Great Service but an Expensive One, for this reason i will leave 4 stars.
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Review summary
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Reviews shaping this summary
Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more
Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more
Company replied
Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more
Company details
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.9
Great
9K reviews
Replied to 67% of negative reviews
Typically replies within 2 weeks
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I sit with my broken foot up and…
I sit with my broken foot up and someone shops for me!
Perfect!
Everything I wanted brought to my door by a really pleasant person.
November 30, 2025
No thanks
Website is painfully slow. Price of groceries is ridiculous. I certainly won't be using them and it's beyond me why anyone would.
November 26, 2025
Unprompted review
Reply from Beelivery
Thank you for your review Audrey. We are sorry that you found our website slow. We will look into this to see if we can make some improvements.
Our prices have to cover paying our drivers more, as they often have to travel far to get to our rural customers, often late at night. They also do the shopping for you, which takes time as the orders are not prepared in advance.
Best wishes.
Absolutely dreadful service
Absolutely dreadful service. Taken money fully well knowing that they couldn’t fulfill the order. Don’t use this service ever… search or locks places near you to see if they are open first… they are probably cheaper too on delivery and you will knew if the place will be able to full fill your needs….: stay away
November 15, 2025
Unprompted review
Everything is massively expensive
Everything is massively expensive! A bottle of milk, £6!!!
November 6, 2025
Unprompted review
Reply from Beelivery
Hi Sean and thanks for your review.
Our 2 pint bottles of skimmed and semi-skimmed milk are 99p, which is cheaper than any other supermarket - including Aldi.
We also have other essential items at cheaper than Aldi, such as Warburtons Toastie loaf for £1.25 and 6 free rande eggs for £1.25.
I just like the convenience of your…
I just like the convenience of your service. You are doing everything right. Please let the scooter riders know that the roads may get slippery soon if cold weather comes, as they might have forgot about this. I would like to be able to add an item by typing it, such as 'Please also buy two sandwiches'. Or 'Please also buy a codeword puzzle book'.
November 1, 2025
Two and a half hours for a delivery…
Two and a half hours for a delivery isn't on!
November 3, 2025
Unprompted review
Reply from Beelivery
Hi, and thanks for your review. We sent you a message asking for further information so we could look into this for you, but you haven't replied. We would love to investigate what went wrong so that we can find a resolution for you and it will also help us improve our service.
We haven't heard back from you but look forward to your reply.
Best wishes.
Fast, easy and reliable
I'm disabled and live with a very elderly relative who is housebound. I also don't drive, and these three things together make it extremely difficult to get to a large supermarket. This is where Beelivery comes in. Fast, consistent and always reliable, they've been an absolute godsend.
November 1, 2025
Came reasonably quickly across town
Came reasonably quickly across town, knocked my window so as not to disturb the other tenant & stood where I could see him.
November 1, 2025
Very impressed with the driver and the…
Very impressed with the driver and the app, we were able to order and have fish and chips delivered when we would not normally be able to.
November 1, 2025
Used twice
Used twice. First time I used I waited half hour as local delivery man. Second time took an hour and a half and was shocked that the delivery guy was coming from over 45 min away. No issues with the delivery man however with the absolute over inflated prices which is fine to a point I expect it much quicker. Probably be cheaper and quicker for me to get a taxi to the petrol station nxt time.
October 31, 2025
Unprompted review
Reply from Beelivery
Hi, and thanks for your review. We sent you a message asking for further information so we could look into this for you, but you haven't replied. We would love to investigate what went wrong so that we can find a resolution for you and it will also help us improve our service.
We haven't heard back from you but look forward to your reply.
Best wishes.
Abusive driver
Driver went to wrong house was abusive to the people there, he rang to say he would no longer deliver. Partner got to house he was at he looked at him and just drive off
Won't use again
April 10, 2025
Reply from Beelivery
Hello Cindy and thanks for your review. We are sorry to hear about a rude driver. So we can investigate this properly please can you confirm that you are referring to the order that was placed on the 9th April 2025? Thank you.
Great Service but Expensive
Great Service but an Expensive One, for this reason i will leave 4 stars.
March 18, 2025
Poor service
This company isn’t very good. They say delivery between 15 - 60 minutes. I waited over 2 hours.
Also they charged me for 1l of brandy and only gave me a 70cl bottle and it was a very inferior brand.
They also charged me double what I would have paid in the shops. Cheaper and quicker to take a taxi if you can.
September 22, 2025
Unprompted review
Reply from Beelivery
Hi John and thank you for your review. The email you provided is not linked to any order and you have said you can't remember the order number. We would like to resolve this for you but would need to locate your order for us to do so. Please could you go back and check which email you may have used, or provide your postcode as we should be able to find your order using that.
Best wishes.
I would not waste any time with this…
I would not waste any time with this company!
They mess you about for hours due to waiting for a driver and then cancel the order!
Cheaper to get a taxi!
February 3, 2025
Reply from Beelivery
Hi Joan and thank you for your review. I have looked into your order and the delivery time was exactly 30 minutes, which is well within our advertised time frame. If you would like to add anything further I would be happy to look into it for you.
Best wishes, Beelivery.
Ordered: Monday, 3rd February 2025 00:01 (GMT)
(Delivery before: 01:05 (GMT) but call driver for time.)
Driver sent: Monday, 3rd February 2025 00:03 (GMT)
Shipped: Monday, 3rd February 2025 00:31 (GMT)
This time was great
This time was great, Mitchell and Steven two best staff, others are inconsistent, late, poor service so overall not a great delivery
October 1, 2025
Reply from Beelivery
Hi Karen and thanks for your review. I have looked at this order and it was delivered in 17 minutes. I have also looked at your last 40 orders and couldn't find one late order and your average delivery time is 19 minutes, with some being delivered in 8 minutes. I am unsure how this could be improved in all honesty and am baffled by the 1 star review.
Thank you for your feedback nonetheless.
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