Great Service but an Expensive One, for this reason i will leave 4 stars.
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Review summary
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Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more
Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more
Company replied
Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more
Company details
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.9
Great
9K reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
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Great service
Website easy to navigate and i was able order from a place that doesn't deliver! Delivery time great and food delivered hot. Great service, will definitely use again!
April 11, 2025
Just poor
First time effort cos I was like 'how cool, they deliver beer to the door late!'. But they delivered the wrong beer. The guy could just about communicate that the beer I wanted was not 'in stock'. I could have walked the mile to the local coop and got the beer I wanted but now too late. I will not use this company again.
April 11, 2025
Unprompted review
Reply from Beelivery
Hi Andy and thanks for leaving us a review. We are sorry that your Brewdog IPA was substituted for a different Brewdog IPA. We sometimes substitute items for a similar item if that particular item is not in stock. However, as you are not happy we have sent you a money off your next shop voucher to make up for it.
We do hope you give us another try!
Best wishes, the Beelivery Team.
Made an order my order wasn't complete…
Made an order my order wasn't complete as the shop didn't have the item, yourselves had my money on hold for 7 days ,which was confusing
April 2, 2025
Reply from Beelivery
Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.
good feedback and prompt delivery
April 7, 2025
Very impressed at short notice.
Arrived on time after losing his way. Very polite courier. Delivered with care and respect.
April 7, 2025
Terrible
Thought I’d give them a try after seeing them advertised on tv but what a terrible delivery company, don’t even bother wasting your time with them, i placed an order for a takeaway at 7pm and had 3 different drivers cancel on me, ended giving up after 2 and a half hours of being messed about, also a bit cheeky asking to include a higher tip to tempt drivers to prioritise your delivery (I understand it’s a business, but have the decency to pay your staff better rather than trying to con customers more out of pocket) can’t really see them surviving much longer as a company with the likes of ubereats and deliveroo who are far superior, should have just stuck with either of them in the first place! If I could give zero stars I would.
April 5, 2025
Unprompted review
Reply from Beelivery
Hi
Thank you for leaving us this feedback.
To fulfil your orders, we use self-employed drivers, who choose whether to accept orders that they receive invitations for.
I will pass this feedback on to our logistics team to highlight any potential shortages in your area
I am really sorry that we didn’t get it right this time, but we will use this feedback to do better next time.
I would like to offer you a voucher for £10 off your next order. Please could you email us at info@beelivery.com and we can arrange this for you.
Thanks again for using Beelivery.
Meal was piping hot when delivered
Meal was piping hot when delivered. Driver smiley and friendly. Order did take longer then expected as Driver had to come from Penrith (not his fault) a journey of some 30 odd miles.
April 4, 2025
Good cold an hour late
March 23, 2025
Reply from Beelivery
Hello Maureen and thanks for your review. The order number you have provided was for some wine and potatoes. There was no hot food ordered and it was delivered in 30 minutes. Have you perhaps left a review for the wrong company as we can't find any other orders for you?
Best wishes, Beelivery.
Didn't need any special treatment they…
Didn't need any special treatment they did what was needed quickly and no fuss
April 3, 2025
perfect service
it was easy to order, order came quick, delivery driver was really pleasant aand efficent. I have recommended to others already. i am very impressed with your service i wii definately use again also impressed with amount of delivery charge and being able to pay with pay pal
April 2, 2025
Exceptional John.
Lovely John was exceptional as always, thank you kindly John for your superb service ! 😀
March 31, 2025
I felt sorry for the girl courier..
I felt sorry for the girl courier... her first night, burger king didn't have what i ordered and the courier couldn't find my property.
She was very polite and communicated well.
March 23, 2025
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