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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their friendliness and helpfulness, often highlighting the positive attitudes of the drivers. Many people appreciate the convenience and speed of the delivery service, noting that orders arrive on time and are often accurate, with good communication regarding substitutions. However, some customers also mentioned that the prices are quite high, making the service expensive. A few other people also felt that the service was dreadful, citing issues with unfulfilled orders and long delivery times.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report issues such as orders not being... See more

Staff

Customers had positive experiences with staff, particularly praising the delivery personnel for their... See more

Service

People report ambiguous experiences with service. Many consumers express extreme dissatisfaction, citing... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with high costs and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more

Rated 3 out of 5 stars

Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more


Company details

  1. Grocery Delivery Service
  2. Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

About Beelivery

Written by the company

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One of the items was never found was…

One of the items was never found was worth £10.98 and I never got a refund

April 18, 2025
Beelivery logo

Reply from Beelivery

Hello and thank you for your review.
We do not take any payment for an order until it has been delivered.
Your bank holds the amount for any order you place in a "pending" state. This is to ensure there are enough funds in your account when we come to deliver.
If any items are not delivered, you are only charged for what was delivered, so even if you see a pending transaction for the full amount, only the new total will be taken.

Rated 4 out of 5 stars

Items are always correct and the…

Items are always correct and the delivery is always on time with regular drivers that are always chatty and polite.
Unfortunately the prices are very expensive but due to my arm being broken it’s helpful for delivery service

April 24, 2025
Rated 5 out of 5 stars

Covering a basic need without a fuss…

Covering a basic need without a fuss and keeping customers updated and offering options.
Excellent for times of illness.

I had to use whoosh, tescos once, it was overpriced and my order was incorrect, just awful.

Well done you all and thanks

April 22, 2025
Rated 1 out of 5 stars

Been waiting over an hr for a driver…

Been waiting over an hr for a driver this company is terrible keep promoting for a bigger tip to find driver please stay away awfully company

April 18, 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.

Rated 5 out of 5 stars

Excellant

Excellant. Very pleased to be able to order on a helpful website from a large range.
Drivers helpful, courteous and make good time. Thankyou

April 13, 2025

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