I placed my order through the online store and the tiles themselves were well-priced and look great. The delivery went smoothly, despite tradies blocking the driveway. My only complaint is that once t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
With over 60 years-experience behind us, we are here to help make your renovation or new build journey fun and easy.
To help you make great decisions we’ve created our amazing What’s My Style Quiz which will give you your style and a personalised style booklet in just 3 minutes. And to help you visualise your dream space use our BeVisual Live tool.
When you choose Beaumonts, you’ll also get Australia’s biggest and best tile range, a stunning Hard Flooring range and beautiful bathroomware.
225 Marion Road, Marleston 5033, National Support Office, Adelaide, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have recently ordered tiles for our ensuite renovation where Christana at Mittagong Beaumont's was extremly helpful, friendly, and professional. Order arrived as scheduled with follow up SMS and call from Bundy and Ben, who were also helpful and flexible with changes to delivery requirements. We are extremely pleased with the purchased products that are being laid today!

Reply from Beaumont Tiles
The team member at the Shepparton branch was outstanding in her advice and product recommendations, particularly given that I visited in person only to select tiles while the actual purchase was being processed through the Toowoomba branch for our renovation project.
Delivery was completed ahead of expectations, and communication regarding delivery scheduling and special handling instructions was clear, proactive, and reliable throughout the process.
Overall, the experience was seamless from start to finish.

Reply from Beaumont Tiles
Great customer service. They know their products and very professional. Great contractor/ trade relations. Highly recommend

Reply from Beaumont Tiles
We purchased Microtec Tundra Ash floor tiles for two large bathrooms and a laundry on the basis that they were promoted as easy-to-maintain floor tiles. Unfortunately, this has not been our experience. The tiles are extremely difficult to clean. Despite being sold Beaumont-recommended cleaning and preparation products specifically for ongoing maintenance, nothing effectively cleans these tiles. Dirt and grime build up very quickly, and the only way to remove it is by physically scrubbing the tiles with a magic eraser and floor cleaner, which is entirely impractical for everyday use. This is not a reflection on the Casula store — Beaumont Casula have been lovely and helpful throughout. However, the issue lies with the product itself and how it is represented. These tiles should not be marketed or sold as easy to maintain. They are anything but, and the level of ongoing effort required to keep them clean is unreasonable for bathroom and laundry flooring. I believe this warrants review, as the product does not perform as reasonably expected for its intended purpose.

Reply from Beaumont Tiles
Ordering is easy. Delivery is easy. Tax Invoice is rubbish. An order confirmation email with Tax Invoice at the bottom is terrible. A PDF attached Tax Invoice isn't hard.

Reply from Beaumont Tiles
I ordered tiles recently from Beaumont's online. They came in when they said they would. They were exactly as expected. Added bonus they were on sale! Always a win!

Reply from Beaumont Tiles
Kathryn was amazing, so patien, knowledge and thorough, made the experience so much more enjoyable. Highly recommend

Reply from Beaumont Tiles
Easy checkout but disappointing that I was charged $99 dollars for two boxes of tiles to be delivered. I would have understood if I have a huge order. Not only that they were delivered and the driver left them at my doorstep and not even pressed the bell to let us know. Disappointed

Reply from Beaumont Tiles
Great experience, fast delivery, reasonable price.
(but don’t be annoying with the 100 reminders to review. Pay for your marketing analysis not suck up consumer free time)

Reply from Beaumont Tiles
Great customer service, the Ingham crew are so helpful and friendly.

Reply from Beaumont Tiles

Reply from Beaumont Tiles
Nelson was fantastic to deal with , He is professional, always clearly spoken . He went above and beyond to ensure everything had run smoothly us. Nelson was very welcoming and made the whole process stress free for me and my husband. I truly appreciate his dedication and friendly approach. We Highly recommended him. And next time we will accept the offering to a coffee nelson . Once again, thank you for your amazing work and all the best with your new job

Reply from Beaumont Tiles
99$ delivery fee and the proof of delivery shows the wrong address/property and order details.
Edit: all sorted by Beaumont tiles. Item delivered without any issues.

Reply from Beaumont Tiles
Great customer service at Fyshwick, disappointing in Mitchell.

Reply from Beaumont Tiles
Jessica since day one was polite informative suggestive and practical. Her knowledge and understanding of what we were trying to achieve was first class. Beaumont Cairns South store ***** stars and even supplied a list of tilers I could contact. Now that's 5 Star service - the tiler was just as amazing!

Reply from Beaumont Tiles
Stephanie at North Manly is excellent. She was patient, knowledgable and went the extra mile when we needed post sales service. The store had a great selection and plenty of space and assistance. I would not hesitate to use Stephanie One and the team at North Manly for any tile work - large or small.

Reply from Beaumont Tiles

Reply from Beaumont Tiles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.