Avoid at all costs I ordered last week delivery was expected between 19:15 and 19:50 after numerous attempts to contact customer services who said there was an issue with the driver and they would get back to me with a new estimated time they didn’t. I actually got my delivery at 21:30 absolutely extortionate price for delivery for such poor service.

Delivery as time stated. Very expensive prices way over
the top. On my order a substitute was given but no
reason why and no refund on price. Dont think I will
use this again unless really desperate.

Excellent service from ordering to receiving. The courier was friendly and curtious and on time will definitely use them again

Excellent company

Good professional service

For the charges involved, you would expect first-class service. Items are missing, completely misleading and not at all trustworthy. Absolutely appalling

Shocking! Placed an order with an expected delivery time of 30 mins. After 2 hours a driver had still not been allocated. You are 'encouraged' to leave a tip for drivers (which we did) to make your delivery more attractive for them to accept! Never again.

Really not happy with the service provided. Second time I’ve ordered, had a £7.50 voucher and wanted to use it up. Ordered at 8:30pm and still waiting for 3 items at 11pm at night. Why does it take so long. The only thing it can be good for is if you want alcohol after shops have closed, even that takes time! I will never used them again. Even offered a tip £1 extra as I thought they may accept my order faster. Joke. This company needs to sort out its delivery times. 😠

Prompt response and delivery.

The worst and biggest con out there!
I looked into a KFC or Domino's delivery and the choices you are vagueness personified! You can't select specific items, you can't omit certain items. A joke, fact!!!

On time and great delivery.. quality was awesome

Great service.

The speed of delivery

Very quick service and friendly driver (Nick).

The items are too too pricey I only use when I’m really desperate as it’s just too much money

But the delivery guy was lovely

Our shopper went above and beyond. We only got half of our order but knew how hard they are to find. He kept me up to date at all times.
An asset to your company.

First order , guy took a while to get to the place but he was moving in the direction, arrived within the establishment time. Can’t fault him , he was sound , super happy , had a bit of a laugh, a god vibe ! can’t find his driver name ……. And then ……. Next order ….. My delivery time was a 30min time slot , I sat watching the driver on the tracker , they were 15mins away from my house , they sat there in the same spot for an hour , once I completed on the “chat” I was informed that because he has accepted the job I cannot get a refund , so I had no choices but to sit and wait , every time it got ten mins to the delivery arrival time , it moved ten min later again and again , the driver still sat in the same place , they said they had tried to contact him , he called me saying he was on his way and the tracker started moving . ,delivery time from order went from 30mins to 1hr and 30mins ……… Booooooooo!

SOME OF YOUR DRIVERS ARE EXCELLENT BUT SOME ARE NOT. I WOULD LIKE GREATER CHOICE IN THINGS LIKE MEAT. ALSO EXPECTED DELIVERY TIME IS SOMETIMES WAY OFF THE MARK. I BELIEVE THAT SOME DRIVERS ARE COLLECTING MULTIPLE ORDERS FROM DIFFERENT CUSTOMERS AND DIFFERENT FIRMS. I DON'T KNOW HOW YOU CAN STOP THIS....