learnt everything I needed to become a PT.
Would definitely recommend to anyone who is interested in working in fitness industry

May 2, 2019
Unprompted review
beabetteryou.com logo

Reply from beabetteryou.com

Dear Seira

So very happy you enjoyed your level 3 diploma in fitness instructing and personal training course, you're ready to start your career as a PT!

All the best for the future.

Damian
Be A Better You - Training

Rated 5 out of 5 stars

Personal training review

I've travelled to the UK to improve my knowledge of the fitness industry and chose be a better a you. The course covered numerous subjects from nutrition to physical fitness to dealing with different kinds of clients.The access to the gym made the course more tangible and allowed me to perfect everything studied and put it into practice.highly recommended if your interested in a holistic health and fitness career.

April 29, 2019
Unprompted review
beabetteryou.com logo

Reply from beabetteryou.com

Thank you so much for your positive review, we're pleased you enjoyed your 'Level 3 Diploma in Fitness Instructing and Personal Training'.

We have been training PTs for 10 years now, it is always nice to see when people travel to the UK and choose us to do their course with 'Be A Better You'.

All the best for the future.

Damian
Be A Better You - Training

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