Beauty & The Bear Reviews 

323
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These are my favourite hair vitamins and I literally could not be without them now. Not only have they made a difference to my hair skin and nails but there has been significant improvement to my ener... See more

Company replied

Rated 5 out of 5 stars

Really glad I tried these! Ordered after checking reviews and price seemed reasonable compared to alternatives. Taken hair extensions out due to lockdown and hoped to grow my hair naturally after it w... See more

Company replied

Rated 5 out of 5 stars

Fantastic product. Arrived quickly. They taste delicious, and after only a few weeks I've seen a definite improvement in my nails (which are now unbreakable), and my previously limp hair is fuller and... See more

Company replied

Rated 5 out of 5 stars

5*s for delivery service!!! I ordered a 3 months supply yesterday afternoon and they arrived early this morning 😊. I have a lot of breakage around my face from bleaching my hair and heat damage so... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Unleashing your natural beauty has never been so easy, so cute, or so delicious! Beauty &The Bear provides essential vitamins to encourage stronger, longer, fuller hair as well as healthier skin and nails.


Contact info

4.1

Great

TrustScore 4 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(323)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

I have been using gummy bears for some time and my nails are now so much stronger, no more breaking. Speedy delivery. Would recommend

April 27, 2022
Rated 1 out of 5 stars

Haven't received my order number nor…

Haven't received my order number nor order! Poor customer service! Haven't heard anything back and its been a week now! Sent multiple emails, still nothing! Absolutely disgraceful customer service and i am not happy at all!

April 19, 2022
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi there,

Thanks for reaching out and sorry about this inconvenience.

We are more than happy to solve this issue but unfortunately we haven't received any emails regarding an order number missing.

Can you please email us at help@beautyandthebear.com and we will reply as soon as possible to solve this issue.

Apologies again about this inconvenience.

Thanks,
Beauty & The Bear Team

Rated 5 out of 5 stars

Sugar free version now available!

I have been waiting for the sugar free version of the gummy bears for a long time and after promises that they would be available 'by next week', which they weren't, reluctantly decided that I would go for the normal bags as I didn't want to wait any longer. However, I will buy again but when the sugar free ones are available.

Update on 05/05/22 - Having received a reply from Beauty and the Bear to advise the sugar free version were now available and that there was a flash sale, I have now bought the sugar free version! Thank you for excellent customer service and now back up to 5 *****

April 18, 2022
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Sue,

Thanks for reaching out and sorry about the sugar free situation.

We had some technical issue but they are now available on our website.

Thanks so much for your feedback!

Best wishes,
Beauty & The Bear Team

Rated 5 out of 5 stars

REALLY DOES WORK !

Pros:
+ It really does work, naturally i have very dry hair/skin and brittle nails. By taking these on and off for months I've personally noticed a big difference for me (grew an inch and my nails are no longer brittle - my hair doesn't grow very fast normally)
+ Gummy bears are really yummy and cute
+ Friends have noticed a big difference and commented, without me fishing for a compliment ...
+ Had no issues with spots or breaking out, infact i normally get a bit of dry skin and it's alot less dry

Cons:
- You have to be consistent with the product and patient, taking it for 4 days won't make any long term difference ... your body also takes time to consume / process the vitamins.
- I take breaks because i am conscious of over consuming vitamins
- It won't change your dna, if you have fine hair you will still have fine hair.

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

They arrived promptly

They arrived promptly. I've only just started taking the Gummie Bears so too early to tell how good they are but the friend who recommended them found they really helped her hair grow back after glandular fever. I had lond covid for 6 months and lost a lot of hair so hoping they work for me

April 6, 2022
Rated 5 out of 5 stars

Long time I suffered from hairloss…

Long time I suffered from hairloss until I found the Beauty& The Bear. I take these gummies 3 month, and my hairloss is much less then before, new hairs coming a lot and the taste is also good. I ordered 3 more month supply. Fast delivery!

March 15, 2022
Rated 1 out of 5 stars

This is my favourite hair vitamins

This is my favourite hair vitamins. I have used them over the year. I have ordered twice 2x3. I have not received them. I called the Royal Mail as they said they will send it via them. I gave them all my detail and they said it has been delivered to different address in my area. And they were we not able to give you the detail. I am so pissed off. I spend like £74 for nothing😭 also, I have emailed to the email in the website for help and I didn’t get response at all!!

March 8, 2022
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Kisanet,

Thanks for reaching out and sorry about this inconvenience.

We are more than happy to solve this issue but unfortunately we didn't receive any emails from your side. We just emailed you now so hopefully we can fix this as soon as possible.

Apologies again for this situation.

Best wishes,
Beauty & The Bear Team

Rated 5 out of 5 stars

Fab results

I've been taking these gummies for only 3 months and the difference is astounding. My hair is definitely fuller and I keep having to trim it as it keeps growing lol. Also I used to have the most brittle nails that would always break while I was doing the washing up but they're pretty strong now.

February 15, 2022
Unprompted review
Rated 3 out of 5 stars

Bad site no one answering my goods…

Bad site no one answering my goods arrived and money vanished into thin air

I was able to talk to a manager and I was refunded the amount paid, half-satisfied the package you don't know what happened to it, but it's definitely not the seller's fault, I had to rectify so much. Greetings

January 18, 2022
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Moreno,

Thanks for reaching out and really sorry to hear about this inconvenience.

We are currently facing a Covid outbreak and our resources are quite limited hence the slow responses.

As we mentioned in our email today, your parcel is still on the way most probably delayed because of the holidays break but we hope we can fix this so please let us know how you'd like to proceed.

Apologies again about this inconvenience and thank you for your understanding.

Best wishes,
Beauty & The Bear Team

Rated 3 out of 5 stars

Have only been taking for a few days…

Have only been taking for a few days but my hair has been falling out in clumps post 4 months after pregnancy I’ve got a few pimples come up but I’ve always had that so don’t know if they are to blame yet but just after 4 days I feel like my hair isn’t shedding as much and I have so much energy especially for the woman who is anemic and all sorts so even if my hair don’t grow (but have high hopes it will) just the energy is amazing and they taste so good my three year old thinks there sweets lol will deffo recommend wven if it is just for vitamin boost I don’t eat too healthy so this is what I need and if my hair grows absolute bonus 🧡 also I got them on Amazon always trusted 🧡go go beauty and the bear 🐻

December 4, 2021
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Charlie,

Thanks for taking the time to leave us a review. We're glad to hear about your pleasant experience.

Please keep us posted on your results.
Have a Happy New Year!

Best wishes,
Beauty & The Bear Team

Rated 1 out of 5 stars

I have ordered gummies and not recieved…

I have ordered gummies and not recieved them,so i emailed them and was told they were posted and should get to me soon,which was not the case,i then emailed again and the lady emailed back saying royal mail must have lost the parcel and now they have nothing in stock till begining of november and said they can refund me,so i asked her to do a refund and now i have not recieved a reply back..so unprofessional

October 22, 2021
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Safina,

Thanks for reaching out and apologies about this unpleasant experience.

Your parcel was dispatched on the 18th of October and it should have arrived in 1-3 working days. As I mentioned in my email today, Royal Mail must have lost your parcel, this is not the first time when Royal Mail is losing parcels. In 98% of the cases our customers are happy to get another replacement, but unfortunately this time we are out of stock so we would have been able to send it again once we got new stock. We have refunded you so please allow 3-5 business days for the refund to appear in your bank statement.

As I previously mentioned in our today's conversation, we are are small team and unfortunately things can get overwhelming. We sincerely apologise for this inconvenience and we hope that we managed to solve the issue now.

Thanks,
Beauty & The Bear Team

Rated 5 out of 5 stars

All been sorted to my satisfaction very happy with this company

Response is terrible live chat does not exist,
Purchased gummies for a while but this last 6 month batch is horrible.
If there is a problem with them and they sort it out I will order again if not I will go else where and worn people they are not nice.
Just contact me to sort this out ASAP.
I have been on your site no mention that you will be offering both types.
Sugar free and sugar I have 5 packets of these sugar free as was bought as a 6 month deal should I just keep these and you will refund me with 6 months of the original sugar ones when they come in . Just send them out to me when they arrive in 2 months. Or should I send them back and refund me in cash . Hassle !
I have sent my other e mail to you yesterday as required so look this e mail for 6 month order.
I will not post email on this site to be seen by everyone.

August 11, 2021
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Robert,

Thanks for reaching out and really sorry about this inconvenience.
As we are small team we always aim to reply within 24 hours so apologies if this has taken too long for you.

Our current batch of vitamins had the formula slightly changed - there is no sugar added to the ingredients so as you can see from our website the gummies are now sugar free. However, the rest of the formula remained the same.

We are more than happy to solve this issues but unfortunately we couldn't find any orders under your name. As we mentioned in our email we would like to sort this as soon as possible so we will be waiting for your reply.

Apologies again for this inconvenience.

Thanks,
Beauty & The Bear Team

Rated 3 out of 5 stars

**Update**

**Company have now fully refunded me**

Unfortunately this company think it’s ok to take peoples money and not give them anything in return and then ghost all attempts to contact them. I placed an order on 26th June and 2 weeks later the orders still hadn’t arrived, no tracking info, nothing. The company sent an email saying it’s been dispatched but Royal Mail had never received an item. When I contacted they gave a vague explanation as to why this might be. I got a bit suspicious so asked for a refund and at this point they ghosted me. Since then I’ve sent another 2 emails asking for either a refund or simply to receive what I had ordered in the first place. Yet no reply still, I have no choice but to report to my bank as fraudulent. I would avoid at all costs and spend your hard earned money elsewhere.

July 17, 2021
Unprompted review
Beauty & The Bear logo

Reply from Beauty & The Bear

Hi Jamie,

Thanks for reaching out and really sorry about this inconvenience.
As we are small team things can get really busy so apologies if this has taken too long for you.

As we mentioned in our conversation, Royal Mail might have probably lost your parcel and couldn't update the tracking link. Hope that this issue is solved now and we really thank you for your understanding.

Thanks,
Beauty & The Bear Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look